20V385 affects 1,409 2017 Jayco Fifth Wheel North Point trailers for leaf springs that allow tire contact. Free repair at franchised Jayco Fifth Wheel dealers.
Jayco Fifth Wheel is recalling 1,409 2017 North Point fifth wheel trailers because the front and rear leaf springs do not provide enough load support. Under dynamic load, the tires can contact the wheel well or nearby structure, damaging the tires or causing premature wear and loss of control; Jayco Fifth Wheel dealers will complete the repair free of charge.
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What's wrong?
The 2017 Jayco Fifth Wheel North Point uses leaf springs in the front and rear suspension to hold the trailer at the proper ride height. A leaf spring is a stacked steel spring pack that supports the trailer's weight and lets the axle move over bumps without letting the tire move into the body or frame area.
On affected trailers, the suspension design does not give the tires enough clearance under dynamic loads. When the trailer bounces, shifts weight, or moves through uneven road conditions, the leaf springs do not provide enough load support. That lets a tire contact nearby structure instead of staying clear of it.
Warning signs include visible tire contact marks, abnormal tire wear, and reduced clearance around the tires. If those signs appear, the suspension is no longer keeping the tire clear of the surrounding structure.
Who's affected?
The recall covers leaf spring assemblies in both front and rear suspension positions.
| 2017 Jayco Fifth Wheel North Point | rear suspension |
|---|---|
| 2017 Jayco Fifth Wheel North Point | front suspension |
| Units affected | 1,409 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Tire contact with the wheel well or nearby structure can damage the tire, speed up tire wear, and lead to loss of control. That increases crash risk. Watch for visible contact marks, abnormal tire wear, or reduced clearance, and schedule the repair soon if your VIN is included. Repair is free at any franchised Jayco Fifth Wheel dealer.
What should I do?
- Check your VIN to confirm your 2017 Jayco Fifth Wheel North Point is included in this recall.
- Contact a franchised Jayco Fifth Wheel dealer to schedule the free axle bump-stop installation and suspension inspection, with leaf-spring and tire replacement if inspection shows damage.
- Bring the recall notice if you have it. Reference recall number 20V385 when you call.
- Tow cautiously until the repair is complete. Avoid heavy loading and stop if a tire rubs the wheel well or surrounding structure.
What happens at the repair
At the dealer, a Jayco Fifth Wheel technician installs rubber bump stops at the top sides of the axles, inspects the suspension, and replaces defective leaf springs. Tires with visible damage are replaced too. The recall covers parts and labor, so the dealer repair is free. Jayco has a general reimbursement plan on file for owners who already paid for a covered repair. Keep invoices and ask Jayco customer service how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 2, 2020 | NHTSA published the recall |
|---|---|
| July 17, 2020 | Dealer notification began |
| July 17, 2020 | Dealer notification ended |
| July 17, 2020 | Interim owner notification (was planned for this date) |
| July 27, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V385?
Recall 20V385 covers 1,409 2017 Jayco Fifth Wheel North Point fifth wheel trailers with front and rear leaf springs that do not provide enough load support. Under dynamic load, the tires can contact the wheel well or nearby structure, causing tire damage, premature wear, and loss of control.
What should I do if my 2017 Jayco Fifth Wheel North Point is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V385. If it is, contact a franchised Jayco Fifth Wheel dealer to schedule the repair. The dealer will install rubber bump stops, inspect the suspension, replace defective leaf springs, and replace visibly damaged tires for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco Fifth Wheel dealers will perform the recall work free of charge. The remedy includes rubber bump stops, suspension inspection, leaf spring replacement when needed, and replacement of tires with visible damage.
What is the safety risk?
The safety risk is tire damage, premature tire wear, and loss of control. The front and rear leaf springs do not provide enough load support, so the tires can contact the wheel well or surrounding structure under dynamic load conditions, increasing the risk of a crash.
What if I bought this Jayco Fifth Wheel North Point used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2017 North Point is included, then call a franchised Jayco Fifth Wheel dealer and reference recall 20V385 when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V385000 |
|---|---|
| Jayco Fifth Wheel customer service | 1-800-517-9137 |
| NHTSA recall # | 20V385 |
| NHTSA recall # (full) | 20V385000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →