Recall 20V575 covers 620,246 2020 Ford and Lincoln vehicles for blank rearview camera images. Repair is free at any franchised Ford dealer.
Ford is recalling 620,246 2020 vehicles, including the F-150, Explorer, Mustang, Transit, Corsair, and Nautilus, because a poor electrical connection can make the rearview camera show a blank or distorted image. Reduced rearward visibility can increase crash risk, and Ford dealers will complete the repair free of charge.
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What's wrong?
The park assist camera in the 2020 Ford recall vehicles is the rearview camera that feeds the dashboard display when the vehicle is shifted into reverse. Its job is to show the area behind the vehicle so the driver has the required rear visibility during a backing event.
Inside the affected camera, the electrical connection at the circuit board header is the weak point. The female terminals in that header deform when the male pins are inserted, which leaves the camera with weak pin contact instead of a steady signal path. That poor connection can make the rearview image go blank or appear distorted on the display.
There is no warning sign before failure. The first sign is the rearview display itself: when the vehicle is in reverse, the image is missing, flickers, or looks distorted instead of showing a clear view behind the vehicle.
Who's affected?
Covers pickups, SUVs, a van, and a coupe that use the same park-assist camera system.
| 2020 Ford F-150 | Camera |
|---|---|
| 2020 Ford Ranger | Camera |
| 2020 Ford F-250 Sd | Camera |
| 2020 Ford F-350 Sd | Camera |
| 2020 Ford F-450 Sd | Camera |
| 2020 Ford F-550 Sd | Camera |
| 2020 Ford Escape | Camera |
| 2020 Ford Edge | Camera |
| 2020 Ford Explorer | Camera |
| 2020 Ford Expedition | Camera |
| 2020 Lincoln Corsair | Camera |
| 2020 Ford Mustang | Camera |
| 2020 Lincoln Nautilus | Camera |
| 2020 Ford Transit | Camera |
| Units affected | 620,246 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2020 model name does not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A failed rearview camera reduces rearward visibility while backing up and increases the risk of a crash. Use mirrors and look behind the vehicle before reversing, and schedule the recall repair soon. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2020 Ford F-150, Ranger, F-250 Sd, F-350 Sd, F-450 Sd, F-550 Sd, Escape, Edge, Explorer, Expedition, Mustang, Transit, Lincoln Corsair, or Lincoln Nautilus is included in this recall.
- Contact a franchised Ford dealer to schedule the free rearview-camera replacement that fixes the blank or distorted camera image.
- Bring the recall notice if Ford mailed one. If not, reference recall number 20V575 and Ford recall 20C19 when you call.
- Use extra care when backing up until the camera is replaced; turn and check behind the vehicle instead of relying only on the screen.
What happens at the repair
At the dealer, a Ford technician replaces the rearview camera covered by recall 20V575. The replacement parts and labor are free under the recall. Ford excludes a separate reimbursement program because the original warranty program provides a free repair for this rearview camera concern. If you already paid for related camera work, ask the service desk how the warranty coverage applies to your prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| September 23, 2020 | NHTSA published the recall |
|---|---|
| November 7, 2020 | Dealer notification began |
| November 7, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 7, 2020 | Interim owner notification (was planned for this date) |
| November 8, 2020 | Dealer notification ended |
| February 1, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 20V575?
Recall 20V575 covers 620,246 2020 Ford and Lincoln vehicles with a rearview camera that can show a blank or distorted image because of a poor electrical connection. Reduced rearward visibility increases crash risk. Ford dealers replace the rearview camera for free.
What should I do if my 2020 Ford F-150, Ranger, F-250 Sd, F-350 Sd, F-450 Sd, F-550 Sd, Escape, Edge, Explorer, Expedition, Corsair, Mustang, Nautilus, or Transit is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V575. If it is, contact a franchised Ford dealer to schedule the rearview camera replacement. Reference recall number 20V575 or Ford recall number 20C19 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and Ford's remedy says dealers will replace the rearview camera free of charge. Parts and labor are covered at any franchised Ford dealer.
Is it safe to drive with this rearview camera recall?
The recall does not include a do-not-drive order. The safety risk is reduced rearward visibility, which increases crash risk while backing up. Use mirrors, turn your head to check behind the vehicle, and schedule the free camera replacement with a Ford dealer.
When were owners notified about recall 20V575?
Ford began the recall on November 17, 2020, and mailed owner notification letters on February 1, 2021. The remedy became available on February 1, 2021. If you bought the vehicle used or missed the letter, check your VIN before calling the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V575000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 20V575 |
| NHTSA recall # (full) | 20V575000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →