Recall 20V600 covers 379 2021 Entegra Aspire, Anthem, Cornerstone, and Reatta Xl motorhomes for power-seat wiring defects. Free repair once available.
Entegra is recalling 379 2021 Reatta Xl, Aspire, Cornerstone, and Anthem motorhomes because power seat wiring was routed without enough protection and can chafe or melt. Damaged wiring can short circuit and raise the risk of a fire; the dealer repair will be free once Entegra makes it available.
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What's wrong?
The Villa power seat in the 2021 Entegra Reatta Xl, Aspire, Cornerstone, and Anthem motorhomes uses electric wiring under the seat to move the seat through its powered adjustments. That wiring carries battery power to the seat motors, while the seat frame supports the cushion and tracks as the seat moves.
On affected motorhomes, the wiring was routed without enough protection from the seat frame. As the seat moves or vibrates during travel, the frame can rub through the wire insulation. The wiring can also overheat when the electrical load exceeds the 14 gauge wire capacity. Either condition can leave melted wiring under the seat.
There is no warning sign before failure. Owners are not told to expect a light, sound, smell, or seat-motion problem before the wiring overheats or is damaged.
Who's affected?
Each listed model has seat assembly and wiring scope items tied to this recall.
| 2021 Entegra Reatta Xl | seat assembly |
|---|---|
| 2021 Entegra Aspire | seat assembly |
| 2021 Entegra Aspire | wiring |
| 2021 Entegra Reatta Xl | wiring |
| 2021 Entegra Cornerstone | seat assembly |
| 2021 Entegra Cornerstone | wiring |
| 2021 Entegra Anthem | seat assembly |
| 2021 Entegra Anthem | wiring |
| Units affected | 379 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Damaged power seat wiring can short circuit and increase the risk of a fire. If your VIN is included, avoid using the power seat controls until the wiring has been inspected, secured, and protected. Contact an Entegra dealer for recall instructions. Repair will be free at any franchised Entegra dealer once available.
What should I do?
- Check your VIN to confirm your 2021 Entegra Reatta Xl, Aspire, Cornerstone, or Anthem is included in this recall.
- Wait for Entegra or Jayco instructions on the remaining power-seat switch remedy before scheduling that part of the work.
- Contact a franchised Entegra dealer to ask about the free seat-wiring inspection, loom protection, and wire ties that protect the chafed power-seat wiring from short circuits.
- Reference recall number 20V600 and Jayco recall 9903521 when you call the dealer.
- Avoid using the power seat controls if you notice damaged wiring, heat marks, or a burning smell, and park the motorhome until an Entegra dealer gives repair instructions.
- Call Entegra or Jayco customer service at 1-800-517-9137 with questions about owner instructions or dealer scheduling.
What happens at the repair
At the dealer, an Entegra technician will inspect the power seat wiring for missing loom protection, add the needed protection, and secure the wiring with wire ties. The switch and amp capacity portion of the repair is under development, so the completed dealer remedy is not described as ready to schedule. The final dealer repair will be free once available, with parts and labor covered under the recall.
Timeline
| September 30, 2020 | NHTSA published the recall |
|---|---|
| November 29, 2020 | Dealer notification began |
| November 29, 2020 | Dealer notification ended |
| November 29, 2020 | Interim owner notification (was planned for this date) |
| December 4, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V600?
Recall 20V600 covers 379 2021 Entegra Aspire, Anthem, Cornerstone, and Reatta Xl motorhomes built with Villa power seats. The power seat wiring can chafe from poor routing or overheat, creating a short-circuit fire risk. Dealers will inspect and secure the wiring for free.
What should I do if my 2021 Entegra Aspire, Anthem, Cornerstone, or Reatta Xl is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 20V600. If it is, contact a franchised Entegra dealer and reference recall number 20V600. The dealer will inspect the power seat wiring, add loom protection, and secure it with wire ties for free.
Is the recall repair free?
Yes. Jayco's remedy states that dealers will inspect the seat wiring for loom protection and secure it with wire ties free of charge. Federal recall law requires the recall repair to be performed at no cost to the owner at a franchised dealer.
What is the safety risk?
The safety risk is fire from damaged power seat wiring. Poorly routed wiring without protection can chafe, and wiring that exceeds the power capacity can melt. Either condition can lead to a short circuit in the seat wiring.
When were owners notified about recall 20V600?
Jayco began the recall on December 4, 2020. The notice directed owners to contact Jayco customer service at 1-800-517-9137 and use Jayco recall number 9903521. The VIN check still decides whether a specific 2021 Entegra motorhome is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V600000 |
|---|---|
| Entegra customer service | 1-800-517-9137 |
| NHTSA recall # | 20V600 |
| NHTSA recall # (full) | 20V600000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →