Recall 20V491 covers 27 2021 Keystone Outback travel trailers with tire labels showing 65 PSI instead of 80 PSI. Dealer label replacement is free.
Keystone is recalling 27 2021 Outback travel trailers under recall 20V491 because the federal identification tag lists tire pressure as 65 PSI instead of the correct 80 PSI. An owner following the label can underinflate the tires, leading to tire failure and a higher crash risk; the Keystone dealer repair will be free once available.
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What's wrong?
The Federal Identification Tag on a 2021 Keystone Outback travel trailer is the certification label that lists required vehicle information, including tire pressure. Owners and service shops use that label when setting tire inflation and checking that the trailer matches its required specifications.
On affected Outback trailers, the label was printed with the wrong tire pressure. It states 65 PSI, but the correct tire pressure is 80 PSI. That mismatch means an owner following the label would set the tires below the pressure Keystone specified for the trailer and rims. The recall problem is the printed information on the tag, not a stated tire construction defect.
The warning sign is visible on the trailer. The PSI on the Federal Identification Tag does not match the tire and rim information, so the incorrect number on the label is what an owner or dealer would notice.
Who's affected?
The listed Outback trailers share the same label issue, with both the certification label and tire information included.
| 2021 Keystone Outback | vehicle label (placard or certification) |
|---|---|
| 2021 Keystone Outback | tire |
| Units affected | 27 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific trailer.
What's the safety risk?
An incorrect Federal Identification Tag can lead an owner to set the tires below the needed pressure. Underinflation can cause tire failure and increase crash risk. Check the tire-pressure information with the dealer before relying on the label. Repair will be free at any franchised Keystone dealer once available.
What should I do?
- Check your VIN to confirm your 2021 Keystone Outback is included in this recall.
- Contact a franchised Keystone dealer and ask for the free Federal Identification Tag replacement.
- Reference recall number 20V491 when you call, and bring the recall notice if you have it.
- Set the tires to the correct 80 PSI shown on the replacement tag, not the incorrect 65 PSI listed on the recalled tag.
- Avoid towing the trailer until the tire pressure is corrected and the replacement label is installed.
What happens at the repair
Once the dealer repair is available, a Keystone technician will replace the Federal Identification Tag with a corrected label. That tag is the certification label that lists the vehicle information owners and service shops rely on, including the correct tire pressure. The final dealer repair will be free once available, with parts and labor covered under the recall. Keystone has a manufacturer reimbursement plan on file. If you already paid for a related Federal Identification Tag correction, ask Keystone customer service how documented expenses are handled under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 19, 2020 | NHTSA published the recall |
|---|---|
| August 25, 2020 | Owner notification mailed |
| September 21, 2020 | Dealer notification began |
| September 21, 2020 | Dealer notification ended |
| September 21, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V491?
Recall 20V491 covers 27 2021 Keystone Outback travel trailers with a Federal Identification Tag that lists tire pressure as 65 PSI instead of the correct 80 PSI. Keystone dealers will replace the tag for free.
What should I do if my 2021 Keystone Outback is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V491. If it is, contact a franchised Keystone dealer to schedule the Federal Identification Tag replacement. Reference recall 20V491 or Keystone recall number 20-384 when you call.
Does the recall repair cost anything?
No. Federal recall law requires manufacturers to repair covered safety defects at no cost, and Keystone's remedy says dealers will replace the Federal Identification Tag free of charge. Parts and labor are covered for this recall repair.
What is the safety risk in recall 20V491?
The safety risk is tire underinflation from the wrong pressure label. If an owner follows the incorrect 65 PSI label instead of the correct 80 PSI pressure, the tires can fail, increasing crash risk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V491000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 20V491 |
| NHTSA recall # (full) | 20V491000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →