Recall 20V336 covers 1,105 2020 Jayco Fifth Wheel RVs for window glass detachment. Repair is free at any franchised Jayco Fifth Wheel dealer.
Jayco Fifth Wheel is recalling 1,105 2020 Eagle, Jay Flight, Eagle Ht, North Point, Octane Super Lite, Seismic, Talon, and Pinnacle towable RVs because frameless vent and egress window glass can detach from the metal hinge frame. Detached glass can become a projectile on the road and raise the risk of injury or a crash, and Jayco Fifth Wheel dealers will complete the free repair.
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What's wrong?
The frameless crank out vent and egress windows on these 2020 Jayco Fifth Wheel recreational vehicles use a glass panel bonded to a metal hinge frame. The hinge lets the window open and close while the adhesive holds the glass in place, so the window depends on that bond every time the RV moves or the window is used.
On the included Eagle, Jay Flight, Eagle Ht, North Point, Octane Super Lite, Seismic, Talon, and Pinnacle models, the problem is the adhesive between the glass and the metal frame. Lippert changed adhesive on the LCI 3000 Series windows during the production window identified in the recall file. That bond can fail, which lets the glass separate from the frame and fall out.
There is no warning sign before failure. The glass can detach without a clear change in how the window looks or works, so owners should not rely on noise, movement, or visible looseness to decide whether the window is included.
Who's affected?
Covers fifth wheel and travel trailer model lines from the 2020 model year, all tied to the same side and rear glass visibility component.
| 2020 Jayco Fifth Wheel Eagle | visibility component |
|---|---|
| 2020 Jayco Travel Trailer Jay Flight | visibility component |
| 2020 Jayco Fifth Wheel Eagle Ht | visibility component |
| 2020 Jayco Fifth Wheel North Point | visibility component |
| 2020 Jayco Travel Trailer Octane Super Lite | visibility component |
| 2020 Jayco Fifth Wheel Seismic | visibility component |
| 2020 Jayco Fifth Wheel Talon | visibility component |
| 2020 Jayco Fifth Wheel Pinnacle | visibility component |
| Units affected | 1,105 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If window glass detaches while the vehicle is moving, it can become a projectile and increase the risk of injury or a crash. Schedule the inspection soon, especially before highway travel, because the recall centers on adhesive bond strength at the frameless windows. Repair is free at any franchised Jayco Fifth Wheel dealer.
What should I do?
- Check your VIN to confirm your 2020 Jayco Fifth Wheel Eagle, Jay Flight, Eagle Ht, North Point, Octane Super Lite, Seismic, Talon, or Pinnacle is included in this recall.
- Contact a franchised Jayco Fifth Wheel dealer to schedule the free frameless-window inspection and replacement that checks the adhesive bond between the glass and hinge frame.
- Bring the recall notice if Jayco Fifth Wheel has mailed one. If not, reference recall number 20V336 when you call.
- Keep crank-out vent and egress windows closed while driving until the dealer completes the inspection and any needed window replacement.
- Call Jayco Fifth Wheel customer service at 1-800-517-9137 with questions before your appointment.
What happens at the repair
At the dealer, a Jayco Fifth Wheel technician inspects the frameless crank out vent and egress windows to confirm the adhesive bond between the glass and metal hinge frame is strong enough. If the bond does not pass inspection, the dealer replaces the affected window. The recall repair is free, including parts and labor. Jayco's general reimbursement plan covers documented eligible repairs paid before the recall notice. Bring invoices or repair paperwork to the service desk and ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 9, 2020 | NHTSA published the recall |
|---|---|
| June 15, 2020 | Dealer notification began |
| June 15, 2020 | Dealer notification ended |
| June 15, 2020 | Owner notification mailed |
| June 15, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V336?
Recall 20V336 covers 1,105 2020 Jayco Fifth Wheel recreational vehicles with frameless crank-out vent and egress window glass that can detach from the metal hinge frame. If glass falls out while the RV is moving, it can become a projectile and increase injury or crash risk.
What should I do if my 2020 Jayco Fifth Wheel Eagle, Jay Flight, Eagle Ht, North Point, Octane Super Lite, Seismic, Talon, or Pinnacle is on this recall?
Check your VIN to confirm your specific RV is included in recall 20V336. If it is, contact a Jayco dealer to schedule the window inspection. Dealers will inspect the frameless windows and replace affected windows free of charge.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco dealers will inspect the frameless windows for adhesive bond strength and replace the windows as needed free of charge.
Is it safe to tow my Jayco RV before the recall repair?
The recall does not include a do-not-drive order. The safety concern is that detached window glass can fall out while the RV is moving and become a projectile. Check your VIN, schedule the free dealer inspection, and ask Jayco customer service at 1-800-517-9137 about timing if travel is planned.
When did Jayco start this recall repair?
Jayco began this recall on June 15, 2020. Because the remedy is available, a dealer can inspect the frameless crank-out vent and egress windows and replace affected windows free of charge after your VIN is confirmed in recall 20V336.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V336000 |
|---|---|
| Jayco Fifth Wheel customer service | 1-800-517-9137 |
| NHTSA recall # | 20V336 |
| NHTSA recall # (full) | 20V336000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →