Recall 20V538 affects 119 2021 Keystone Fuzion and Impact trailers for improperly secured fuel tank strap bolts. Repair is free at any franchised Keystone dealer.
Keystone is recalling 119 2021 Fuzion and Impact recreational trailers because auxiliary fuel supply tank mounting straps were secured with grade 2 bolts instead of grade 5 bolts. Under certain conditions, those bolts can break and let the tank detach, increasing the risk of a crash or fire; Keystone dealers will replace the bolts free of charge.
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What's wrong?
The auxiliary fuel supply tank on the 2021 Keystone Fuzion and Impact recreational trailers is held against the trailer frame by mounting straps. Those straps rely on carriage bolts, the metal fasteners that clamp the strap to the frame, to keep the tank fixed in place while the trailer moves, turns, and rides over rough pavement. A correctly rated bolt has enough strength for that job.
On affected trailers, Keystone says the straps were secured with grade 2 bolts instead of grade 5 bolts. The wrong bolt grade means the fastener is weaker than the design called for. With road vibration and the weight of fuel in the tank, the strap connection can loosen or fail, leaving the auxiliary fuel tank unsecured or hanging below the trailer.
The warning sign is visible movement at the tank. Owners can see the auxiliary fuel tank loose or hanging down under the trailer before the strap connection fully fails.
Who's affected?
Both model lines involve the same mounting strap bolt in the fuel-system storage area.
| 2021 Keystone Fuzion | fuel system |
|---|---|
| 2021 Keystone Impact | fuel system |
| Units affected | 119 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Grade 2 tank-strap bolts can break under certain conditions, letting the auxiliary fuel supply tank detach and increasing the risk of a crash or fire. If the tank looks loose or hangs down, stop using the trailer and call the dealer before moving it again. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2021 Keystone Fuzion or Impact is included in this recall.
- Contact a franchised Keystone dealer to schedule the free auxiliary-fuel-tank strap bolt inspection and replacement, which secures the tank so it does not detach.
- Bring the recall notice if Keystone mailed one. If not, reference recall number 20V538 when you call.
- Call Keystone customer service at 1-866-425-4369 with repair questions.
- Tow cautiously until the repair is complete, and avoid unnecessary trips with the trailer.
What happens at the repair
At the dealer, a Keystone technician inspects the auxiliary fuel tank strap mounting bolts and replaces them if the wrong bolts were installed. Parts and labor are covered under the recall. Keystone's reimbursement plan is on file, and new vehicles are covered under warranty. If you already paid out of pocket for this fuel tank strap bolt repair, ask Keystone customer service how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 3, 2020 | NHTSA published the recall |
|---|---|
| October 2, 2020 | Owner notification mailed |
| October 19, 2020 | Dealer notification began |
| October 19, 2020 | Dealer notification ended |
| October 19, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V538?
Recall 20V538 covers 119 2021 Keystone Fuzion and Impact recreational trailers with auxiliary fuel supply tank straps secured with grade 2 bolts instead of grade 5 bolts. The lower-grade bolts can break, allowing the tank to detach and increasing crash or fire risk. Keystone dealers inspect and replace the bolts as needed for free.
What should I do if my 2021 Keystone Fuzion or Impact is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V538. If it is, contact a Keystone dealer to schedule the auxiliary fuel tank strap bolt inspection. The dealer will replace the mounting bolts as needed, free of charge. Reference Keystone recall number 20-385 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Keystone dealers will inspect the auxiliary fuel supply tank strap mounting bolts and replace them as needed for free.
What is the safety risk?
The risk is that the auxiliary fuel supply tank can detach if the mounting bolts break, increasing crash or fire risk. The repair path is clear: confirm the trailer by VIN, then have a Keystone dealer inspect and replace the affected bolts for free.
When did Keystone start this recall repair?
Keystone began the recall repair on October 2, 2020. Owners can contact Keystone customer service at 1-866-425-4369 or call a Keystone dealer with recall number 20-385 to schedule the free inspection and bolt replacement if their VIN is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V538000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 20V538 |
| NHTSA recall # (full) | 20V538000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →