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Campaign 20V548 Posted September 9, 2020 3,113 units

2016-2019 Jayco Greyhawk/Redhawk Recall 20V548: Pump Mounts

RN
Reviewed by the RecallNotify editorial team
Published May 23, 2026

Recall 20V548 covers 3,113 2016-2019 Jayco motorhomes for leveling-pump brackets that can fail. Repair is free at any franchised Jayco dealer.

Jayco is recalling 3,113 2016-2019 Greyhawk Prestige, Redhawk, Greyhawk, Envoy 200, Esteem, and Odyssey motorhomes under recall 20V548 because brackets for the leveling system hydraulic pump and reservoir can fail and let those parts hit the ground. If that happens, the pump and reservoir can detach or leak hydraulic fluid, increasing crash risk; the dealer repair will be free once Jayco makes it available.

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What's wrong?

The leveling system on these 2016-2019 Jayco motorhomes uses hydraulic jacks to steady and level the coach when parked. A hydraulic pump pushes fluid to the jacks, and the reservoir holds that fluid for the system. Mounting brackets are supposed to keep the pump and reservoir fixed to the motorhome frame, clear of the road and ground.

On affected Greyhawk, Redhawk, Envoy 200, Greyhawk Prestige, Esteem, Odyssey, and Redundant Odyssey motorhomes, the brackets were paired with a newer leveling system that was taller and heavier than the prior setup. Jayco's filing for recall 20V548 says that change did not account for the added height and weight. The brackets can fail, allowing the pump and reservoir to drop low enough to strike or drag on the ground.

There is no warning sign before failure. The first thing an owner notices can be the leveling system hanging low, scraping underneath, or damaged after contact with the road or parking surface.

Who's affected?

Spans Jayco and Entegra motorhome lines across the 2016-2019 model years, with the integrated jack, leveler, and stabilizer equipment called out across the scope.

2019 Jayco Greyhawk Prestige Integrated jack/leveler/stabilizer
2019 Jayco Greyhawk Prestige Recreational vehicle/trailer
2016 Jayco Redhawk Integrated jack/leveler/stabilizer
2016 Jayco Redhawk Recreational vehicle/trailer
2018 Jayco Greyhawk Integrated jack/leveler/stabilizer
Units affected3,113

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.

What's the safety risk?

Ground contact can damage the hydraulic pump and reservoir. If the pump or reservoir detaches or leaks hydraulic fluid, crash risk increases. Schedule the bracket repair soon and avoid trips that scrape the underside until the work is complete. Repair will be free at any franchised Jayco dealer once available.

What should I do?

  1. Check your VIN to confirm your 2016-2019 Jayco or Entegra motorhome is included in this recall.
  2. Check the Jayco owner notice mailed November 6, 2020, before scheduling; the final bracket repair must be open for your VIN.
  3. Contact a franchised Jayco dealer and ask about the free additional support bracket repair that keeps the leveling system hydraulic pump and reservoir from contacting the ground.
  4. Reference recall number 20V548 and Jayco recall 9901519 when you call the dealer.
  5. Avoid using the leveling system until the dealer confirms the repair path for your VIN.
  6. Call Jayco customer service at 1-800-517-9137 with questions about owner notice timing or dealer instructions.

What happens at the repair

Jayco has identified the repair: at the dealer, a Jayco technician installs an additional support bracket for the leveling system hydraulic pump and reservoir. The final dealer repair will be free once available, with parts and labor covered under the recall. Jayco's general reimbursement plan is on file for owners who already paid for related repair work. Contact Jayco customer service at 1-800-517-9137 with repair documentation if you need to ask about reimbursement.

ReimbursementReimbursement available

Timeline

September 9, 2020 NHTSA published the recall
October 30, 2020 Dealer notification began
October 30, 2020 Dealer notification ended
October 30, 2020 Interim owner notification (was planned for this date)
November 6, 2020 Owner notification mailed

Frequently asked questions

What is recall 20V548?

Recall 20V548 covers 3,113 2016-2019 Jayco motorhomes with leveling system hydraulic pump and reservoir mounting brackets that can fail. If those parts contact the ground, the pump and reservoir can detach or leak hydraulic fluid, increasing crash risk. Jayco dealers install an additional support bracket for free.

What should I do if my 2016-2019 Jayco motorhome is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 20V548. If it is, contact a franchised Jayco dealer and ask for the added support bracket repair. Reference recall number 20V548 and Jayco recall number 9901519 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco says dealers will install the additional support bracket free of charge. Parts and labor are covered at a franchised Jayco dealer.

What is the safety risk in recall 20V548?

The risk is that the leveling system hydraulic pump and reservoir brackets can fail, letting those parts contact the ground. Ground contact can cause detachment or a hydraulic fluid leak, which increases crash risk. Confirm your VIN, then arrange the free bracket repair.

What if I bought this Jayco motorhome used?

The free recall repair still applies. Recalls follow the vehicle, not the first owner, so a used 2016-2019 Jayco motorhome still gets the repair if its VIN is included. Check your VIN, then call a franchised Jayco dealer with recall number 20V548.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/20V548000
Jayco customer service1-800-517-9137
NHTSA recall #20V548
NHTSA recall # (full)20V548000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →