Recall 20V406 affects 64 2018-2020 Setra S417 Tc and S407 Cc motorcoaches for an ESC-off switch defect. Repair is free at any franchised Setra dealer.
Setra is recalling 64 2018-2020 S417 Tc and S407 Cc motorcoaches because the traction-control portion of electronic stability control can stay off above 20 km/h after the driver uses the ESC OFF switch. That can reduce stability control and increase crash risk, and Setra dealers will update the system free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The electronic stability control system on the 2018-2020 Setra S417 Tc and S407 Cc motorcoaches is part of the braking and traction control system. It helps manage wheel slip and vehicle stability when the coach is turning, accelerating, or traveling on slick pavement. The driver switch is meant to turn off the traction-control portion when needed, while the required stability-control function remains protected.
On these motorcoaches, the installed switch lets the driver keep the traction-control portion of ESC turned off at speeds above 20 km/h. That is the problem. Setra traced the issue to the FMVSS 136 requirement not being reviewed for these motorcoaches when the system was applied, so the switch design did not match the required behavior.
The warning sign is visible on the dashboard. If the ESC system is off, the dashboard telltale symbol lights up to show that status.
Who's affected?
Covers the S407 Cc and S417 Tc across the 2018, 2019, and 2020 model years, all tied to electronic stability control.
| 2019 Setra S417 Tc | Electronic stability control (esc) |
|---|---|
| 2018 Setra S407 Cc | Electronic stability control (esc) |
| 2020 Setra S417 Tc | Electronic stability control (esc) |
| 2019 Setra S407 Cc | Electronic stability control (esc) |
| Units affected | 64 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Operating the vehicle above 20 km/h with Electronic Stability Control disabled reduces stability control and increases the risk of a crash. The dashboard ESC OFF telltale is the warning sign. If it is illuminated, slow down, avoid sharp maneuvers, and schedule the recall repair. Repair is free at any franchised Setra dealer.
What should I do?
- Check your VIN to confirm your 2018-2020 Setra S417 Tc or S407 Cc is included in this recall.
- Contact a franchised Setra dealer to schedule the free ESC switch, indicator-light, and software repair that prevents ESC from staying disabled at higher speeds.
- Bring the owner letter if you have it. If not, reference recall number 20V406 when you call.
- Keep traction control and ESC active until the repair is complete; do not use the ESC OFF switch.
- Call Setra customer service at 1-800-206-9728 with questions about scheduling or coach status.
What happens at the repair
At the dealer, a Setra technician replaces the Electronic Stability Control off switch with a new TC-Off button, installs a dashboard indicator light that shows when traction control is deactivated, and updates the software so the ESC system cannot be disabled in the recalled condition. The recall repair is available now, and parts and labor are free. If you already paid out of pocket for this related repair before the recall notice, ask the service desk to process your repair paperwork under Setra's general reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 14, 2020 | NHTSA published the recall |
|---|---|
| September 7, 2020 | Dealer notification began |
| September 7, 2020 | Dealer notification ended |
| September 7, 2020 | Owner notification mailed |
| September 7, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V406?
Recall 20V406 covers 64 2018-2020 Setra S417 Tc and S407 Cc motorcoaches with an ESC OFF switch that allows traction control to stay disabled above 20 km/h. Setra dealers replace the switch, add a dashboard indicator light, and update the software for free.
What should I do if my 2018-2020 Setra S417 Tc or S407 Cc is on this recall?
Check your VIN to confirm your specific motorcoach is included in recall 20V406. If it is, contact a franchised Setra dealer to schedule the ESC switch replacement, dashboard indicator light installation, and software update. Reference recall number 20V406 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Setra's remedy for recall 20V406 is free. A franchised Setra dealer replaces the ESC OFF switch, installs the indicator light, and updates the software.
What is the safety risk in recall 20V406?
The safety risk is loss of stability control when the motorcoach is operated above 20 km/h with Electronic Stability Control disabled. In recall 20V406, that condition creates a greater chance of loss of stability control and raises crash risk. The dealer repair corrects the switch and software setup.
When did the Setra recall repair become available?
The recall repair began September 7, 2020. Setra's remedy for recall 20V406 is available through franchised Setra dealers, who replace the ESC OFF switch with a TC-Off button, add a dashboard indicator light, and update the software.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V406000 |
|---|---|
| Setra customer service | 1-800-206-9728 |
| NHTSA recall # | 20V406 |
| NHTSA recall # (full) | 20V406000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →