Recall 20V565 covers 620 2020-2021 Braxton Creek Bushwacker travel trailers with undersized floor lag bolts. Repair is free at any franchised Braxton Creek dealer.
Braxton Creek is recalling 620 2020-2021 Bushwacker travel trailers because undersized lag bolts can pull through the floor, letting the trailer body shift or separate from the frame. That separation increases the risk of a crash, injury, or death, and Braxton Creek dealers will complete the recall repair free of charge.
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What's wrong?
The fasteners under the 2020-2021 Braxton Creek Bushwacker travel trailer hold the trailer body and floor to the steel frame. The lag bolts are heavy threaded fasteners that clamp those pieces together, so the frame can carry the body over bumps and keep the axle, tires, and walls aligned while towing.
On affected Bushwacker trailers, the lag bolts are too small for the load they need to hold. Sharp road bumps or rough off-road travel can let the bolts pull through the floor. When that happens, the trailer body loosens and shifts on the frame instead of staying fixed in place.
The warning sign is tire rub on the side of the trailer. If you see the tires rubbing the trailer body, stop towing and contact a Braxton Creek dealer before using the trailer again.
Who's affected?
Covers the 2020 and 2021 Bushwacker model years, with the same body or structural component listed for both.
| 2021 Braxton Creek Bushwacker | body or structural component |
|---|---|
| 2020 Braxton Creek Bushwacker | body or structural component |
| Units affected | 620 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If lag bolts are not securing the trailer body, the body can shift or separate from the frame, increasing the risk of a crash, injury, or death. If you see the tires rubbing the side of the trailer, stop using it and call the dealer promptly. Repair is free at any franchised Braxton Creek dealer.
What should I do?
- Check your VIN to confirm your 2020-2021 Braxton Creek Bushwacker is included in this recall.
- Contact a franchised Braxton Creek dealer to schedule the free floor-to-frame bolt repair that secures the trailer body to the frame.
- Reference recall number 20V565 when you call, and bring the owner notice if Braxton Creek mailed one.
- Avoid towing the trailer if the floor feels loose or the body shifts on the frame before the repair.
- Call Braxton Creek customer service at 1-260-768-7932 with questions about scheduling or parts.
What happens at the repair
At the dealer, a Braxton Creek technician secures the trailer floor to the frame with 3/8 by 2 inch bolts, washers, and lock nuts. This replaces the undersized lag-bolt attachment that allowed the floor to separate from the frame. Parts and labor are covered under the recall. The service desk can confirm the trailer is included before starting the work.
Timeline
| September 18, 2020 | NHTSA published the recall |
|---|---|
| September 21, 2020 | Dealer notification began |
| September 23, 2020 | Interim owner notification (was planned for this date) |
| October 2, 2020 | Owner notification mailed |
| October 30, 2020 | Dealer notification ended |
Frequently asked questions
What is recall 20V565?
Recall 20V565 covers 620 2020-2021 Braxton Creek Bushwacker travel trailers with undersized lag bolts that can allow the floor to separate from the trailer frame. Braxton Creek dealers will secure the floor to the frame for free.
What should I do if my 2020-2021 Braxton Creek Bushwacker is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V565. If it is, contact a franchised Braxton Creek dealer to schedule the frame-to-floor bolt repair. Reference recall number 20V565 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Braxton Creek dealers will bolt the floor onto the frame using 3/8" x 2" bolts, washers, and lock nuts free of charge.
What is the safety risk with recall 20V565?
The safety risk is trailer body movement or separation from the frame. If the original lag bolts do not keep the body secured, the trailer can become unstable while being towed, increasing the risk of a crash, injury, or death.
What if I bought my Braxton Creek Bushwacker used?
The free recall repair still applies. Federal recall law requires manufacturers to honor the recall regardless of ownership history. Check your VIN to confirm whether your specific trailer is included, then call a franchised Braxton Creek dealer and reference recall number 20V565.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V565000 |
|---|---|
| Braxton Creek customer service | 1-260-768-7932 |
| NHTSA recall # | 20V565 |
| NHTSA recall # (full) | 20V565000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →