Recall 20V322 covers 11,013 2019-2020 Mercedes-Benz Sprinter (VS30) vans for front-seat wiring harness damage. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 11,013 2019-2020 Sprinter (VS30) vans, including Mercedes-Benz and Freightliner versions, because front-seat wiring harnesses were routed incorrectly in swivel-seat frames. If the harness is damaged, the side air bag can deploy unexpectedly or fail to deploy as designed in a crash; the dealer repair is free.
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What's wrong?
The front seat wiring harness in 2019-2020 Mercedes-Benz Sprinter (VS30) vans carries power and control signals for the electric functions in the front seats. It also includes wiring tied to the side airbag system, so the harness has to stay secured as the seat moves and swivels.
On affected vans with swivel seats, the harness was routed or mounted outside specification. A cable was not securely held in place as expected. When the seat swivels, the loose harness can get caught in the seat frame, then become pinched, jammed, or damaged.
The warning sign is the SRS indicator lamp. If the wiring to the side airbag is damaged, the SRS light will turn on and stay on until the condition is repaired.
Who's affected?
Both Mercedes-Benz and Freightliner Sprinter (VS30) vans are listed, with the same front seat wiring harness tied to seats, side air bags, and wiring.
| 2020 Mercedes-Benz Sprinter (VS30) | seat assembly |
|---|---|
| 2020 Mercedes-Benz Sprinter (VS30) | side air bag |
| 2020 Mercedes-Benz Sprinter (VS30) | wiring |
| 2019 Mercedes-Benz Sprinter (VS30) | seat assembly |
| 2019 Mercedes-Benz Sprinter (VS30) | side air bag |
| 2020 Freightliner Sprinter (VS30) | seat assembly |
| 2019 Mercedes-Benz Sprinter (VS30) | wiring |
| 2020 Freightliner Sprinter (VS30) | side air bag |
| 2020 Freightliner Sprinter (VS30) | wiring |
| 2019 Freightliner Sprinter (VS30) | seat assembly |
| 2019 Freightliner Sprinter (VS30) | side air bag |
| 2019 Freightliner Sprinter (VS30) | wiring |
| Units affected | 11,013 |
The year, badge, and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A damaged front-seat wiring harness can cause the side air bag in the seat to deploy without a crash or fail to deploy correctly during a crash, increasing injury risk for occupants. If the SRS indicator lamp stays on, schedule the repair soon and drive cautiously until the harness is inspected. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Mercedes-Benz or Freightliner Sprinter (VS30) is included in this recall.
- Contact an authorized Mercedes-Benz or Freightliner Sprinter dealer to schedule the free front-seat wire harness inspection and repair.
- Ask the dealer to reference recall number 20V322 and Mercedes-Benz recall VS3DREHSIK when scheduling.
- Bring the recall notice if you have it. The dealer will inspect the front-seat wiring, repair damage, and add clips or cable ties so the harness does not jam in the swivel seat frame.
- Drive cautiously until the repair is complete, and avoid adjusting swivel seats in a way that pinches or pulls the front-seat wiring.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the wire harness routing for the front seats. If the harness is routed where the swivel seat frame can pinch or damage it, the technician repairs the wiring and adds clips or cable ties to keep it secured. Parts and labor are free under the recall. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, since the involved vans remain under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| June 3, 2020 | NHTSA published the recall |
|---|---|
| July 10, 2020 | Dealer notification began |
| July 10, 2020 | Dealer notification ended |
| July 17, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 17, 2020 | Interim owner notification (was planned for this date) |
| August 24, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V322?
Recall 20V322 covers 11,013 2019-2020 Mercedes-Benz Sprinter (VS30) vans with swivel seats. The front-seat wiring harnesses were routed incorrectly and can be jammed or damaged by the swivel-seat frames, affecting side air bag deployment. Dealers will inspect and repair the routing for free.
What should I do if my 2019-2020 Mercedes-Benz Sprinter (VS30) is on this recall?
Check your VIN to confirm your specific van is included in recall 20V322. If it is, contact an authorized Mercedes-Benz Sprinter dealer to schedule the front-seat wiring harness inspection and repair. Reference recall number 20V322 or Mercedes-Benz recall number VS3DREHSIK when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 20V322 is free. The dealer will inspect the wire harness routing for both front seats, repair damaged wiring, and add clips or cable ties as needed.
What is the safety risk?
The safety risk is improper side air bag performance. If the front-seat wiring harness is damaged, the side air bag within the seat can deploy when it should not, or fail to deploy as designed in a crash. That increases the risk of injury to occupants.
What if I bought my Sprinter (VS30) used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your van is included, then contact an authorized Mercedes-Benz Sprinter dealer and reference recall number 20V322 when you schedule service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V322000 |
|---|---|
| Mercedes-Benz customer service | 1-877-762-8267 |
| NHTSA recall # | 20V322 |
| NHTSA recall # (full) | 20V322000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →