Recall 20V622 affects 19,075 2020 Ram 1500 and 2500 trucks for detached driver-side mirror glass. Repair is free at any franchised Ram dealer.
Ram is recalling 19,075 2020 1500 and 2500 trucks because the driver side mirror glass can detach from its backing plate and stop providing a reflective surface. Missing mirror glass reduces rear visibility and increases crash risk, and Ram dealers will replace the mirror glass free of charge.
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What's wrong?
The driver-side outside mirror on the 2020 Ram 1500 and 2500 is supposed to give the driver a steady view along the left side of the truck. The mirror assembly holds a reflective glass panel on a backing plate, and that backing plate keeps the glass in position while the truck vibrates, turns, and changes lanes.
On affected trucks, the mirror glass was not properly adhered to that backing plate. The bond between the glass and the plate can let go, so the glass separates from the mirror assembly and stops providing a usable reflective surface. Without that left-side mirror view, the driver has less rear visibility on that side of the truck.
There is no warning sign before failure. The first thing an owner notices is likely the glass detaching, missing, or no longer showing a clear reflective view from the driver-side mirror.
Who's affected?
Covers the Ram 1500 and 2500 pickup lines in the same model year, both tied to the outside heated power left mirror assembly.
| 2020 Ram 1500 | visibility component |
|---|---|
| 2020 Ram 2500 | visibility component |
| Units affected | 19,075 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2020 Ram 1500 or 2500 does not guarantee inclusion. Check your VIN to confirm whether your specific pickup truck is included.
What's the safety risk?
Missing driver side mirror glass reduces the driver's view along the left side of the truck and increases the risk of a crash during lane changes, turns, or backing up. If your VIN is included, check the mirror before each trip and schedule the recall repair soon if the glass is missing. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2020 Ram 1500 or 2500 is included in this recall.
- Contact a franchised Ram dealer to schedule the free driver side mirror glass replacement that restores the reflective surface.
- Bring the recall notice if Ram sent one. Reference recall number 20V622 and Ram recall W70 when you call.
- Use extra caution until the repair is complete, especially when changing lanes or backing up.
What happens at the repair
At the dealer, a Ram technician replaces the driver side mirror glass so the mirror has a reflective surface again. The replacement parts and labor are free under recall 20V622. If you already paid for this mirror repair before the owner letter, FCA US has a reimbursement process for documented expenses. Send the original receipt and other adequate proof of payment to FCA US for confirmation, or ask Ram service how to submit the paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 8, 2020 | NHTSA published the recall |
|---|---|
| November 5, 2020 | Owner notification mailed |
| November 27, 2020 | Dealer notification began |
| November 27, 2020 | Dealer notification ended |
| November 27, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 27, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V622?
Recall 20V622 covers 19,075 2020 Ram 1500 and 2500 vehicles with driver-side mirror glass that can detach from the backing plate. Missing mirror glass reduces visibility and increases crash risk. Ram dealers will replace the mirror glass for free.
What should I do if my 2020 Ram 1500 or 2500 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V622. If it is, contact a franchised Ram dealer to schedule the driver-side mirror glass replacement. Reference recall number 20V622 or Chrysler recall number W70 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and the remedy says dealers will replace the driver-side mirror glass free of charge. Parts and labor are covered at any franchised Ram dealer.
Is it safe to drive with the missing driver-side mirror glass?
Missing driver-side mirror glass reduces rear visibility and increases crash risk. The source recall does not say to stop driving, but you should confirm your VIN and schedule the free mirror glass replacement promptly if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V622000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 20V622 |
| NHTSA recall # (full) | 20V622000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →