Recall 20V584 affects 14 2021 International Mv and Hv trucks missing rear cab reflective tape. Repair is free at any franchised International dealer.
International is recalling 14 2021 Mv and Hv trucks because reflective tape was left off the right and left upper cab contours. Without those strips, a truck operating without a trailer at night is less visible and faces a higher crash risk; International dealers will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The reflective tape on these 2021 International Mv and Hv trucks is white conspicuity tape on the back of the cab. Its job is simple: it helps mark the upper outline of the cab so other drivers can see the truck's shape when lights hit it. Federal lighting rules require that tape in the proper locations.
On affected trucks, the tape was not installed at the factory on the right and left upper contours of the cab. The truck still has its exterior lighting, but the back of the cab is missing part of the reflective outline it was supposed to have. Navistar traced the issue to the manufacturing process, not to tape that fell off in service.
Owners will not feel a drivability change or see a warning light for this condition. There is no warning sign before failure because the issue is missing equipment, not a part that wears out gradually.
Who's affected?
Both model lines list the same part: reflective white conspicuity tape.
| 2021 International Mv | Exterior lighting |
|---|---|
| 2021 International Hv | Exterior lighting |
| Units affected | 14 |
| Field incidents | NHTSA has logged 13 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Without the reflective strips, an International Mv or Hv truck operating without a trailer at night is harder for other drivers to see. That visibility problem can increase the risk of a crash. Schedule the recall repair soon, especially if the truck runs without a trailer after dark. Repair is free at any franchised International dealer.
What should I do?
- Check your VIN to confirm your 2021 International Mv or Hv is included in this recall.
- Contact a franchised International dealer to schedule the free reflective-tape installation that restores the missing cab contour markings.
- Bring the recall notice if International mailed one. If not, reference recall number 20V584 when you call.
- Avoid operating the truck without a trailer at night until the reflective tape is installed.
What happens at the repair
At the dealer, an International technician installs the missing reflective tape on the back of the cab, including the right and left upper cab contours covered by the recall. Parts and labor are free under the recall. Navistar's reimbursement plan applies to owners who paid for a related repair before the recall notice. Follow the reimbursement instructions in the customer notification and keep any repair invoice or payment record tied to the reflective tape work.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 24, 2020 | NHTSA published the recall |
|---|---|
| October 21, 2020 | Owner notification mailed |
| October 23, 2020 | Dealer notification began |
| October 23, 2020 | Dealer notification ended |
| October 23, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 23, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V584?
Recall 20V584 covers 14 2021 International Mv and Hv trucks that left the factory without required reflective tape on the right and left upper rear cab contours. Without that tape, the truck can be harder to see at night without a trailer, increasing crash risk. International dealers install the tape for free.
What should I do if my 2021 International Mv or Hv is on this recall?
Check your VIN to confirm your specific truck is included in recall 20V584. If it is, contact a franchised International dealer to schedule the reflective-tape installation on the back of the cab. Reference recall number 20V584 and Navistar recall number 20508 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects and compliance recalls at no cost. For recall 20V584, International dealers install the missing reflective tape on the back of the cab free of charge.
What is the safety risk?
The safety risk is reduced visibility at night when the truck is operating without a trailer. NHTSA campaign 20V584 says the missing reflective strips make the truck less visible, increasing the risk of a crash. The dealer repair adds the missing reflective tape.
What if I bought this International truck used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your 2021 International Mv or Hv is included, then contact a franchised International dealer and reference recall number 20V584.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V584000 |
|---|---|
| International customer service | 1-800-448-7825 |
| NHTSA recall # | 20V584 |
| NHTSA recall # (full) | 20V584000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →