Recall 20V309 affects 3 2020 Bentley Continental GT vehicles for improperly bonded sunroof glass. Repair is free at any franchised Bentley dealer.
Bentley is recalling 3 2020 Continental GT vehicles with factory-installed sunroofs because the sunroof panel was not properly bonded to the body. If the panel separates while the car is moving, it increases the risk of injury or a crash, and Bentley dealers will complete the recall repair free of charge.
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What's wrong?
The factory-installed sunroof on the 2020 Bentley Continental GT is bonded to the vehicle body with adhesive. That bond is supposed to seal the glass and frame tightly against the roof opening, keeping the panel fixed in place while also blocking water and wind from entering the cabin.
On the affected Continental GT vehicles, the adhesive bond does not meet Bentley's specification. The problem traces to an incorrect rework procedure used during production, so the sunroof was not attached to the body the way Bentley intended. If that bond weakens, the sunroof assembly can loosen, leak, or separate completely from the vehicle.
Owners are expected to notice excessive wind noise or water entering the cabin before a complete failure. Those signs mean the sunroof bond is no longer sealing or holding the way it should.
Who's affected?
| 2020 Bentley Continental GT | visibility component |
|---|---|
| Units affected | 3 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2020 Bentley Continental GT coupe is on the list. Check your VIN to confirm whether your specific coupe is included.
What's the safety risk?
A sunroof panel that separates while the vehicle is moving increases the risk of injury or a crash. Excessive wind noise or water entering around the sunroof is the warning sign to take seriously. Schedule the recall repair soon, especially if those symptoms appear. Repair is free at any franchised Bentley dealer.
What should I do?
- Check your VIN to confirm your 2020 Bentley Continental GT is included in this recall.
- Contact a franchised Bentley dealer to schedule the free sunroof glass assembly replacement and approved bonding repair for the improperly bonded sunroof.
- Bring the recall notice if Bentley mailed one. If not, reference recall number 20V309 when you call.
- Watch for wind noise, water leaks, or a loose sunroof panel until the repair is complete.
- Call Bentley customer service at 1-800-777-6923 with questions about recall number 20V309.
What happens at the repair
At the dealer, a Bentley technician removes the old sunroof glass, prepares the opening with the approved bonding products and procedure, and fits a new sunroof glass assembly to the vehicle. The replacement parts and labor are free under the recall. Repairs already paid for are handled through the existing warranty, not through a separate reimbursement program, because the affected cars were still within the warranty period. Ask the Bentley service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| May 27, 2020 | NHTSA published the recall |
|---|---|
| June 10, 2020 | Dealer notification began |
| June 10, 2020 | Dealer notification ended |
| June 15, 2020 | Interim owner notification (was planned for this date) |
| June 22, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V309?
Recall 20V309 covers 3 2020 Bentley Continental GT vehicles with factory-installed sunroofs. The sunroof glass was not properly bonded to the body, which can lead to wind noise, water leaks, or complete sunroof separation while driving. Bentley dealers replace the sunroof glass assembly for free.
What should I do if my 2020 Bentley Continental GT is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V309. If it is, contact a franchised Bentley dealer to schedule the sunroof glass assembly replacement. Reference recall 20V309 or Bentley recall number RE 20/15 (RB57) when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to complete the recall repair at no cost, and Bentley's remedy says dealers will remove the old sunroof glass and fit a new sunroof glass assembly free of charge.
Is it safe to drive my 2020 Bentley Continental GT before the repair?
The recall does not include a do-not-drive order, but the risk is tied to the sunroof separating while the vehicle is moving. If you hear wind noise, see water leaks, or have concerns, call a Bentley dealer and ask how to handle the vehicle before your appointment.
When did Bentley begin this recall repair?
Bentley began the recall repair on June 22, 2020. The dealer repair is available now for included vehicles, and Bentley customer service is available at 1-800-777-6923 for owners who need help identifying recall RE 20/15 (RB57).
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V309000 |
|---|---|
| Bentley customer service | 1-800-777-6923 |
| NHTSA recall # | 20V309 |
| NHTSA recall # (full) | 20V309000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →