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Campaign 20V503 Posted August 25, 2020 87,226 units

2018-2020 Volvo XC60 Recall 20V503: Wiper Arm Nuts

RN
Reviewed by the RecallNotify editorial team
Published May 24, 2026

Recall 20V503 affects 87,226 2018-2020 Volvo XC60 vehicles for loose front wiper arm nuts. Repair is free at any franchised Volvo dealer.

Volvo is recalling 87,226 2018-2020 XC60 SUVs because the nuts that secure the front wiper arms were not tightened enough. If the wiper arms loosen, front wiper function can be reduced and visibility can be impaired, which increases crash risk; Volvo dealers will tighten the wiper-arm nuts free of charge.

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What's wrong?

The front wiper arm nut on the 2018-2020 Volvo XC60 holds each wiper arm tight to the shaft that drives it across the windshield. The wiper motor and linkage move the shaft, and the nut keeps the arm fixed in the right position so the blade sweeps the glass cleanly.

On affected XC60 vehicles, the assembly plant used the wrong tightening specification for that nut. The nut was left with too little torque, so the wiper arm has poor fixation on the shaft. When the wipers run, that loose connection lets the arm shift instead of following the motor's movement, which leads to weak, uneven, or lost wiping function.

Volvo lists wear on the wiper arms when the wipers run continuously as the warning sign. If the wipers scrape, move out of position, or fail to clear the windshield, the wiper arm nut needs dealer inspection and re-torque.

Who's affected?

The listed XC60 years share the same wiper-system repair: the nut that holds a front windshield wiper arm needs to be re-torqued.

2019 Volvo XC60 wiper system
2019 Volvo XC60 wiper system
2018 Volvo XC60 wiper system
2018 Volvo XC60 wiper system
2020 Volvo XC60 wiper system
Units affected87,226
Field incidentsNHTSA has logged 98 field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

A loose front wiper arm nut can let the arm move out of position. When the wipers are needed, reduced wiper function impairs vision and increases the risk of a crash. Continuous wiper use can also wear the arms, so schedule the recall repair soon and avoid driving in poor visibility until it is done. Repair is free at any franchised Volvo dealer.

What should I do?

  1. Check your VIN to confirm your 2018-2020 Volvo XC60 is included in this recall.
  2. Contact a franchised Volvo dealer to schedule the free wiper-arm nut tightening that keeps the front wipers secured in position.
  3. Bring the recall notice if Volvo mailed one. If not, reference recall number 20V503 when you call.
  4. Avoid driving in rain or poor visibility until the repair is complete, because reduced wiper function can impair your view.
  5. Call Volvo customer service at 1-800-458-1552 with questions and reference Volvo recall R10044.

What happens at the repair

At the dealer, a Volvo technician tightens the nuts that hold the front windshield wiper arms in position. The recall repair is free, and parts and labor are covered under campaign 20V503. Volvo has a general reimbursement plan on file for owners who paid out of pocket for this wiper arm repair before the recall work. Bring repair paperwork or receipts to the service desk, or contact Volvo customer service at 1-800-458-1552 to ask how to submit documentation.

ReimbursementReimbursement available

Timeline

August 25, 2020 NHTSA published the recall
August 25, 2020 Dealer notification began
August 25, 2020 Dealer notification ended
September 29, 2020 Owner notification mailed
October 26, 2020 VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle.
October 26, 2020 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 20V503?

Recall 20V503 covers 87,226 2018-2020 Volvo XC60 vehicles with front windshield wiper arm nuts that were not tightened enough. The wipers can move out of position, reduce visibility, and increase crash risk. Volvo dealers will tighten the nuts for free.

What should I do if my 2018-2020 Volvo XC60 is on this recall?

Check your VIN to confirm your specific XC60 is included in recall 20V503. If it is, contact a franchised Volvo dealer to schedule the wiper-arm nut tightening. Reference recall number 20V503 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Volvo dealers will tighten the front windshield wiper arm nuts free of charge under recall 20V503.

What is the safety risk for recall 20V503?

The safety risk is reduced visibility while driving. In recall 20V503, loose front wiper arm nuts can let the wiper arms move out of the correct position, reducing wiper function and increasing crash risk. The dealer repair secures the wiper arms.

What if I bought my Volvo XC60 used?

The free repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your 2018-2020 Volvo XC60 is included in recall 20V503, then call a franchised Volvo dealer and reference the recall number.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/20V503000
Volvo customer service1-800-458-1552
NHTSA recall #20V503
NHTSA recall # (full)20V503000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →