Recall 20V493 covers 6 2020 Foretravel IC-37 motorhomes with duplicate ground neutral bonds that can create electrical shock risk. All included motorhomes are already remedied.
Foretravel is recalling 6 2020 IC-37 motorhomes because Xantrex inverters with an internal ground-neutral bond were installed in coaches that also have an external ground-neutral bond. More than 1 bond in the electrical system creates a risk of electrical shock when someone contacts metal coach surfaces, which can increase the risk of injury, and the Foretravel dealer repair is free.
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What's wrong?
The inverter in the 2020 Foretravel IC-37 is part of the motorhome's AC electrical system. It changes stored battery power into household-style power for the coach and controls how neutral and ground are connected when the inverter is operating.
The affected IC-37 motorhomes used a Xantrex inverter with its own internal ground neutral bond, which is the connection that helps route electrical faults safely. The motorhomes were also wired with an added external ground neutral bond left over from the prior inverter setup. More than one bond in the same system changes the intended fault path and creates an electrical shock risk when someone touches metal surfaces on the coach.
There is no warning sign before failure. The owner is not expected to hear, smell, or see a clear symptom before the electrical system presents the shock risk.
Who's affected?
| 2020 Foretravel IC-37 | Inverter |
|---|---|
| Units affected | 6 |
| Field incidents | NHTSA has logged 6 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
An electrical shock can injure someone using or servicing the affected IC-37 equipment. If your VIN is included and the work is not already documented, avoid handling the affected electrical components and contact a Foretravel service department for confirmation. Repair is free at any franchised Foretravel dealer.
What should I do?
- Check your VIN to confirm your 2020 Foretravel IC-37 is included in this recall.
- Contact a franchised Foretravel dealer or Foretravel customer service to confirm the inverter ground-neutral-bond repair has been completed.
- Reference recall number 20V493 when you call, and ask for the service record showing the electrical-system correction.
- Avoid touching metal coach surfaces during inverter or shore-power electrical work until Foretravel confirms the repair is complete.
- Call Foretravel customer service at 1-800-955-6226 with questions about the completed recall repair.
What happens at the repair
Foretravel says all affected 2020 IC-37 motorhomes have already been remedied, so owner notification letters will not be sent for this campaign. The repair addresses the duplicate ground neutral bond in the Xantrex inverter wiring so the coach does not have more than one ground and neutral bond in the system. The recall repair is free. Foretravel's general reimbursement plan is on file for documented out-of-pocket repair costs tied to this recall. For questions about a completed repair or reimbursement paperwork, contact Foretravel customer service at 1-800-955-6226.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 20, 2020 | NHTSA published the recall |
|---|---|
| August 20, 2020 | Dealer notification began |
| August 20, 2020 | Owner notification mailed |
| August 20, 2020 | Interim owner notification (was planned for this date) |
| September 21, 2020 | Dealer notification ended |
Frequently asked questions
What is recall 20V493?
Recall 20V493 covers 6 2020 Foretravel IC-37 motorhomes with Xantrex inverters and more than one ground neutral bond in the electrical system. That wiring condition can create an electrical shock risk when someone contacts metal surfaces of the coach. Foretravel says the affected units have been remedied.
What should I do if my 2020 Foretravel IC-37 is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 20V493. If it is, contact Foretravel customer service at 1-800-955-6226 and confirm the inverter ground neutral bond remedy is complete. Reference recall number 20V493 when you call.
Does the recall repair cost anything?
No. Federal recall law requires manufacturers to repair safety defects at no cost. Foretravel says the affected IC-37 units have already been remedied, but if your VIN still shows an open recall, ask Foretravel to confirm the electrical-system correction free of charge.
What is the safety risk?
The safety risk is electrical shock. The recalled IC-37 motorhomes had Xantrex inverters with an internal ground neutral bond and an added external ground neutral bond. More than one bond in the system can create shock risk when someone touches metal coach surfaces.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V493000 |
|---|---|
| Foretravel customer service | 1-800-955-6226 |
| NHTSA recall # | 20V493 |
| NHTSA recall # (full) | 20V493000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →