Recall 20V479 affects 1,427 2016-2020 Coachmen Beyond, Crossfit, and Galleria motorhomes for an awning that can deploy while moving. Free repair at franchised Coachmen dealers.
Coachmen is recalling 1,427 2016-2020 Beyond, Crossfit, and Galleria motorhomes because the awning can deploy while the vehicle is moving. An awning that opens on the road increases the risk of a crash, and Coachmen dealers will complete the recall repair free of charge.
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What's wrong?
The exterior awning on 2016-2020 Coachmen Beyond, Crossfit, and Galleria motorhomes is the shade assembly mounted along the side of the coach. It is supposed to extend only when the owner commands it, with the electronic CANbus system acting like a message network that allows the awning control to follow safety commands.
On affected motorhomes, the awning can bypass that CANbus safety protocol and operate without a request. That means the awning can deploy while the motorhome is in transit, instead of staying locked in its travel position. Coachmen's fix is to add a circuit interrupter, a device that breaks the electrical path so the awning cannot bypass the safety protocol.
There is no warning sign before failure. The owner is not expected to hear a prior noise, see a warning light, or notice a change before the awning extends without command.
Who's affected?
Spans three Coachmen motorhome lines across the 2016-2020 model years, with Equipment listed for each model-year combination.
| 2020 Coachmen Beyond | Equipment |
|---|---|
| 2017 Coachmen Crossfit | Equipment |
| 2016 Coachmen Galleria | Equipment |
| 2019 Coachmen Crossfit | Equipment |
| 2020 Coachmen Galleria | Equipment |
| 2017 Coachmen Galleria | Equipment |
| 2018 Coachmen Galleria | Equipment |
| 2018 Coachmen Crossfit | Equipment |
| 2019 Coachmen Galleria | Equipment |
| Units affected | 1,427 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
An awning that deploys while the vehicle is moving increases the risk of a crash. There is no warning sign before deployment, so schedule the circuit interrupter repair soon and use caution until the work is complete. Repair is free at any franchised Coachmen dealer.
What should I do?
- Check your VIN to confirm your 2016-2020 Coachmen Beyond, Crossfit, or Galleria is included in this recall.
- Contact a franchised Coachmen dealer to schedule the free circuit-interrupter installation that keeps the awning from deploying while the motorhome is moving.
- Bring the recall notice if Coachmen has mailed one. If not, reference recall number 20V479 when you call.
- Keep the awning stowed until the repair is complete, and pull over safely if it starts to deploy while driving.
- Call Coachmen customer service at 1-574-825-6310 with questions about the free repair.
What happens at the repair
At the dealer, a Coachmen technician installs a circuit interrupter in the awning electrical system so the awning does not deploy while the motorhome is moving. The recall repair is free, and parts and labor are covered. If you already paid for an awning repair related to this recall, Coachmen's standard reimbursement plan covers documented expenses. Bring repair invoices and payment records to the service desk so the dealer can explain the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 14, 2020 | NHTSA published the recall |
|---|---|
| September 23, 2020 | Dealer notification began |
| September 23, 2020 | Dealer notification ended |
| September 23, 2020 | Owner notification mailed |
| September 23, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V479?
Recall 20V479 covers 1,427 2016-2020 Coachmen Beyond, Crossfit, and Galleria motorhomes with an awning that can deploy while the vehicle is moving, increasing crash risk. Coachmen dealers will install a circuit interrupter free of charge.
What should I do if my 2016-2020 Coachmen Beyond, Crossfit, or Galleria is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 20V479. If it is, contact a franchised Coachmen dealer to schedule the circuit interrupter installation. Reference recall number 20V479 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Coachmen dealers will install the circuit interrupter free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is crash related. An awning that deploys while the motorhome is moving can distract the driver, affect nearby traffic, or create a sudden road hazard. The free dealer repair adds a circuit interrupter to address the defect.
What if I bought my Coachmen motorhome used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Beyond, Crossfit, or Galleria is included, then call a franchised Coachmen dealer with recall number 20V479.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V479000 |
|---|---|
| Coachmen customer service | 1-574-825-6310 |
| NHTSA recall # | 20V479 |
| NHTSA recall # (full) | 20V479000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →