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Campaign 20V580 Posted September 24, 2020 2,114 units

2019-2020 Jeep/Ram Recall 20V580: Seat Belts

Recall 20V580 covers 2,114 2019-2020 Wrangler, Gladiator, 2500, and 1500 vehicles for front seat belt retractors. Repair is free at any franchised Jeep dealer.

Jeep is recalling 2,114 2019-2020 Wrangler, Gladiator, 2500, and 1500 vehicles because a front seat belt retractor can fail to properly slow an occupant's forward movement after locking. In a crash, that seat belt problem increases injury risk, and Jeep dealers will complete the recall repair free of charge.

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What's wrong?

The front seat belt retractor in the 2019-2020 Wrangler, Gladiator, 2500, and 1500 is the spool mechanism that holds and controls the shoulder belt. When a crash or hard stop loads the belt, the retractor locks and controls how quickly the occupant moves forward. That controlled payout is part of the belt's energy management, which helps the restraint do its job without letting the belt run out too freely.

On affected vehicles, a wave disc inside the retractor was formed incorrectly. That disc creates internal friction, and the defective shape leaves the retractor with less friction than designed. With less friction, the locked belt does not manage energy as intended in a crash, so the front belt can do a poorer job slowing the occupant's forward movement.

The owner will not feel this during normal driving or see it during a routine belt pull. There is no warning sign before failure.

Who's affected?

Covers Wrangler, Gladiator, 2500, and 1500 models across the 2019 and 2020 model years, all tied to front seat belt retractor assemblies.

2019 Jeep Wrangler seat belt
2020 Jeep Gladiator seat belt
2020 Jeep Gladiator seat belt
2019 Ram 2500 seat belt
2019 Ram 2500 seat belt
Units affected2,114
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

A front seat belt retractor that fails to lock during a crash increases the risk of injury because the belt cannot restrain the occupant as intended. There is no warning sign before failure, so confirm your VIN and schedule the repair soon. Repair is free at any franchised Jeep dealer.

What should I do?

  1. Check your VIN to confirm your 2019-2020 Jeep Wrangler, Gladiator, 2500, or 1500 is included in this recall.
  2. Contact a franchised Jeep dealer to schedule the free front seat belt retractor replacement that addresses the crash-locking problem.
  3. Bring the recall notice if Chrysler mailed one. If not, reference recall number 20V580 and Chrysler recall W67 when you call.
  4. Use the seat belt on every trip until the repair is complete, and avoid carrying passengers in a front seat with an unrepaired retractor if the dealer gives that instruction.

What happens at the repair

At the dealer, a Jeep technician replaces the front seat belt retractors covered by recall 20V580. The replacement parts and labor are free under the recall. If you already paid out of pocket for a related front seat belt retractor repair before the recall notice, FCA US asks for the original receipt or other proof of payment so the company can confirm the expense under its reimbursement policy. Bring that paperwork to the service desk or contact Chrysler customer service for the submission path.

ReimbursementReimbursement available

Timeline

September 24, 2020 NHTSA published the recall
November 12, 2020 Owner notification mailed
November 13, 2020 Dealer notification began
November 13, 2020 Dealer notification ended
November 13, 2020 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 20V580?

Recall 20V580 covers 2,114 2019-2020 Jeep Wrangler, Gladiator, 2500, and 1500 vehicles with front seat belt retractors that can fail to properly slow an occupant's forward movement after locking in a crash. Jeep dealers will replace the front seat belt retractors for free.

What should I do if my 2019-2020 Jeep Wrangler, Gladiator, 2500, or 1500 is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 20V580. If it is, contact a franchised Jeep dealer to schedule replacement of the front seat belt retractors. Reference recall number 20V580 and Jeep recall number W67 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jeep dealers will replace the affected front seat belt retractors free of charge. Parts and labor are covered for included vehicles.

What is the safety risk?

The safety risk is increased injury in a crash. If the front seat belt retractors fail to lock correctly, the belt can fail to properly slow the occupant's forward movement after locking. The free dealer repair replaces the affected retractors.

When did the recall repair become available?

The recall repair began November 12, 2020. Because that date has passed, included owners can contact a franchised Jeep dealer now to schedule the free front seat belt retractor replacement and reference recall number 20V580.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/20V580000
Jeep customer service1-800-853-1403
NHTSA recall #20V580
NHTSA recall # (full)20V580000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →