Recall 20V594 covers 48 2021 Newmar Essex, Dutch Star, Mountain Aire, and London Aire motorhomes. Free leveling-jack repair at any franchised Newmar dealer.
Newmar is recalling 48 2021 Essex, Dutch Star, Mountain Aire, and London Aire motorhomes because the front leveling jacks were not fastened correctly to the chassis. If the jacks fail, the motorhome can drop unexpectedly and injure someone nearby; Newmar dealers will complete the recall repair free of charge.
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What's wrong?
The front leveling jacks on the 2021 Newmar Essex, Dutch Star, Mountain Aire, and London Aire are built into the motorhome's leveling system. When the coach is parked, these jacks extend down to the ground and help support and level the front of the motorhome while it is stationary.
On affected motorhomes, the front jack brackets were not fastened correctly to the chassis during production. That leaves the jack mount unable to carry the load it was designed to hold. If the bracket shifts or the jack loses support, the front of the motorhome can drop unexpectedly and injure someone nearby or inside. A Newmar dealer inspects and repairs the leveling jacks as needed.
There is no warning sign before failure. A gap at the mounting bracket was found during production, but an owner is not given a dashboard light, sound, or normal driving symptom that reliably points to the loose jack mounting.
Who's affected?
Covers four Newmar motorhome lines from the 2021 model year, all tied to the integrated jack/leveler/stabilizer.
| 2021 Newmar Essex | Integrated jack/leveler/stabilizer |
|---|---|
| 2021 Newmar Dutch Star | Integrated jack/leveler/stabilizer |
| 2021 Newmar Mountain Aire | Integrated jack/leveler/stabilizer |
| 2021 Newmar London Aire | Integrated jack/leveler/stabilizer |
| Units affected | 48 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
If a front jack fails while the coach is supported, the vehicle can drop unexpectedly and injure someone nearby. Keep people clear of the leveling jacks and schedule the inspection and repair soon. Repair is free at any franchised Newmar dealer.
What should I do?
- Check your VIN to confirm your 2021 Newmar Essex, Dutch Star, Mountain Aire, or London Aire motorhome is included in this recall.
- Contact a franchised Newmar dealer to schedule the free front-leveling-jack inspection and repair that addresses jacks not fastened correctly to the chassis.
- Reference recall number 20V594 when you call, and ask the dealer whether the repair is ready for your motorhome.
- Bring the recall notice if Newmar mailed one.
- Avoid using the front leveling jacks until the dealer inspection and repair are complete.
What happens at the repair
At the dealer, a Newmar technician inspects how the front leveling jacks are fastened to the chassis and repairs the jack attachment as necessary. The inspection, parts, and labor are free under the recall. Newmar has a general reimbursement plan on file for qualifying leveling-jack repairs already paid before the recall notice. If you have prior repair paperwork, bring receipts or repair documentation to the service desk and ask how to submit the claim through Newmar customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 29, 2020 | NHTSA published the recall |
|---|---|
| November 9, 2020 | Owner notification mailed |
| November 28, 2020 | Dealer notification began |
| November 28, 2020 | Dealer notification ended |
| November 28, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V594?
Recall 20V594 covers 48 2021 Newmar Essex, Dutch Star, Mountain Aire, and London Aire motorhomes with front leveling jacks that were not fastened correctly to the chassis. If the jacks fail, the motorhome can drop unexpectedly, increasing injury risk. Newmar dealers will inspect and repair the jacks for free.
What should I do if my 2021 Newmar Essex, Dutch Star, Mountain Aire, or London Aire is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 20V594. If it is, contact a franchised Newmar dealer to schedule the front leveling jack inspection and repair. Reference recall number 20V594 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and Newmar's remedy states that dealers will inspect and repair the leveling jacks as necessary free of charge.
What is the safety risk in recall 20V594?
The risk is an unexpected drop while the motorhome is supported by the front leveling jacks. For recall 20V594, Newmar reported that incorrectly fastened front jacks can fail to support the weight of the motorhome, increasing the risk of an injury.
When did Newmar begin this recall repair?
Newmar began recall 20V594 on November 9, 2020. The remedy is available, so included owners can contact a franchised Newmar dealer for the leveling jack inspection and repair. Owners can also call Newmar customer service at 1-800-731-8300.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V594000 |
|---|---|
| Newmar customer service | 1-800-731-8300 |
| NHTSA recall # | 20V594 |
| NHTSA recall # (full) | 20V594000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →