Recall 20V433 affects 643 2018-2020 Tiffin Zephyr and Bus motorhomes for miswired wiper control modules. Repair is free at any franchised Tiffin dealer.
Tiffin is recalling 643 2018-2020 Zephyr and Bus motorhomes because an improperly wired windshield wiper control module can stop the wipers from working. If that happens in bad weather, visibility is limited and crash risk increases; Tiffin dealers will correct the wiring free of charge.
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What's wrong?
The windshield wiper control module on 2018-2020 Tiffin Zephyr and Bus motorhomes is the electrical controller that turns the wipers on and off when the driver uses the wiper switch. It needs the correct switched power feed, so the module powers down and resets when the ignition or switch is turned off.
On affected motorhomes, the module was wired with constant power instead of switched power. Because it stays powered, the module does not reset the way it should after the switch is turned off. When that happens, the wiper system can stop responding, leaving the driver without working windshield wipers.
There is no warning sign before failure. The issue was first tied to cruise control complaints, but Tiffin later found the same wiring condition also affected the wipers. If the wipers do not respond at the switch, describe it to the Tiffin dealer as a wiper control module power wiring problem.
Who's affected?
Covers both Bus and Zephyr motorhomes across the 2018, 2019, and 2020 model years, with the wiper system listed under visibility and windshield-wiper switch/wiring components.
| 2018 Tiffin Zephyr | wiper system |
|---|---|
| 2018 Tiffin Zephyr | wiper system |
| 2019 Tiffin Bus | wiper system |
| 2019 Tiffin Bus | wiper system |
| 2019 Tiffin Zephyr | wiper system |
| 2019 Tiffin Zephyr | wiper system |
| 2020 Tiffin Bus | wiper system |
| 2020 Tiffin Bus | wiper system |
| 2020 Tiffin Zephyr | wiper system |
| 2020 Tiffin Zephyr | wiper system |
| Units affected | 643 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
The windshield wipers can stop working in inclement weather, limiting visibility and increasing the risk of a crash. There is no warning sign before failure. If visibility changes while driving, slow down, move out of traffic when safe, and schedule the recall repair soon. Repair is free at any franchised Tiffin dealer.
What should I do?
- Check your VIN to confirm your 2018-2020 Tiffin Zephyr or Bus is included in this recall.
- Contact a franchised Tiffin dealer to schedule the free control-module inspection and wiring correction for the windshield wiper failure.
- Bring the recall notice if Tiffin mailed one. If not, reference recall number 20V433 when you call.
- Avoid driving in inclement weather until the repair is complete.
- Call Tiffin customer service at 1-256-356-8661 with questions about the repair.
What happens at the repair
At the dealer, a Tiffin technician inspects the windshield wiper control module and corrects the wiring where it is routed or connected incorrectly. The recall repair is free, with parts and labor covered by Tiffin. The repair addresses the wiring problem that can stop the wipers from operating as intended, so the service visit focuses on the control module and its electrical connections rather than replacing the whole wiper system unless inspection shows another recall-covered need.
Timeline
| July 28, 2020 | NHTSA published the recall |
|---|---|
| August 13, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V433?
Recall 20V433 covers 643 2018-2020 Tiffin Zephyr and Bus motorhomes with windshield wiper control modules wired incorrectly. The wipers can stop working in bad weather, limiting visibility and increasing crash risk. Tiffin dealers inspect the module and correct the wiring for free.
What should I do if my 2018-2020 Tiffin Zephyr or Bus is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 20V433. If it is, contact a franchised Tiffin dealer to schedule the windshield wiper control module inspection and wiring correction. Reference recall number 20V433 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Tiffin dealers inspect the windshield wiper control module and correct the wiring as needed free of charge.
Is it safe to drive a Tiffin motorhome with this recall?
The recall does not include a do-not-drive order, but the defect affects visibility in bad weather. Avoid driving in rain, snow, or other poor-visibility conditions until the dealer completes the inspection and wiring correction.
What if I bought my Tiffin motorhome used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Zephyr or Bus is included, then call a franchised Tiffin dealer and reference recall number 20V433.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V433000 |
|---|---|
| Tiffin customer service | 1-256-356-8661 |
| NHTSA recall # | 20V433 |
| NHTSA recall # (full) | 20V433000 |
Source documents
-
Download Quarterly Report (PDF)
-
Download Recall Document (PDF) (PDF)
-
Download Recall Document (PDF) (PDF)
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Download Owner Notification Letter (PDF)
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Download Recall Report (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →