Recall 20V596 affects 2,484 2016-2019 Stoughton Dvw trailers for rear sub-frame cracking. Repair is free at any franchised Stoughton dealer.
Stoughton is recalling 2,484 2016-2019 Dvw trailers because the rear suspension sub-frame can crack near the welded hanger area. If the hangers break away and detach from the trailer, crash risk increases; Stoughton dealers will complete the recall repair free of charge.
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What's wrong?
The rear suspension hangers on 2016-2019 Stoughton Dvw trailers are the brackets that connect the suspension to the trailer frame. On these trailers, the hangers are welded to a C-channel suspension sub-frame, which is the structural channel that carries suspension loads into the trailer frame. The design also applies to trailers with the specified rear pintle hook mounting assembly.
On affected trailers, the area inside that C-channel did not have enough structural support where the hangers were welded on. Normal suspension loads can concentrate stress around the welds. Over time, the sub-frame can crack around the rear hanger area, and Stoughton reported more severe hanger failures after initial crack reports.
The warning sign is visible fatigue cracking in the C-channel near the rear suspension hanger weld. Inspect that area closely during service or before pulling the trailer, especially on trailers with the pintle hook and this hanger design.
Who's affected?
Suspension and frame components are listed across the 2016-2019 Dvw model years.
| 2017 Stoughton Dvw | suspension component |
|---|---|
| 2019 Stoughton Dvw | body or structural component |
| 2019 Stoughton Dvw | suspension component |
| 2018 Stoughton Dvw | body or structural component |
| 2018 Stoughton Dvw | suspension component |
| 2016 Stoughton Dvw | body or structural component |
| 2016 Stoughton Dvw | suspension component |
| 2017 Stoughton Dvw | body or structural component |
| Units affected | 2,484 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Fatigue cracks in the sub frame C channel weaken the rear suspension hanger area. If a hanger breaks away and detaches from the trailer, crash risk increases. Keep trips limited until the trailer is inspected and repaired. Repair is free at any franchised Stoughton dealer.
What should I do?
- Check your VIN to confirm your 2016-2019 Stoughton Dvw trailer is included in this recall.
- Contact a franchised Stoughton dealer to schedule the free rear hanger crack repair and reinforcement service.
- Reference recall number 20V596 when you call, and bring the owner notice if Stoughton mailed one.
- Inspect the rear hanger and suspension area before moving the trailer, and stop using it if you see cracks or loose suspension parts.
- Call Stoughton customer service at 1-352-593-5900 with questions about the recall or repair appointment.
What happens at the repair
At the dealer, a Stoughton technician repairs the existing fatigue cracks in the suspension sub-frame around the rear hanger area, then adds reinforcements to that section. The recall repair is free, including parts and labor. If you already paid for repair work tied to these fatigue cracks or rear hanger reinforcement, Stoughton's general reimbursement plan covers documented qualifying expenses. Bring repair paperwork and payment records to the service desk so the claim can be reviewed under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 29, 2020 | NHTSA published the recall |
|---|---|
| November 2, 2020 | Interim owner notification (was planned for this date) |
| June 17, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 20V596?
Recall 20V596 covers 2,484 2016-2019 Stoughton Dvw trailers with a rear pintle hook mounting assembly and rear suspension hangers welded to a channel suspension sub-frame. The sub-frame can crack near the hanger welds, and Stoughton will repair cracks and add rear-hanger reinforcements for free.
What should I do if my 2016-2019 Stoughton Dvw is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V596. If it is, contact Stoughton customer service at 1-352-593-5900 to arrange the repair. Reference recall number 20V596 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 20V596, Stoughton will repair existing fatigue cracks and add reinforcements near the rear hanger area free of charge.
What is the safety risk?
The safety risk is that rear suspension hangers can break away from the sub-frame and detach from the trailer, increasing crash risk. If your VIN is included, arrange the free Stoughton repair before continued service, especially if you see cracking near the rear hanger weld area.
What if I bought this Stoughton Dvw used?
The free recall repair still applies. Recall eligibility follows the trailer VIN, not the original owner. Check your VIN to confirm whether your 2016-2019 Stoughton Dvw is included, then call Stoughton customer service with recall number 20V596 to arrange the repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V596000 |
|---|---|
| Stoughton customer service | 1-352-593-5900 |
| NHTSA recall # | 20V596 |
| NHTSA recall # (full) | 20V596000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →