Recall 20V430 affects 1 2020 Mercedes-Benz Gle 350 vehicle for a driver's seat fastener defect. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling one 2020 Gle 350 because one of the four bolts securing the driver's seat was not installed correctly and can fail. A failed seat fastener leaves the seat improperly secured and raises the risk of injury in a crash; Mercedes-Benz dealers will inspect and repair the seat fastener free of charge.
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What's wrong?
The driver's seat in the 2020 Mercedes-Benz Gle 350 is held to the vehicle by seat-mounting bolts. Those bolts keep the seat fixed to the floor while the vehicle accelerates, brakes, turns, and absorbs road impacts. A secure seat mount matters because the driver needs a stable seating position to steer, brake, and stay properly positioned for the seat belt.
On the recalled vehicle, one of four bolts securing the driver's seat was not installed correctly during assembly. Mercedes-Benz traced the problem to a production deviation and non-approved rework on the seat fixation. If that bolt fails, the seat is no longer attached as designed at every mounting point, so the driver's seat can shift or feel loose under normal use.
The warning sign is noise from the seat mounting area. The owner can hear it while driving, or when entering or leaving the vehicle.
Who's affected?
| 2020 Mercedes-Benz Gle 350 | seat assembly |
|---|---|
| Units affected | 1 |
| Field incidents | NHTSA has logged 1 field incident to date. |
Not every 2020 Mercedes-Benz Gle 350 is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A failed driver's seat fastener bolt can leave the seat improperly secured and increase injury risk in a crash. Noise from the seat mounting points while driving, entering, or leaving the vehicle is a warning sign. Schedule the inspection soon and have the bolts tightened if needed. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2020 Mercedes-Benz Gle 350 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free driver's-seat bolt inspection and tightening that secures the driver's seat.
- Bring the recall notice if you have it. If not, reference recall number 20V430 when you call.
- Call Mercedes-Benz customer service at 1-800-367-6372 with questions about MBUSA recall 2020080010.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the driver's seat fastening bolts and tightens any bolt that was not installed correctly. The recall repair is free, and parts and labor are covered. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program before the recall notice, because the involved vehicle remains under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| July 24, 2020 | NHTSA published the recall |
|---|---|
| July 31, 2020 | Dealer notification began |
| August 31, 2020 | Owner notification mailed |
| August 31, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V430?
Recall 20V430 covers 1 2020 Mercedes-Benz Gle 350 vehicle with a driver's-seat fastening issue. One of the bolts securing the driver's seat was not installed correctly and can fail. Mercedes-Benz dealers will inspect the fastening bolts and tighten them as needed for free.
What should I do if my 2020 Mercedes-Benz Gle 350 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V430. If it is, contact a franchised Mercedes-Benz dealer to schedule the driver's-seat fastener inspection. Reference recall 20V430 or MBUSA recall number 2020080010 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Mercedes-Benz dealers will inspect the driver's-seat fastening bolts and tighten them as needed free of charge.
What is the safety risk?
The safety risk is that a failed driver's-seat fastener leaves the seat improperly secured and increases injury risk in a crash. The dealer repair addresses the fastener issue by inspecting the driver's-seat bolts and tightening them as needed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V430000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 20V430 |
| NHTSA recall # (full) | 20V430000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →