Recall 20V355 covers 2,779 2019-2020 BMW Z4, 330I, M340I, X3, X4 and Toyota Supra vehicles for fractured tie rods. Free repair at dealers.
BMW is recalling 2,779 2019-2020 Z4, 330I, X3, M340I, X4, and Supra vehicles because the steering gear tie rod can be damaged in high heat or on rough roads, then fracture. A damaged tie rod affects handling and control and increases crash risk; BMW dealers will complete the free repair.
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What's wrong?
The steering gear tie rod is part of the steering linkage on the 2019-2020 X4, 330I, X3, M340I, Supra, and Z4 vehicles in this BMW recall. It connects the steering gear to the wheel-end steering parts, so movement at the steering wheel turns the front wheels in the intended direction. The tie rod must stay straight and rigid while still handling road vibration and steering loads.
The recalled tie rods use an earlier design configuration. Under very high temperatures and excessive vibration, the kink groove area is exposed to bending loads that concentrate stress in one place. That damage can lead to a fractured tie rod, which interferes with the steering linkage doing its job.
There is no warning sign before failure. A driver should not count on noise, looseness, or a dashboard warning before the tie rod breaks.
Who's affected?
Covers 6 model lines from the 2019-2020 model years, all tied to the same steering gear tie rod.
| 2020 BMW X4 | tie rod (steering linkage) |
|---|---|
| 2019 BMW 330I | tie rod (steering linkage) |
| 2020 BMW 330I | tie rod (steering linkage) |
| 2020 BMW X3 | tie rod (steering linkage) |
| 2019 BMW M340I | tie rod (steering linkage) |
| 2020 BMW M340I | tie rod (steering linkage) |
| 2020 Toyota Supra | tie rod (steering linkage) |
| 2019 BMW Z4 | tie rod (steering linkage) |
| Units affected | 2,779 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A damaged or fractured tie rod can affect steering response, vehicle handling, and control, increasing the risk of a crash. No warning sign is identified, so schedule the recall repair soon if your VIN is included. Repair is free at any franchised BMW dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 BMW X4, 330I, X3, M340I, Z4, or Toyota Supra is included in this recall.
- Contact a franchised BMW dealer, or a Toyota dealer if you own a Supra, to schedule the free steering gear tie-rod replacement that addresses the damaged or fractured tie rod.
- Bring the recall notice if you have it, and reference recall number 20V355 when you call.
- Avoid rough roads and high-temperature driving when practical until the repair is complete.
What happens at the repair
At the dealer, a BMW technician replaces the steering gear tie rods covered by recall 20V355. The replacement parts and labor are free under the recall. If you paid out of pocket for a related tie rod repair before the recall notice, BMW's standard reimbursement plan covers documented expenses. Bring repair paperwork and proof of payment to the service desk so the dealer can review the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 15, 2020 | NHTSA published the recall |
|---|---|
| June 15, 2020 | Dealer notification began |
| June 15, 2020 | Dealer notification ended |
| August 7, 2020 | Interim owner notification (was planned for this date) |
| August 14, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V355?
Recall 20V355 covers 2,779 2019-2020 BMW and Toyota vehicles with steering gear tie rods that can become damaged and fracture under certain driving conditions. A damaged tie rod can affect handling and control, increasing crash risk. Dealers will replace the steering gear tie rods for free.
What should I do if my 2019-2020 BMW X4, 330I, X3, M340I, or Z4, or 2020 Toyota Supra is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V355. If it is, contact the franchised BMW or Toyota dealer that services your vehicle and schedule the steering gear tie rod replacement. Reference recall number 20V355 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 20V355, BMW and Toyota dealers will replace the steering gear tie rods free of charge, including parts and labor.
What is the safety risk in recall 20V355?
The safety risk is reduced steering control. NHTSA campaign 20V355 says a damaged or fractured tie rod can affect vehicle handling and control, increasing crash risk. Confirm your VIN, then schedule the free tie rod replacement with the correct franchised dealer.
What if I bought the vehicle used?
The free recall repair still applies. Recall eligibility follows the VIN, not the current owner or where the vehicle was purchased. Check your VIN to confirm whether your specific BMW or Toyota is included, then call the proper franchised dealer with recall number 20V355.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V355000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 20V355 |
| NHTSA recall # (full) | 20V355000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →