Recall 20V498 covers 2,061 2019-2021 Thor Motor Coach Hurricane and Windsport motorhomes for circuit board damage. Free repair at a franchised Thor Motor Coach dealer.
Thor Motor Coach is recalling 2,061 2019-2021 Hurricane and Windsport motorhomes because voltages over 17 volts can damage the electronic control center circuit board. A damaged board can increase the risk of a fire, and Thor Motor Coach dealers will complete the recall repair free of charge.
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What's wrong?
The G9 control circuit board is inside the Firefly Integrations electronic control center used on 2019-2021 Thor Motor Coach Hurricane and Windsport motorhomes. The board helps the coach's electrical control center route power and commands through the motorhome. It is designed to tolerate normal vehicle voltage while those systems are being used.
On these motorhomes, the voltage suppression devices on the board are too small for the application. When the vehicle is jump-started with an incorrectly sized battery charger or jump pack, the board can see voltage above 17 volts. That overload damages the circuit board components and can create heat in the electronic control center.
There is no warning sign before failure. The key situation to recognize is the jump-start itself: using the wrong charger or jump pack can overload the board before the owner sees a separate alert or symptom.
Who's affected?
Spans the Hurricane and Windsport lines across the 2019, 2020, and 2021 model years, with the same G9 control circuit board named in the electrical system.
| 2019 Thor Motor Coach Hurricane | electrical system |
|---|---|
| 2019 Thor Motor Coach Windsport | electrical system |
| 2020 Thor Motor Coach Hurricane | electrical system |
| 2020 Thor Motor Coach Windsport | electrical system |
| 2021 Thor Motor Coach Hurricane | electrical system |
| 2021 Thor Motor Coach Windsport | electrical system |
| Units affected | 2,061 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A damaged circuit board creates a higher fire risk, and there is no warning sign before the board is overloaded. Until the repair is complete, use the battery disconnect switch if the vehicle needs a jump start. Repair is free at any franchised Thor Motor Coach dealer.
What should I do?
- Check your VIN to confirm your 2019-2021 Thor Motor Coach Hurricane or Windsport motorhome is included in this recall.
- Contact your nearest franchised Thor Motor Coach dealer to schedule the free circuit-module repair that protects the electronic control center board from reverse polarity and over-current damage.
- Bring the recall notice if Thor Motor Coach mailed one. If not, reference recall number 20V498 when you call.
- Ask the dealer whether the motorhome is safe to use before the repair if the electronic control center has shown electrical problems.
- Complete the repair before extended use, since a damaged circuit board increases fire risk.
What happens at the repair
At the dealer, a Thor Motor Coach technician adds an additional circuit module to the existing electronic control center component board. That added module gives the board reverse polarity and over-current protection, addressing the voltage damage described in recall 20V498. The recall repair is free, with parts and labor covered. If you previously paid for this related repair, Thor Motor Coach says reimbursement is handled through the normal warranty claim process. Ask the service desk or Thor Motor Coach customer service how to submit the warranty claim documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 21, 2020 | NHTSA published the recall |
|---|---|
| October 20, 2020 | Dealer notification began |
| October 20, 2020 | Dealer notification ended |
| October 20, 2020 | Owner notification mailed |
| October 20, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V498?
Recall 20V498 covers 2,061 2019-2021 Thor Motor Coach Hurricane and Windsport motorhomes with an electronic control center circuit board that can be damaged by voltages over 17 volts. A damaged circuit board raises the risk of a fire.
What should I do if my 2019-2021 Thor Motor Coach Hurricane or Windsport is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 20V498. If it is, contact a franchised Thor Motor Coach dealer and reference recall 20V498 or Thor recall RC000203 when you schedule the circuit module repair.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Thor Motor Coach dealers will add the circuit module to the existing component board free of charge.
What is the safety risk?
The safety risk is fire. The electronic control center circuit board can be damaged when exposed to voltages over 17 volts, and that damaged board raises the risk of a fire. The dealer repair adds reverse polarity and over-current protection.
What if I bought this motorhome used?
The recall still follows the vehicle, not the first owner. Check your VIN to confirm whether your Hurricane or Windsport is included, then call a franchised Thor Motor Coach dealer with recall 20V498. Thor customer service is 1-877-855-2867.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V498000 |
|---|---|
| Thor Motor Coach customer service | 1-877-855-2867 |
| NHTSA recall # | 20V498 |
| NHTSA recall # (full) | 20V498000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →