Recall 20V387 affects 6,211 2013-2016 Land Rover Range Rover and Range Rover Sport vehicles for unlatched doors. Free repair at a franchised Land Rover dealer.
Land Rover is recalling 6,211 2013-2016 Range Rover and Range Rover Sport SUVs after a prior Keyless Vehicle Latching System recall repair left some doors able to appear closed while unlatched. An unlatched door can open while the vehicle is in motion and raise crash risk; Land Rover dealers will complete the repair free of charge.
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What's wrong?
The door latch on the 2013-2016 Land Rover Range Rover and Range Rover Sport is the mechanism that keeps each door locked into the body after you close it. The rear right soft-close latch is part of that system. It should pull the door fully shut and confirm that the door is latched before the vehicle is driven.
On affected vehicles, the earlier recall repair for the Keyless Vehicle Latching System was not completed properly. That system manages how the door latch locks and reports its status. Because of the faulty repair, a door can look closed while the latch is still not fully engaged. A door that is not latched can open while the vehicle is moving.
There is no warning sign before failure. Land Rover reports that the door can be unlatched in the closed position with no indication that anything is wrong.
Who's affected?
Covers Range Rover and Range Rover Sport SUVs across the 2013-2016 model years, all tied to the rear right soft-close door latch.
| 2013 Land Rover Range Rover | Latch |
|---|---|
| 2014 Land Rover Range Rover | Latch |
| 2014 Land Rover Range Rover Sport | Latch |
| 2015 Land Rover Range Rover Sport | Latch |
| 2015 Land Rover Range Rover | Latch |
| 2016 Land Rover Range Rover | Latch |
| 2016 Land Rover Range Rover Sport | Latch |
| Units affected | 6,211 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
An unlatched door can open while the vehicle is moving, increasing the risk of a crash. There is no warning sign for an unlatched condition, so make sure each door is fully closed before driving and schedule the repair soon. Repair is free at any franchised Land Rover dealer.
What should I do?
- Check your VIN to confirm your 2013-2016 Land Rover Range Rover or Range Rover Sport is included in this recall.
- Contact a franchised Land Rover dealer to schedule the free KV Latch inspection and software update that fixes doors that appear closed but remain unlatched.
- Bring the recall notice if Land Rover mailed one. If not, reference recall number 20V387 and Land Rover recall N476 when you call.
- Drive with all doors checked and latched until the repair is complete.
What happens at the repair
At the dealer, a Land Rover technician inspects the Keyless Vehicle Latching System for problems, disables the keyless latching mechanisms if needed, and updates the KV Latch software. The recall repair, including parts and labor tied to that work, is free. If you already paid for a repair for this defect, Jaguar Land Rover's reimbursement plan covers eligible expenses under its usual terms and conditions. Bring your repair invoice and proof of payment to the service desk, or contact Land Rover customer service at 1-800-452-4827 for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 2, 2020 | NHTSA published the recall |
|---|---|
| July 16, 2020 | Dealer notification began |
| July 16, 2020 | Dealer notification ended |
| August 28, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 28, 2020 | Interim owner notification (was planned for this date) |
| November 30, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V387?
Recall 20V387 covers 6,211 2013-2016 Land Rover Range Rover and Range Rover Sport vehicles that were previously repaired under recall 19V-392. The keyless vehicle latching system repair was not completed properly, so doors can look closed while still unlatched. Land Rover dealers will inspect the system and update the latch software for free.
What should I do if my 2013-2016 Land Rover Range Rover or Range Rover Sport is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V387. If it is, contact a franchised Land Rover dealer and reference recall number N476. The dealer will inspect the KV system, disable keyless mechanisms if needed, and update the KV Latch software for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Land Rover's remedy says dealers will inspect the KV system and update the KV Latch software free of charge. Parts and labor are covered at any franchised Land Rover dealer.
What is the safety risk?
The safety risk is that an unlatched door can open while the vehicle is moving, increasing crash risk. The defect involves the keyless vehicle latching system, so a door can appear closed even when it is not fully latched. Confirm your VIN before scheduling the free dealer repair.
What if I bought the Range Rover used?
The free recall repair still applies. Recalls follow the vehicle, not the first owner, so a used 2013-2016 Range Rover or Range Rover Sport is still eligible if its VIN is included. Check your VIN, then call a franchised Land Rover dealer and reference recall N476.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V387000 |
|---|---|
| Land Rover customer service | 1-800-452-4827 |
| NHTSA recall # | 20V387 |
| NHTSA recall # (full) | 20V387000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →