Recall 20V395 covers 5,399 2019-2020 Mercedes-Benz AMG vehicles for inaccurate ESP software. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 5,399 2019-2020 AMG C63, AMG GT63S, AMG GT53, and AMG GLC63 vehicles under recall 20V395 because incorrect ESP software can make the stability system react inaccurately. If ESP reacts improperly during a driving situation, crash risk increases; Mercedes-Benz dealers will update the software free of charge.
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What's wrong?
The ESP software in these 2019-2020 Mercedes-Benz AMG vehicles controls the Electronic Stability Program, the system that helps the vehicle stay on its intended path during hard braking, slippery pavement, or sudden steering. It uses sensor inputs, including yaw rate, to decide when stability control intervention is needed and how strong that intervention should be.
On affected vehicles, the ESP control unit software does not meet Mercedes-Benz specifications because of a supplier development process deviation. The software diagnosis for yaw rate sensor drift is not active in every situation, so a drift condition can go unrecognized during a key cycle. If that happens, the ESP intervention does not match the actual driving situation, and the system can react inaccurately.
There is no warning sign before failure. Mercedes-Benz says the driver will not receive advance warning because of the way this software problem occurs.
Who's affected?
Spans AMG C63, AMG GLC63, AMG GT53, and AMG GT63 variants across the 2019 and 2020 model years, all tied to ESP software and stability-control systems.
| 2020 Mercedes-Benz AMG GLC63 S | Electronic stability control (esc) |
|---|---|
| 2020 Mercedes-Benz AMG GLC63 S | electrical system software |
| 2019 Mercedes-Benz AMG GT63S | Electronic stability control (esc) |
| 2019 Mercedes-Benz AMG GT63S | electrical system software |
| 2020 Mercedes-Benz AMG GT63S | Electronic stability control (esc) |
| 2020 Mercedes-Benz AMG GT63S | electrical system software |
| 2019 Mercedes-Benz AMG GT63 | Electronic stability control (esc) |
| 2019 Mercedes-Benz AMG GT63 | electrical system software |
| 2019 Mercedes-Benz AMG C63 | Electronic stability control (esc) |
| 2019 Mercedes-Benz AMG C63 | electrical system software |
| 2019 Mercedes-Benz AMG C63 S | Electronic stability control (esc) |
| 2019 Mercedes-Benz AMG C63 S | electrical system software |
| 2019 Mercedes-Benz AMG GT53 | Electronic stability control (esc) |
| 2019 Mercedes-Benz AMG GT53 | electrical system software |
| 2020 Mercedes-Benz AMG C63 | Electronic stability control (esc) |
| 2020 Mercedes-Benz AMG C63 | electrical system software |
| 2020 Mercedes-Benz AMG C63 S | Electronic stability control (esc) |
| 2020 Mercedes-Benz AMG C63 S | electrical system software |
| 2020 Mercedes-Benz AMG GLC63 | Electronic stability control (esc) |
| 2020 Mercedes-Benz AMG GLC63 | electrical system software |
| 2020 Mercedes-Benz AMG GT63 | Electronic stability control (esc) |
| 2020 Mercedes-Benz AMG GT63 | electrical system software |
| 2020 Mercedes-Benz AMG GT53 | Electronic stability control (esc) |
| 2020 Mercedes-Benz AMG GT53 | electrical system software |
| Units affected | 5,399 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the ESP software does not react properly, stability control can respond incorrectly during a driving situation and increase crash risk. There is no warning sign before this failure, so schedule the software update soon. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Mercedes-Benz AMG GLC63 S, AMG GT63S, AMG GT63, AMG C63, AMG C63 S, AMG GT53, or AMG GLC63 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free ESP software update that corrects the inaccurate stability-control response.
- Give the dealer recall number 20V395 and Mercedes-Benz recall number 2020080016 when you call.
- Bring the owner letter if you have it; the dealer repair is free.
- Drive carefully until the ESP software update is complete, especially in conditions where stability control engages.
What happens at the repair
At the dealer, a Mercedes-Benz technician updates the Electronic Stability Program (ESP) software so the stability system uses the correct version. The recall repair is free, with the software update covered under the campaign. If you already paid out of pocket for an ESP software related repair before the recall notice, Mercedes-Benz's standard reimbursement plan covers documented expenses. Bring the repair invoice or other paperwork to the service desk, or contact Mercedes-Benz customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 6, 2020 | NHTSA published the recall |
|---|---|
| July 13, 2020 | Dealer notification began |
| July 13, 2020 | Dealer notification ended |
| August 28, 2020 | Owner notification mailed |
| August 28, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V395?
Recall 20V395 covers 5,399 2019-2020 Mercedes-Benz AMG C63, AMG C63 S, AMG GT53, AMG GT63, AMG GT63S, AMG GLC63, and AMG GLC63 S vehicles with incorrect ESP software. The dealer update is free under MBUSA recall number 2020080016.
What should I do if my 2019-2020 Mercedes-Benz AMG model is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V395. If it is, contact a franchised Mercedes-Benz dealer to schedule the ESP software update. Reference recall number 20V395 or MBUSA recall number 2020080016 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and MBUSA says Mercedes-Benz dealers will update the ESP software free of charge. Parts and labor are covered at any franchised Mercedes-Benz dealer.
What is the safety risk in recall 20V395?
The safety risk is an ESP response that does not match the driving situation, which increases crash risk. ESP is designed to help manage stability during demanding driving conditions. If your VIN is included, schedule the free software update with a Mercedes-Benz dealer.
What if I bought this Mercedes-Benz AMG vehicle used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. If you never received a Mercedes-Benz notice, check your VIN to confirm whether your specific AMG C63, AMG GT, or AMG GLC63 model is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V395000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 20V395 |
| NHTSA recall # (full) | 20V395000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →