Recall 20V613 affects 8,456 2020 Volvo Vnl trucks with sleeper-bunk windows that can detach when driven open. Repair is free at any franchised Volvo dealer.
Volvo is recalling 8,456 2020 Vnl trucks because the sleeper bunk window hinge and mounting hardware do not hold the window in place when the truck is driven with those windows open. A detached window can strike another vehicle or pedestrian, increasing crash or injury risk, and Volvo dealers will complete the repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The sleeper bunk window on the 2020 Volvo Vnl is the vent window in the sleeper cab. It is intended to be used only when the truck is parked. Its hinge and mounting hardware hold the glass in place when the window is opened and closed, and they keep the glass secured to the cab.
On affected trucks, the original hinge and mounting hardware are not strong enough to hold the window if the truck is driven with the sleeper bunk window open. Road vibration and airflow can load the hinge and fasteners beyond what the initial design can hold. The hinge can crack or break, and the window can loosen or detach from the truck.
There is no warning sign before failure. Owners should treat any cracked hinge, broken hinge, loose glass, or damaged sleeper bunk window hardware as a reason to stop using that window until a Volvo dealer completes the recall repair.
Who's affected?
| 2020 Volvo Vnl | body structure |
|---|---|
| Units affected | 8,456 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2020 Volvo Vnl truck is on the list. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A detached window can strike another vehicle or a pedestrian, increasing the risk of a crash or injury. Until the repair is complete, avoid operating or disturbing that window and schedule recall service soon. Repair is free at any franchised Volvo dealer.
What should I do?
- Check your VIN to confirm your 2020 Volvo Vnl is included in this recall.
- Contact a franchised Volvo dealer to schedule the free window-hinge and mounting-hardware replacement that keeps the sleeper bunk window secured while driving.
- Keep the sleeper bunk windows closed while driving until the repair is complete.
- Bring the recall notice if Volvo has mailed one. If not, reference recall number 20V613 when you call.
What happens at the repair
At the dealer, a Volvo technician replaces the sleeper bunk window hinge so the window is held in place when it is open. The recall repair is free, with parts and labor covered by Volvo. If you already paid for a related window hinge repair before the recall notice, Volvo's general reimbursement plan covers eligible documented expenses. Bring your repair paperwork to the service desk and ask how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 5, 2020 | NHTSA published the recall |
|---|---|
| October 16, 2020 | Dealer notification began |
| October 16, 2020 | Dealer notification ended |
| October 29, 2020 | Owner notification mailed |
| October 30, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 30, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V613?
Recall 20V613 covers 8,456 2020 Volvo Vnl trucks with sleeper bunk window hinge and mounting hardware that do not hold the window securely when the truck is driven with the bunk windows open. Volvo dealers will replace the window hinge for free.
What should I do if my 2020 Volvo Vnl is on this recall?
Check your VIN to confirm your specific truck is included in recall 20V613. If it is, contact a franchised Volvo dealer to schedule the window hinge replacement. Reference recall number 20V613 and Volvo recall number RVXX2005 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volvo dealers will replace the affected window hinge free of charge. Parts and labor are covered for included 2020 Volvo Vnl trucks.
What is the safety risk?
The safety risk is that a sleeper bunk window can detach while the truck is being driven with the bunk windows open. A detached window can strike another vehicle or a pedestrian, increasing the risk of a crash or injury.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V613000 |
|---|---|
| Volvo customer service | 1-800-458-1552 |
| NHTSA recall # | 20V613 |
| NHTSA recall # (full) | 20V613000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →