Recall 20V359 covers 1 2020 Volkswagen Jetta vehicle with front brake caliper bolts that can loosen. Repair is free at any franchised Volkswagen dealer.
Volkswagen is recalling 1 2020 Jetta because the front brake caliper bolts can come loose. A loose caliper bolt can affect brake performance and increase crash risk, and the dealer repair is free at a franchised Volkswagen dealer.
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What's wrong?
The brake caliper bolt on the 2020 Volkswagen Jetta fastens the front brake caliper to its mounting bracket. The caliper is the clamp that squeezes the brake pads against the rotor when you press the pedal, so those bolts need to hold the caliper firmly in place while the brake assembly sees heat, vibration, and road shock.
On the recalled Jetta, factory brake caliper rework was not done as instructed. Bolts that were loosened during that work were reused instead of replaced, even though this bolt is intended for one use. A reused bolt can lose its clamping force and work loose after the vehicle is driven.
The warning sign is a metallic noise from the front brake area. That sound points to a loose bolt moving against nearby brake hardware, and the vehicle needs dealer attention before the caliper bolt loosens further.
Who's affected?
| 2020 Volkswagen Jetta | hydraulic brake system |
|---|---|
| Units affected | 1 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2020 Volkswagen Jetta is on the list. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A loose front brake caliper bolt can affect brake performance and increase the risk of a crash. Metallic noise is the warning sign for this defect, so treat that sound as a reason to schedule service soon if your VIN is included. Repair is free at any franchised Volkswagen dealer.
What should I do?
- Check your VIN to confirm your 2020 Volkswagen Jetta is included in this recall.
- Contact a franchised Volkswagen dealer to schedule the free replacement of all four front brake caliper bolts, which secures bolts that can loosen and reduce braking performance.
- Bring the recall notice if Volkswagen mailed one. If not, reference recall number 20V359 and Volkswagen recall 47Q2 when you call.
- Call Volkswagen customer service at 1-800-893-5298 with questions about scheduling or dealer handling.
- Drive cautiously until the repair is complete. Leave extra following distance and avoid hard braking.
What happens at the repair
At the dealer, a Volkswagen technician replaces all four front brake caliper bolts on the affected 2020 Jetta. The bolts secure the front brake calipers, and the recall repair uses replacement bolts so the calipers are properly fastened. Parts and labor are covered under the recall. Volkswagen states that it will not offer reimbursement for this campaign, so prior out-of-pocket repair costs are not handled through a separate recall reimbursement plan.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| June 17, 2020 | NHTSA published the recall |
|---|---|
| July 1, 2020 | Owner notification mailed |
| August 14, 2020 | Dealer notification began |
| August 14, 2020 | Dealer notification ended |
| August 14, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V359?
Recall 20V359 covers 1 2020 Volkswagen Jetta with front brake caliper bolts that can loosen. If a bolt comes loose, the filing identifies affected brake performance and increased crash risk. Volkswagen dealers replace all 4 front brake caliper bolts for free.
What should I do if my 2020 Volkswagen Jetta is on this recall?
Check your VIN to confirm whether your specific Jetta is the vehicle included in recall 20V359. If it is, contact a franchised Volkswagen dealer to schedule replacement of the front brake caliper bolts. Reference recall 20V359 or Volkswagen recall number 47Q2 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost, and Volkswagen's remedy says a dealer will replace all 4 front brake caliper bolts free of charge. Parts and labor are covered at a franchised Volkswagen dealer.
Is it safe to drive my 2020 Volkswagen Jetta before the repair?
The recall does not include a do-not-drive order. The safety risk is tied to a loose front brake caliper bolt, which affects brake performance and increases crash risk. Check your VIN, then ask the Volkswagen dealer for repair timing and driving guidance for your specific vehicle.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V359000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 20V359 |
| NHTSA recall # (full) | 20V359000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →