Recall 20V320 affects 41 2020 Keystone Springdale trailers with incorrect axles, tires, and rims. Repair is free at any franchised Keystone dealer.
Keystone is recalling 41 2020 Springdale 335BHWE trailers under recall 20V320 because they were built with 4400 pound axles and ST255/75R15D tires and rims instead of the 5200 pound axles and ST255/75R15E equipment listed on the Federal Identification Tag. The mismatch can overload the trailer and raise crash risk, and Keystone dealers will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The rear axle assembly, tires, spare tire, and rims are the running gear that carry the 2020 Keystone Springdale trailer's weight on the road. The axle rating, tire size, rim, and air pressure rating have to match the Federal Identification Tag so the trailer is not loaded beyond the parts installed underneath it.
On affected Springdale 335BHWE trailers, Keystone installed 4400 pound axles and ST225/75R15D tires and rims during production. The tag calls for 5200 pound axles and the correctly specified tires and rims. If the trailer is loaded according to the higher tag rating, the installed running gear is carrying more than it was built to carry.
The warning sign is a mismatch on the trailer itself. The axle size, tire size, and PSI rating on the Federal Identification Tag do not match the axles, tires, and rims installed on the trailer.
Who's affected?
All listed components tie back to the trailer's tire, wheel, and rear axle equipment.
| 2020 Keystone Springdale | wheel hardware |
|---|---|
| 2020 Keystone Springdale | tire |
| 2020 Keystone Springdale | rear suspension |
| Units affected | 41 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Incorrect axles and tires can overload the trailer and increase the risk of a crash. Check the Federal Identification Tag against the axle size, tire size, and PSI rating on the trailer. If the ratings do not match, schedule the recall repair before hauling another load. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2020 Keystone Springdale is included in this recall.
- Contact a franchised Keystone dealer to schedule the free axle, tire, and rim replacement that addresses the under-rated equipment and trailer-overload risk.
- Bring the recall notice if Keystone mailed one. If not, reference recall number 20V320 when you call.
- Avoid loading the trailer near its capacity until the repair is complete, and ask the dealer about towing if the trailer has to be moved.
- Call Keystone customer service at 1-866-425-4369 with questions about scheduling or owner notice status.
What happens at the repair
At the dealer, a Keystone technician replaces the 4400 pound axles, ST225/75R15D tires, and rims with 5200 pound axles, ST225/75R15E tires, and matching rims. The recall repair is free, with parts and labor covered. If you already paid out of pocket for the same axle, tire, or rim correction before the recall notice, contact Keystone customer service at 1-866-425-4369 and ask how to submit documentation under Keystone's reimbursement plan. New vehicles are also covered under warranty.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 1, 2020 | NHTSA published the recall |
|---|---|
| July 7, 2020 | Owner notification mailed |
| July 27, 2020 | Dealer notification began |
| July 27, 2020 | Dealer notification ended |
| July 27, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V320?
Recall 20V320 covers 41 2020 Keystone Springdale 335BHWE trailers with incorrect axles, tires, and rims. The trailers have 4400 pound axles and D-rated tire equipment instead of the 5200 pound axles and E-rated equipment specified on the Federal Identification Tag, increasing crash risk from overload.
What should I do if my 2020 Keystone Springdale is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V320. If it is, contact a franchised Keystone dealer and reference recall 20V320 or Keystone recall 20-379. The dealer will replace the incorrect axles, tires, and rims for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Keystone's remedy says dealers will replace the affected axles, tires, and rims free of charge. Parts and labor are covered at a franchised Keystone dealer.
What is the safety risk?
The safety risk is trailer overload from the wrong axle and tire equipment. The affected trailers were built with lower capacity axles and tires than the Federal Identification Tag specifies. That mismatch increases the risk of a crash, so confirm your VIN before towing.
What if I bought this Keystone Springdale used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. If you never received Keystone's notice, check your VIN to confirm whether your trailer is included, then call a franchised Keystone dealer with recall 20V320 or Keystone recall 20-379.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V320000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 20V320 |
| NHTSA recall # (full) | 20V320000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →