Recall 20V299 affects 61 2020 Triple E Unity vehicles for a utility compartment latch that locks, blocking LP shutoff access. Free repair at franchised Triple E dealers.
Triple E is recalling 61 2020 Unity vehicles because vehicle motion can rotate the utility compartment's inner latch until the compartment locks. If the owner cannot reach the LP shutoff valve during a propane leak at the regulator, fire risk rises in the presence of an ignition source; the Triple E dealer repair is free.
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What's wrong?
The utility compartment latch on the 2020 Triple E Unity U24RL is the baggage door latch that opens and secures the outside utility compartment. That compartment gives access to the LP valve shutoff and other motorhome functions, so the latch is more than a storage-door part. It has to stay unlocked when you need access and stay closed while the motorhome moves.
On affected Unity motorhomes, the inner housing of the FAWO latch can rotate as the motorhome moves or sways during travel. That motion turns the inner mechanism into the locked position. The recalled latch lacks hot melt glue in the center of the latch hole, which is the added material used to keep the inner housing from moving into lock.
The warning sign is direct: when you try to open the utility compartment, the latch does not turn. If that happens, the utility compartment door stays closed and the LP shutoff valve is not accessible from that door.
Who's affected?
Both listed components point to the same FAWO baggage door latch.
| 2020 Triple E Unity | Lpg systems |
|---|---|
| 2020 Triple E Unity | body structure |
| Units affected | 61 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
A locked utility compartment blocks access to the LP shutoff valve. If propane leaks at the regulator and an ignition source is present, the fire risk increases. If the latch will not turn or the door will not open, keep ignition sources away and call the dealer for the latch repair. Repair is free at any franchised Triple E dealer.
What should I do?
- Check your VIN to confirm your 2020 Triple E Unity is included in this recall.
- Contact a franchised Triple E dealer to schedule the free utility-compartment latch repair that keeps access to the LP shutoff valve available.
- Bring the recall notice if Triple E mailed one. If not, reference recall number 20V299 and Triple E recall CA#9681-1 when you call.
- Keep the utility compartment accessible until the latch repair is complete, and know where the LP shutoff valve is before using propane appliances.
- Call Triple E customer service at 1-877-992-9906 with questions about the recall or dealer scheduling.
What happens at the repair
At the dealer or RV service center, a Triple E technician repairs the utility compartment latch mechanism so vehicle motion does not rotate the inner latch into the locked position. The recall repair is free, with the dealer or servicing center paid through Triple E's warranty claim process. If you already paid for this recall repair before the owner notice, Triple E's reimbursement plan covers documented costs. Bring repair paperwork to your selling dealer or RV service center, or contact Triple E customer service for the claim path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 22, 2020 | NHTSA published the recall |
|---|---|
| May 26, 2020 | Dealer notification began |
| May 28, 2020 | Interim owner notification (was planned for this date) |
| May 29, 2020 | Dealer notification ended |
| June 2, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V299?
Recall 20V299 covers 61 2020 Triple E Unity U24RL travel trailers with a utility compartment latch that can rotate during vehicle motion and lock. Triple E dealers will repair the latch mechanism for free.
What should I do if my 2020 Triple E Unity is on this recall?
Check your VIN to confirm your specific Unity is included in recall 20V299. If it is, contact a Triple E dealer to schedule the utility compartment latch repair. Reference recall 20V299 or Triple E recall number CA#9681-1 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Triple E's remedy says dealers will repair the utility compartment latch mechanism free of charge.
What is the safety risk?
The risk is blocked access to the liquid propane shutoff valve. If the utility compartment locks and there is a propane leak at the regulator, the owner cannot reach the shutoff valve quickly, increasing fire risk near an ignition source.
What if I bought my Triple E Unity used?
The free recall repair still applies. Recall eligibility follows the VIN, not the ownership history. Check your VIN to confirm whether your 2020 Triple E Unity is included, then call a Triple E dealer and reference recall 20V299.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V299000 |
|---|---|
| Triple E customer service | 1-877-992-9906 |
| NHTSA recall # | 20V299 |
| NHTSA recall # (full) | 20V299000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →