Recall 20V625 covers 605 2017-2020 Toro Log Splitter units because tow pole mounting plates can bend. Repair is free at any franchised Toro dealer.
Toro is recalling 605 2017-2020 22618 and 22618HD Log Splitter models because tow pole mounting plates can bend after towing over curbs, railroad tracks, or potholes, breaking the tow pole bolts. If the bolts break, the log splitter can tip over or detach and increase crash risk; Toro dealers will install the free repair.
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What's wrong?
The tow pole on the 2017-2020 Toro Log Splitter is the steel bar that lets the splitter be towed behind a vehicle. Its mounting plates and bolts hold that bar in position, so the splitter tracks behind the tow vehicle instead of shifting or separating.
In NHTSA campaign 20V625, Toro said impacts from curbs, railroad tracks, or potholes put high stress into the tow pole bolts and mounting plates. The plates can bend, which loads the bolts until they break. If that happens during towing, the log splitter can tip over or separate from the tow vehicle.
There is no warning sign before failure. Do not count on noise, looseness, or a visible change to appear before the bolts let go.
Who's affected?
The scope spans the 2017, 2018, 2019, and 2020 model years, all tied to the same equipment component.
| 2018 Toro Log Splitter | Equipment |
|---|---|
| 2019 Toro Log Splitter | Equipment |
| 2017 Toro Log Splitter | Equipment |
| 2020 Toro Log Splitter | Equipment |
| Units affected | 605 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the tow pole bolts break, the log splitter can tip over or detach, increasing the risk of a crash. Use caution when moving or towing it, and arrange the dealer repair promptly. Repair is free at any franchised Toro dealer.
What should I do?
- Check your VIN to confirm your 2017-2020 Toro Log Splitter is included in this recall.
- Contact a franchised Toro dealer to schedule the free attachment-plate upgrade and reinforcement-bolt repair that keeps the tow pole mounting plates and bolts secured.
- Bring the recall notice if Toro mailed one. If not, reference recall number 20V625 when you call.
- Avoid towing the log splitter over curbs, railroad tracks, or potholes until the repair is complete.
What happens at the repair
At the dealer, a Toro technician upgrades the attachment plate and adds reinforcement bolts to the log splitter tow pole mounting area. The work is done free of charge under recall 20V625, with parts and labor covered. Toro has a general reimbursement plan on file for this recall. If you already paid for a tow pole mounting plate or bolt repair tied to this condition, contact Toro customer service with your repair documentation and ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 9, 2020 | NHTSA published the recall |
|---|---|
| November 1, 2020 | Dealer notification began |
| November 1, 2020 | Interim owner notification (was planned for this date) |
| November 24, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V625?
Recall 20V625 covers 605 2017-2020 Toro Log Splitters with tow pole mounting plates that can bend after towing over curbs, railroad tracks, or potholes. If the bolts break, the log splitter can tip over or detach. Toro dealers will add reinforcement for free.
What should I do if my 2017-2020 Toro Log Splitter is on this recall?
Check your VIN to confirm your specific log splitter is included in recall 20V625. If it is, contact an authorized Toro dealer to schedule the attachment plate upgrade and added reinforcement bolts. Reference recall number 20V625 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recalled equipment at no cost. Toro dealers will upgrade the attachment plate and add additional reinforcement bolts free of charge for log splitters included in recall 20V625.
What is the safety risk?
The safety risk is detachment or tip-over while the log splitter is being towed. NHTSA campaign 20V625 states that broken tow pole bolts can let the log splitter tip over or detach, increasing crash risk. Have the dealer complete the free reinforcement repair before towing it again.
What if I bought my Toro Log Splitter used?
The free recall repair still applies. Recall coverage follows the equipment, not the first owner. Check your VIN to confirm whether your specific Toro Log Splitter is included, then call an authorized Toro dealer or Toro customer service at 1-800-654-1882 with recall number 20V625.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V625000 |
|---|---|
| Toro customer service | 1-800-654-1882 |
| NHTSA recall # | 20V625 |
| NHTSA recall # (full) | 20V625000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →