Recall 20V534 affects 8 2020 Tiffin Bus and Phaeton motorhomes for loose steering pinch bolts. Repair is free at any franchised Tiffin dealer.
Tiffin is recalling 8 2020 Bus and Phaeton motorhomes over steering pinch bolts with improper tightening. A loose pinch bolt can lead to loss of steering control and increase crash risk, and the Tiffin dealer repair is free.
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What's wrong?
The steering pinch bolts on the 2020 Tiffin Bus and Phaeton motorhomes clamp parts of the steering linkage together. They hold the joint tight so movement at the steering wheel is carried through the steering system to the front wheels. A tight joint keeps steering input direct and predictable.
On affected motorhomes, the pinch bolts were installed but not torqued to specification. That means the bolts were not tightened to the required force during production. If the joint loosens, the steering connection can slip instead of transferring the driver's input, leading to loss of steering control.
There is no warning sign before failure. A driver should not count on noise, looseness, or a dashboard message before the steering connection loses its grip.
Who's affected?
Covers the Bus and Phaeton motorhome lines in the same model year, both tied to the steering system.
| 2020 Tiffin Bus | steering system |
|---|---|
| 2020 Tiffin Phaeton | steering system |
| Units affected | 8 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching 2020 Tiffin Bus or Phaeton does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A loose steering pinch bolt can lead to loss of steering control and increase the risk of a crash. There is no warning sign before failure, so confirm whether your VIN is included and schedule the repair soon. Repair is free at any franchised Tiffin dealer.
What should I do?
- Check your VIN to confirm your 2020 Tiffin Bus or Phaeton is included in this recall.
- Contact a franchised Tiffin dealer to schedule the free steering-pinch-bolt tightening that secures the steering connection.
- Bring the recall notice if Tiffin mailed one. If not, reference recall number 20V534 when you call.
- Drive cautiously until the repair is complete, and avoid trips that can wait.
- Call Tiffin customer service at 1-256-356-8661 with questions about scheduling or the free repair.
What happens at the repair
At the dealer, a Tiffin technician checks the steering pinch bolts on the affected 2020 Bus and Phaeton motorhomes and tightens them to the required specification. The recall repair is free, including the labor needed to inspect and tighten the bolts. Ask the service desk to confirm the work is tied to recall 20V534 when you schedule, then keep the repair order with your vehicle records.
Timeline
| August 27, 2020 | Owner notification mailed |
|---|---|
| September 2, 2020 | NHTSA published the recall |
Frequently asked questions
What is recall 20V534?
Recall 20V534 covers 8 2020 Tiffin Bus and Phaeton motorhomes with steering pinch bolts that were not tightened to specification. A loose steering pinch bolt can cause loss of steering control and raise crash risk. Tiffin dealers will tighten the steering bolts for free.
What should I do if my 2020 Tiffin Bus or Phaeton is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 20V534. If it is, contact a franchised Tiffin dealer to schedule the steering-bolt inspection and tightening. Reference recall number 20V534 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Tiffin dealers will tighten the steering bolts to specification free of charge, and owners can call Tiffin customer service at 1-256-356-8661 with recall questions.
Is it safe to drive a 2020 Tiffin Bus or Phaeton with this recall?
The recall involves a steering defect, so confirm your VIN before making travel plans. If your motorhome is included, ask the dealer how to handle transport for the repair. The defect is a loose steering pinch bolt that can cause loss of steering control.
When did Tiffin begin this recall?
Tiffin began the recall on August 27, 2020. Because the dealer repair is available, affected owners can schedule service now. The dealer will tighten the steering bolts to specification at no charge.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V534000 |
|---|---|
| Tiffin customer service | 1-256-356-8661 |
| NHTSA recall # | 20V534 |
| NHTSA recall # (full) | 20V534000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →