Recall 20V620 affects 725 2018-2021 Lance Travel Trailer vehicles for a Dometic stove gas leak. Dometic dealers repair the stove for free.
Lance is recalling 725 2018-2021 Travel Trailer campers equipped with certain Dometic propane gas stoves because the cooking stove can leak gas. A gas leak increases the risk of a fire, and Lance dealers will complete the recall repair free of charge.
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What's wrong?
The Dometic cook range in the 2018-2021 Lance Travel Trailer is the propane stove used for cooking inside the trailer. It feeds propane to the burners through valves and fittings, then the burner ignites the gas at the cooktop. When the stove is sealed and adjusted correctly, propane stays inside that controlled path until it burns at the burner.
On the affected stoves, propane gas can leak from the cooking stove instead of staying in the burner system. Dometic had not determined the exact cause of the leaks when the defect report was filed, so the important point for owners is the failure mode: propane escapes where it does not belong. That creates a fire risk if the gas reaches an ignition source near the stove.
What you notice is the smell of gas from the appliance. The filing for NHTSA campaign 20V620 also reports one ignition event with damage to the piezo igniter and one control knob, so a gas odor around the stove needs dealer attention before the appliance is used again.
Who's affected?
The scope is tied to the Dometic cook range part family: R1731, R2131, and S31.
| 2021 Lance Travel Trailer | Oven/stove/cooktop |
|---|---|
| 2018 Lance Travel Trailer | Oven/stove/cooktop |
| 2020 Lance Travel Trailer | Oven/stove/cooktop |
| 2019 Lance Travel Trailer | Oven/stove/cooktop |
| Units affected | 725 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A gas leak increases the risk of a fire. If you smell gas from the stove or appliance area, stop using the stove, keep ignition sources away, and arrange service before using it again. Schedule the recall repair soon. Repair is free at any franchised Lance dealer.
What should I do?
- Check your VIN to confirm your 2018-2021 Lance Travel Trailer is included in this recall.
- Contact Lance customer service at 1-661-949-3322 to schedule the free Dometic propane-stove repair.
- Ask where to take the trailer for the stove repair that fixes the gas-leak risk in the cooktop.
- Bring the recall notice if Lance mailed one. If not, reference recall number 20V620 when you call.
- Avoid using the propane stove until the repair is complete.
What happens at the repair
At the dealer, the affected Dometic propane gas stove is repaired under Lance recall 20V620. The recall repair is free, and the repair path has been open since December 30, 2020. Lance has a general reimbursement plan on file for owners who already paid for a related stove repair before the recall. Keep any repair invoice, payment record, and parts description, then contact Lance Camper customer service to ask how to submit the documented expense.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 7, 2020 | NHTSA published the recall |
|---|---|
| December 7, 2020 | Dealer notification began |
| December 7, 2020 | Dealer notification ended |
| December 7, 2020 | Interim owner notification (was planned for this date) |
| December 30, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V620?
Recall 20V620 covers 725 2018-2021 Lance Travel Trailer units equipped with certain Dometic propane stove models. A gas leak can occur in the cooking stove, increasing fire risk. Dometic dealers will repair the affected stoves.
What should I do if my 2018-2021 Lance Travel Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V620. If it is, contact Lance customer service at 1-661-949-3322 and ask how to arrange the Dometic stove repair. Reference recall number 20V620 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be completed at no cost to the owner. Lance says Dometic dealers will repair the affected stoves, so parts and labor for the recall remedy are covered.
What is the safety risk?
The safety risk is fire. Lance says a gas leak can occur in the cooking stove on affected trailers, and that gas leak can increase the risk of a fire. Confirm your VIN before arranging the repair because the year and model alone do not decide inclusion.
What if I bought my Lance Travel Trailer used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific trailer is included, then call Lance customer service with recall number 20V620.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V620000 |
|---|---|
| Lance customer service | 1-661-949-3322 |
| NHTSA recall # | 20V620 |
| NHTSA recall # (full) | 20V620000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →