Recall 20V405 affects 3,629 2016-2018 Jayco Greyhawk, Redhawk, and 2018 Envoy 100/200 motorhomes for a leveling-pump bracket defect. Repair is free at franchised Jayco dealers.
Jayco is recalling 3,629 2016-2018 Redhawk, Greyhawk, Envoy 100, and Envoy 200 motorhomes because the mounting bracket for the leveling system hydraulic pump can fail. If that happens, the pump or fluid reservoir can contact the ground or leak hydraulic fluid, increasing crash risk; Jayco dealers will complete the free repair.
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What's wrong?
The hydraulic leveling system on these 2016-2018 Jayco Redhawk, Greyhawk, Envoy 200, and Envoy 100 motorhomes uses a pump and fluid reservoir to move hydraulic fluid to the leveling jacks. The pump creates pressure, and the reservoir holds the fluid the system needs to raise, lower, and steady the motorhome when parked.
The problem is the mounting bracket that holds that pump assembly. Jayco says the change to a new leveling system did not account for the added height and weight of the pump and reservoir. As the bracket fails, the pump or reservoir drops low enough to contact the ground, which exposes the leveling equipment to impact and fluid loss while the motorhome is moving.
There is no warning sign before failure. Owners are not told to expect a light, sound, leak, or handling change before the bracket lets the pump or reservoir drop.
Who's affected?
Redhawk, Greyhawk, Envoy 200, and Envoy 100 are included across the 2016-2018 model years, with recreational vehicle equipment and jack, leveler, and stabilizer components involved.
| 2018 Jayco Redhawk | Recreational vehicle/trailer |
|---|---|
| 2018 Jayco Greyhawk | Integrated jack/leveler/stabilizer |
| 2018 Jayco Greyhawk | Recreational vehicle/trailer |
| 2016 Jayco Redhawk | Integrated jack/leveler/stabilizer |
| 2017 Jayco Greyhawk | Integrated jack/leveler/stabilizer |
| 2017 Jayco Greyhawk | Recreational vehicle/trailer |
| 2018 Jayco Redhawk | Integrated jack/leveler/stabilizer |
| 2016 Jayco Redhawk | Recreational vehicle/trailer |
| 2017 Jayco Redhawk | Integrated jack/leveler/stabilizer |
| 2017 Jayco Redhawk | Recreational vehicle/trailer |
| 2018 Jayco Envoy 200 | Integrated jack/leveler/stabilizer |
| 2018 Jayco Envoy 200 | Recreational vehicle/trailer |
| 2016 Jayco Greyhawk | Integrated jack/leveler/stabilizer |
| 2016 Jayco Greyhawk | Recreational vehicle/trailer |
| 2018 Jayco Envoy 100 | Integrated jack/leveler/stabilizer |
| 2018 Jayco Envoy 100 | Recreational vehicle/trailer |
| Units affected | 3,629 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A failed mounting bracket can let the pump and reservoir contact the ground, detach, or leak hydraulic fluid. That can increase the risk of a crash. There is no listed warning sign, so schedule the reinforcement repair soon. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2016-2018 Jayco Redhawk, Greyhawk, Envoy 200, or Envoy 100 motorhome is included in this recall.
- Contact a franchised Jayco dealer to schedule the free support-bracket reinforcement that keeps the leveling system hydraulic pump and fluid reservoir secured.
- Bring the recall notice if Jayco sent one. If not, reference recall number 20V405 and Jayco recall 9903515 when you call.
- Drive cautiously until the repair is complete, and stop if the pump or reservoir is loose, touching the ground, or leaking hydraulic fluid.
What happens at the repair
At the dealer, a Jayco technician adds a support bracket to reinforce the existing leveling system hydraulic pump support bracket. The recall repair is available now, and parts and labor are free of charge. Jayco has a general reimbursement plan on file for eligible out-of-pocket repairs paid before the recall notice. If you have prior repair paperwork for this bracket or pump support issue, bring that documentation to the service desk or contact Jayco customer service for the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 14, 2020 | NHTSA published the recall |
|---|---|
| September 11, 2020 | Dealer notification began |
| September 11, 2020 | Dealer notification ended |
| September 11, 2020 | Interim owner notification (was planned for this date) |
| December 8, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V405?
Recall 20V405 covers 3,629 2016-2018 Jayco Redhawk, Greyhawk, Envoy 200, and Envoy 100 motorhomes with a leveling system hydraulic pump bracket that can fail. If the pump or reservoir contacts the ground, it can detach or leak hydraulic fluid and increase crash risk. Jayco dealers add a support bracket for free.
What should I do if my 2016-2018 Jayco Redhawk, Greyhawk, Envoy 200, or Envoy 100 is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 20V405. If it is, contact a Jayco dealer to schedule the leveling system support bracket repair. Reference recall 20V405 and Jayco recall number 9903515 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Jayco dealers will reinforce the leveling system hydraulic pump support bracket free of charge. Parts and labor are covered for vehicles included in recall 20V405.
What is the safety risk in recall 20V405?
The safety risk is loss or damage of the leveling system hydraulic pump or reservoir while driving. If the bracket fails, the pump or reservoir can hit the ground, detach, or leak hydraulic fluid, which increases crash risk. The dealer repair reinforces the bracket to keep the assembly secured.
What if I bought my Jayco motorhome used?
The free recall repair still applies. Federal recall law requires the manufacturer to honor the recall regardless of ownership history. Check your VIN to confirm whether your Redhawk, Greyhawk, Envoy 200, or Envoy 100 is included, then call a Jayco dealer with recall number 20V405.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V405000 |
|---|---|
| Jayco customer service | 1-800-517-9137 |
| NHTSA recall # | 20V405 |
| NHTSA recall # (full) | 20V405000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →