Recall 20V644 covers 1 2020 Audi Q3 SUV with an incorrectly bolted driver's seat frame. Repair is free at any franchised Audi dealer.
Audi is recalling 1 2020 Q3 under recall 20V644 because the driver's seat frame was incorrectly bolted to the seat rail. The incorrect bolt connection raises the risk of injury in a crash, and Audi dealers will complete the repair free of charge.
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What's wrong?
The driver's seat frame in the 2020 Audi Q3 is the metal structure under the seat cushion and backrest. It bolts to the seat rail, which lets the seat slide and lock into position while keeping the driver anchored during normal driving. That bolted joint has to stay tight so the seat does not shift under braking or road vibration.
On the affected Q3, a supplier process error left the driver's seat frame incorrectly bolted to the seat rail. Audi traced the issue to seat frames made at a temporary alternate workstation, where the process did not reliably catch an insufficient bolt connection. If that connection is loose, the seat frame is not held to the rail as designed.
The warning sign is movement in the seat itself. The driver can notice the driver's seat wobbling while the vehicle is in motion.
Who's affected?
Both component labels point to the same driver-side seat frame part.
| 2020 Audi Q3 | seat assembly |
|---|---|
| 2020 Audi Q3 | seat assembly |
| Units affected | 1 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
Not every 2020 Audi Q3 is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A faulty driver's seat bolt connection can fail in a crash, increasing the risk of injury. If the driver's seat wobbles while the vehicle is moving, schedule service promptly and avoid extra trips until it is inspected. Repair is free at any franchised Audi dealer.
What should I do?
- Check your VIN to confirm your 2020 Audi Q3 is included in this recall.
- Contact your nearest franchised Audi dealer to schedule the free seat-frame bolt inspection and seat-structure replacement if needed.
- Bring the recall notice if Audi mailed one. If not, reference recall number 20V644 when you call.
- Call Audi customer service at 1-800-253-2834 if you need help finding a dealer or confirming the repair path.
What happens at the repair
At the dealer, an Audi technician inspects the driver's seat bolt connection to confirm how the seat frame is attached to the seat rail. If the connection is not correct, the technician replaces the seat structure. The recall repair is free, with parts and labor covered. Out-of-pocket repairs already paid are handled through the New Vehicle Limited Warranty, not through a separate reimbursement program, because the affected vehicle is within that warranty period. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| October 19, 2020 | NHTSA published the recall |
|---|---|
| November 10, 2020 | Owner notification mailed |
| December 18, 2020 | Dealer notification began |
| December 18, 2020 | Dealer notification ended |
| December 18, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 18, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V644?
Recall 20V644 covers 1 2020 Audi Q3 with a driver's seat frame that was incorrectly bolted to the seat rail. If that connection fails in a crash, injury risk increases. Audi dealers will inspect the bolt connection and replace the seat structure if needed, free of charge.
What should I do if my 2020 Audi Q3 is on this recall?
Check your VIN to confirm your specific Q3 is included in recall 20V644. If it is, contact a franchised Audi dealer and ask for the seat-frame bolt inspection under recall 72L4. The dealer repair is free, including seat-structure replacement when required.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost. Audi dealers will inspect the driver's seat bolt connection and replace the seat structure when required, free of charge.
What is the safety risk?
The safety risk is injury during a crash. The driver's seat frame was incorrectly bolted to the seat rail, and that bolt connection can fail under crash forces. If your VIN is included, schedule the free Audi dealer inspection and repair.
What if I bought this Audi Q3 used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2020 Audi Q3 is included, then reference recall 20V644 or Audi recall 72L4 when you call a franchised Audi dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V644000 |
|---|---|
| Audi customer service | 1-800-253-2834 |
| NHTSA recall # | 20V644 |
| NHTSA recall # (full) | 20V644000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →