Recall 20V371 affects 732 2020 Palomino Real-Lite Camper vehicles for vent and egress window glass detachment. Repair is free at any franchised Palomino dealer.
Palomino recall 20V371 covers 732 2020 Real-Lite Camper units because the adhesive bond between the glass and hinge frame on crank-out vent and egress windows can fail. If the glass detaches while moving, it can become a projectile and increase injury or crash risk; Palomino dealers will complete the repair free of charge.
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What's wrong?
The frameless crank out vent and egress windows on the 2020 Palomino Real-Lite Camper use glass bonded to a metal hinge frame. The hinge frame lets the window swing open for ventilation or emergency exit access, while the adhesive keeps the glass attached to that frame during travel and normal use.
On recalled campers, the window glass was built with a suspect adhesive from LCI's 3000 Series Frameless Windows production. That adhesive did not bond consistently to the glass and metal frame. As the camper moves, vibration and road force can stress the weak bond until the glass loosens, detaches from the hinge frame, and falls out of the window opening.
There is no warning sign before failure. An owner should not expect a light, noise, or handling change before the glass separates.
Who's affected?
| 2020 Palomino Real-Lite Camper | visibility component |
|---|---|
| Units affected | 732 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2020 Palomino Real-Lite Camper is on the list. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
Detached window glass can become a projectile while the vehicle is moving, increasing the risk of injury or a crash. There is no warning sign before separation, so confirm whether your VIN is included and schedule the inspection soon. Repair is free at any franchised Palomino dealer.
What should I do?
- Check your VIN to confirm your 2020 Palomino Real-Lite Camper is included in this recall.
- Contact a franchised Palomino dealer to schedule the free window inspection and replacement if the adhesive bond does not hold.
- Bring the recall notice if Palomino mailed one. If not, reference recall number 20V371 when you call.
- Inspect the vent and egress window glass before moving the camper, and keep it parked if any glass is loose or separating.
What happens at the repair
At the dealer, a Palomino technician inspects the frameless crank-out vent and egress windows for proper adhesive bond strength. If the glass-to-hinge-frame bond is weak, the dealer replaces the affected window. Parts and labor are covered under recall 20V371. If you already paid out of pocket for this window repair before the recall work, Palomino has a general reimbursement plan on file. Contact Palomino Customer Service or bring repair documentation to the service desk so they can review the claim under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 24, 2020 | NHTSA published the recall |
|---|---|
| July 15, 2020 | Owner notification mailed |
| August 3, 2020 | Dealer notification began |
| August 3, 2020 | Dealer notification ended |
| August 3, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V371?
Recall 20V371 covers 732 2020 Palomino Real-Lite Camper vehicles with frameless crank-out vent and egress windows. The adhesive bond between the glass and metal hinge frame can fail, letting the glass detach. Dealers will inspect the windows and replace them as needed for free.
What should I do if my 2020 Palomino Real-Lite Camper is on this recall?
Check your VIN to confirm your specific camper is included in recall 20V371. If it is, contact a franchised Palomino dealer to schedule the window inspection. Reference recall number 20V371 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost. For recall 20V371, Palomino dealers will inspect the affected windows for proper adhesive bond strength and replace the windows as needed free of charge.
What is the safety risk?
The risk is detached window glass while the vehicle is moving. In recall 20V371, NHTSA says detached glass can become a projectile, increasing the risk of injury or a crash. Confirm your VIN, then arrange the free dealer inspection and window replacement if needed.
What if I bought my Palomino Real-Lite Camper used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received the owner notice mailed after the recall began on July 15, 2020, check your VIN and give the dealer recall number 20V371 when you schedule service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V371000 |
|---|---|
| Palomino customer service | 1-574-642-8943 |
| NHTSA recall # | 20V371 |
| NHTSA recall # (full) | 20V371000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →