Recall 20V360 affects 176 2020 Forest River Surveyor trailers for an unsecured furnace that can allow carbon monoxide buildup. Free repair at a Forest River dealer.
Forest River is recalling 176 2020 Surveyor recreational trailers because the 30K BTU furnace was not properly secured in its cabinet. A loose furnace can detach from the exhaust vent and let carbon monoxide build up inside the trailer, which raises the risk of poisoning or death; Forest River dealers will secure the furnace free of charge.
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What's wrong?
The 30K BTU furnace in the 2020 Forest River Surveyor is the propane heater built into the trailer cabinet. Its job is to produce heat and send it through the trailer while staying fixed in the cabinet. It is supposed to be fastened to the trailer body so the furnace, ducting, wiring, and propane connections stay in their designed positions.
On affected Surveyor trailers, the furnace was installed without the required fasteners securing it to the floor or body of the vehicle. That leaves the furnace free to move inside the cabinet as the trailer is towed, parked, or serviced. The problem is not the furnace itself. It is the installation: the unit was not anchored the way the manufacturer instructed.
There is no warning sign before failure. An owner can see the furnace cabinet, but the missing fasteners are inside the installation area and are confirmed through inspection and repair.
Who's affected?
| 2020 Forest River Surveyor | Furnace |
|---|---|
| Units affected | 176 |
| Field incidents | NHTSA has logged 4 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the furnace shifts inside the cabinet, it can detach from the exhaust vent. Exhaust gases can then collect inside the vehicle, raising the risk of carbon monoxide poisoning or death. There is no warning sign listed for this failure, so schedule the recall repair before using the furnace. Repair is free at any franchised Forest River dealer.
What should I do?
- Check your VIN to confirm your 2020 Forest River Surveyor is included in this recall.
- Contact a franchised Forest River dealer to schedule the free furnace securing and exhaust vent check that keeps the furnace connected to the exhaust system.
- Bring the recall notice if Forest River mailed one. If not, reference recall number 20V360 and Forest River recall 47-1175 when you call.
- Avoid using the furnace until the dealer secures it and verifies the exhaust vent connections.
What happens at the repair
At the dealer, a Forest River technician secures the furnace inside the furnace cabinet and verifies that the exhaust vent connections are properly attached. The recall repair is available now through an authorized Forest River dealer or service center. Parts and labor are covered, so the owner does not pay for the furnace securing work or the exhaust vent connection check covered by this recall.
Timeline
| June 19, 2020 | NHTSA published the recall |
|---|---|
| July 1, 2020 | Owner notification mailed |
| July 29, 2020 | Dealer notification began |
| July 29, 2020 | Dealer notification ended |
| July 29, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V360?
Recall 20V360 covers 176 2020 Forest River Surveyor recreational trailers equipped with a specific 30K BTU furnace. The furnace was not properly secured inside the cabinet, which lets it move and detach from the exhaust vent. Forest River dealers secure the furnace and verify the exhaust vent connections for free.
What should I do if my 2020 Forest River Surveyor is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V360. If it is, contact a franchised Forest River dealer to schedule the furnace securement and exhaust vent inspection. Reference Forest River recall number 47-1175 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Forest River dealers will secure the furnace and verify the exhaust vent connections free of charge.
What is the safety risk?
The safety risk is carbon monoxide entering the trailer if the furnace detaches from the exhaust vent. Carbon monoxide inside the vehicle increases the risk of carbon monoxide poisoning or death. If your VIN is included, have the dealer complete the free furnace and exhaust vent repair.
When did the Forest River Surveyor recall repair start?
Forest River began the recall repair on July 1, 2020. Since the remedy is available, owners with an included VIN can contact a franchised Forest River dealer for the free furnace securement and exhaust vent verification.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V360000 |
|---|---|
| Forest River customer service | 1-574-642-3119 |
| NHTSA recall # | 20V360 |
| NHTSA recall # (full) | 20V360000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →