Recall 20V472 affects 2,224 2019-2020 Triumph Street Scrambler and Street Twin motorcycles for misrouted wiring. Repair is free at any franchised Triumph dealer.
Triumph is recalling 2,224 2019-2020 Street Scrambler and Street Twin motorcycles because the wiring harness can be routed against a lower headstock lug. Contact can damage the wire and cause the engine to stall, increasing crash risk, and Triumph dealers will complete the repair free of charge.
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What's wrong?
The main wiring harness on 2019-2020 Triumph Street Scrambler and Street Twin motorcycles carries power and signals between the handlebar area, engine controls, and the rest of the electrical system. It runs near the frame headstock, the steering-head area at the front of the frame where the fork pivots. That wiring has to stay routed clear of sharp or hard frame edges while the bars turn.
On these motorcycles, the harness was routed where it can contact the lower lug on the headstock casting. Each steering movement can rub the harness against that lug. Over time, the insulation or wires can be damaged, interrupting electrical signals to the engine and causing the engine to stall when the rider turns the bars.
The warning sign is intermittent engine stalling when steering is operated. If the engine cuts out as the handlebar is turned, tell the Triumph dealer that recall 20V472 involves possible main harness contact at the headstock.
Who's affected?
Street Scrambler and Street Twin motorcycles span the 2019 and 2020 model years under the same wiring component.
| 2019 Triumph Street Scrambler | wiring |
|---|---|
| 2020 Triumph Street Twin | wiring |
| 2020 Triumph Street Scrambler | wiring |
| 2019 Triumph Street Twin | wiring |
| Units affected | 2,224 |
| Field incidents | NHTSA has logged 14 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorcycle is included.
What's the safety risk?
Harness contact with the headstock lug can damage wiring and cause the engine to stall, increasing the risk of a crash. If steering brings on intermittent stalls, pull over safely and arrange service. Repair is free at any franchised Triumph dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Triumph Street Scrambler or Street Twin is included in this recall.
- Contact a franchised Triumph dealer to schedule the free wiring-harness inspection and VIN-label-protector repair that prevents harness contact with the headstock lug.
- Bring the recall notice if Triumph mailed one. If not, reference recall number 20V472 when you call.
- Ride cautiously until the repair is complete. Harness damage can stall the engine.
- Call Triumph customer service at 1-800-232-3780 with questions about the recall or dealer repair.
What happens at the repair
At the dealer, a Triumph technician applies a new VIN label protector to keep the wiring harness from contacting the main frame headstock lug. The technician also repairs or replaces any damaged wiring harnesses. Parts and labor are free under the recall. Out of pocket repairs already paid are handled through the manufacturer's limited warranty, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| August 11, 2020 | NHTSA published the recall |
|---|---|
| August 16, 2020 | Dealer notification began |
| August 16, 2020 | Dealer notification ended |
| August 23, 2020 | Interim owner notification (was planned for this date) |
| August 28, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V472?
Recall 20V472 covers 2,224 2019-2020 Triumph Street Scrambler and Street Twin motorcycles with a wiring harness that can contact the lower lug on the main frame headstock. Triumph dealers will install a new VIN label protector and repair or replace damaged harnesses for free.
What should I do if my 2019-2020 Triumph Street Scrambler or Street Twin is on this recall?
Check your VIN to confirm your specific motorcycle is included in recall 20V472. If it is, contact a franchised Triumph dealer to schedule the wiring harness inspection and VIN label protector installation. Reference recall number 20V472 or Triumph recall SRAN 584 when you call.
Does the recall repair cost anything?
No. Federal recall law requires manufacturers to repair safety defects at no cost. Triumph dealers will install the VIN label protector for free and repair or replace any damaged wiring harness parts covered by recall 20V472.
What is the safety risk?
The safety risk is engine stall from wiring harness damage. In recall 20V472, contact between the harness and the headstock lug can damage the wire and cause the engine to stall, increasing crash risk. Check your VIN before your next ride and schedule the free Triumph dealer repair if included.
What if I bought my Triumph motorcycle used?
The free recall repair still applies. Recall eligibility follows the motorcycle, not the first owner. If you never received the Triumph owner notice, check your VIN to confirm whether your 2019-2020 Street Scrambler or Street Twin is included, then call a franchised Triumph dealer with recall number 20V472.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V472000 |
|---|---|
| Triumph customer service | 1-800-232-3780 |
| NHTSA recall # | 20V472 |
| NHTSA recall # (full) | 20V472000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →