Recall 20V629 affects 80 2020 Utilimaster Walk-In Van vehicles for a throttle pedal that can stick open. Repair is free at any franchised Utilimaster dealer.
Utilimaster is recalling 80 2020 Walk-In Van vehicles because the throttle pedal can get trapped open by the floor tread plate when pressed to the floor. A stuck open throttle can raise the risk of a crash, and Utilimaster dealers will complete the recall repair free of charge.
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What's wrong?
The accelerator pedal in a 2020 Utilimaster Walk-In Van controls engine power. When the driver presses it, the pedal should move down and return freely when foot pressure is released. The floor tread plate at the driver's pedestal is meant to provide a durable walking surface, not interfere with pedal travel.
On affected vans, the tread plate can sit close enough to trap the throttle pedal when it is pressed all the way to the floor. Once trapped, the pedal stays in the open position instead of returning to idle. Utilimaster traced the condition to assembly changes before the affected vehicles were built; vans outside the recall have enough clearance around the pedal.
There is no warning sign before failure. The pedal can feel normal until it reaches the floor, then stick against the tread plate. If that happens, the van continues to receive throttle input after the driver lifts their foot.
Who's affected?
| 2020 Utilimaster Walk-In Van | Accelerator pedal |
|---|---|
| Units affected | 80 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific van.
What's the safety risk?
A throttle pedal stuck open creates crash risk because the vehicle keeps accelerating when you expect it to slow. There is no warning sign before the pedal sticks, so schedule the inspection soon, even if the pedal feels normal. Repair is free at any franchised Utilimaster dealer.
What should I do?
- Check your VIN to confirm your 2020 Utilimaster Walk-In Van is included in this recall.
- Contact a franchised Utilimaster dealer to schedule the free throttle-pedal clearance inspection and tread-plate adjustment that keeps the tread plate from trapping the throttle pedal open.
- Bring the recall notice if Utilimaster mailed one. If not, reference recall number 20V629 when you call.
- Drive carefully before the repair; avoid pressing the throttle pedal to the floor.
- Call Utilimaster customer service at 1-800-582-3454 with questions.
What happens at the repair
At the dealer, a Utilimaster technician checks the clearance between the throttle pedal and the tread plate at the driver's pedestal. If the pedal does not have adequate clearance, the dealer adjusts the tread plate so the pedal cannot be trapped against it when pressed to the floor. The inspection and any needed adjustment are free under the recall. Shyft Group has a general reimbursement plan on file for eligible repairs paid before the recall notice. Contact Shyft Group customer service with prior repair documentation if you already paid for related work.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 12, 2020 | NHTSA published the recall |
|---|---|
| October 23, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 23, 2020 | Interim owner notification (was planned for this date) |
| October 26, 2020 | Owner notification mailed |
| October 30, 2020 | Dealer notification ended |
Frequently asked questions
What is recall 20V629?
Recall 20V629 covers 80 2020 Utilimaster Walk-In Van vehicles with a throttle pedal that can get trapped open by the floor tread plate at the driver's pedestal. Dealers will inspect the pedal clearance and adjust the tread plate for free if clearance is not adequate.
What should I do if my 2020 Utilimaster Walk-In Van is on this recall?
Check your VIN to confirm your specific van is included in recall 20V629. If it is, contact a franchised Utilimaster dealer to schedule the throttle pedal clearance inspection. Reference recall number 20V629 or Utilimaster recall number 20-09 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 20V629, the dealer inspection is free, and the tread plate adjustment is free if the van does not have adequate clearance at the throttle pedal.
Is it safe to drive my 2020 Utilimaster Walk-In Van before the repair?
The recall addresses a real crash risk from a throttle pedal that can stick open. Until the dealer completes the inspection, avoid pressing the throttle pedal to the floor and schedule the repair promptly. Utilimaster customer service is available at 1-800-582-3454.
When did the Utilimaster Walk-In Van recall repair start?
The recall repair began October 26, 2020. Because that date has passed, affected owners can contact a franchised Utilimaster dealer now for the free throttle pedal clearance inspection and tread plate adjustment if the van needs it.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V629000 |
|---|---|
| Utilimaster customer service | 1-800-582-3454 |
| NHTSA recall # | 20V629 |
| NHTSA recall # (full) | 20V629000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →