Recall 20V485 affects 1,715 2015-2019 Fccc Xcm, Xcs, Xcl, Xcr, and Xcp chassis vehicles for instrument-panel glare. Repair is free at any franchised Fccc dealer.
Fccc is recalling 1,715 2015-2019 Xcm, Xcs, Xcl, Xcr, and Xcp chassis vehicles because the instrument panel brightness cannot be adjusted, which can create glare during night driving. Glare can reduce the driver's view of the road and increase crash risk; Fccc dealers will complete the repair free of charge.
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What's wrong?
The instrument cluster module in 2015-2019 Fccc Xcm, Xcs, Xcl, Xcr, and Xcp vehicles controls the dash display in front of the driver. That display shows gauges, warning lights, and other driving information. At night, the brightness control is supposed to let the driver dim the panel so the display stays readable without reflecting into the driver's eyes.
On affected vehicles, the dash instrument panel controller uses software that does not let the panel brightness adjust through the required range. The display remains brighter than intended after the driver tries to dim it. That extra brightness can create glare during night driving, which makes it harder to see the road and other traffic.
There is no warning sign before failure. The issue is the brightness behavior itself: if the panel stays too bright at night after you use the dimmer control, that is the problem this recall addresses.
Who's affected?
Spans Xcm, Xcs, Xcl, Xcr, and Xcp across the 2015-2019 model years, all tied to the instrument panel.
| 2016 Fccc Xcm | instrument panel |
|---|---|
| 2018 Fccc Xcs | instrument panel |
| 2019 Fccc Xcs | instrument panel |
| 2018 Fccc Xcl | instrument panel |
| 2019 Fccc Xcl | instrument panel |
| 2019 Fccc Xcr | instrument panel |
| 2019 Fccc Xcm | instrument panel |
| 2018 Fccc Xcr | instrument panel |
| 2018 Fccc Xcm | instrument panel |
| 2018 Fccc Xcp | instrument panel |
| 2019 Fccc Xcp | instrument panel |
| 2017 Fccc Xcm | instrument panel |
| 2015 Fccc Xcm | instrument panel |
| Units affected | 1,715 |
| Field incidents | NHTSA has logged 6 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Glare that limits road visibility leaves the driver with less time to react and increases the risk of a crash. If the glare affects your view, slow down, choose a safe place to stop, and arrange the recall repair soon. Repair is free at any franchised Fccc dealer.
What should I do?
- Check your VIN to confirm your 2015-2019 Fccc Xcm, Xcs, Xcl, Xcr, or Xcp is included in this recall.
- Contact a franchised Fccc dealer to schedule the free software and processor update that fixes the instrument-panel brightness control.
- Bring the recall notice if it arrived, and reference recall number 20V485 when you call.
- Drive cautiously until the repair is complete. Limit night driving if the fixed panel brightness creates glare.
What happens at the repair
At the dealer, an Fccc technician updates the instrument panel software and processor when the inspection shows the processor work is needed. The recall repair is free, including the covered software work and processor update tied to the campaign. Fccc uses the manufacturer's standard reimbursement plan for owners who already paid for a related repair before the recall notice. Keep any repair invoice or payment proof and ask Fccc customer service or the dealer service desk how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 14, 2020 | NHTSA published the recall |
|---|---|
| October 12, 2020 | Dealer notification began |
| October 12, 2020 | Dealer notification ended |
| October 12, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 12, 2020 | Interim owner notification (was planned for this date) |
| April 1, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 20V485?
Recall 20V485 covers 1,715 2015-2019 Fccc Xcm, Xcs, Xcl, Xcr, and Xcp vehicles with instrument panel brightness that cannot be adjusted. Glare during night driving can reduce road visibility and increase crash risk. Fccc dealers will update the software and processor if needed for free.
What should I do if my 2015-2019 Fccc Xcm, Xcs, Xcl, Xcr, or Xcp is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V485. If it is, contact a franchised Fccc dealer to schedule the instrument panel software update and processor work if needed. Reference recall number 20V485 or Fccc recall FL-859 when you call.
Is the recall repair free?
Yes. Federal recall law requires the defect repair to be performed at no cost, and Fccc dealers will update the software and processor if needed free of charge. Parts and labor are covered for vehicles included in recall 20V485.
What is the safety risk?
The safety risk is reduced visibility during night driving. If the instrument panel brightness cannot be adjusted, glare can make it harder for the driver to see the road and increase crash risk. Confirm your VIN, then schedule the free dealer repair if your vehicle is included.
What if I bought this Fccc vehicle used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received an owner letter, check your VIN to see whether your specific 2015-2019 Fccc Xcm, Xcs, Xcl, Xcr, or Xcp is included, then call a franchised Fccc dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V485000 |
|---|---|
| Fccc customer service | 1-800-547-0712 |
| NHTSA recall # | 20V485 |
| NHTSA recall # (full) | 20V485000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →