Recall 20V286 affects 9,502 2019-2020 Toyota RAV4 and RAV4 Hybrid vehicles for cracked front suspension arms. Repair is free at any franchised Toyota dealer.
Toyota is recalling 9,502 2019-2020 RAV4 and RAV4 Hybrid vehicles because the front lower suspension arms can crack and separate from the front wheel assembly. A broken suspension control arm can cause loss of vehicle control and increase crash risk, and Toyota dealers will inspect and replace the affected arms free of charge.
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What's wrong?
The front lower suspension arm on a 2019-2020 Toyota RAV4 or RAV4 Hybrid is a steel link in the front suspension. It helps hold the front wheel assembly in the right position as the vehicle turns, brakes, and moves over bumps. The bushings in the arm let that connection move while still keeping the wheel controlled.
On affected vehicles, the steel used for some front lower suspension arms was produced under improper conditions at the material supplier. Cracks formed in portions of the steel slab before the arms were made. If a cracked arm weakens through use, the suspension arm can separate from the front wheel assembly while driving.
There is no warning sign before failure. A vehicle with this defect gives the owner no specific sound, light, or handling symptom to rely on before the arm separates.
Who's affected?
Covers the RAV4 and RAV4 Hybrid across the 2019 and 2020 model years, all tied to the same lower control arm component.
| 2020 Toyota RAV4 Hybrid | lower control arm |
|---|---|
| 2020 Toyota RAV4 | lower control arm |
| 2019 Toyota RAV4 | lower control arm |
| 2019 Toyota RAV4 Hybrid | lower control arm |
| Units affected | 9,502 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A broken front lower suspension control arm can cause loss of vehicle control and increase the risk of a crash. Schedule the repair soon and drive cautiously until both front lower suspension arms are replaced. Repair is free at any franchised Toyota dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Toyota RAV4 Hybrid or RAV4 is included in this recall.
- Contact a franchised Toyota dealer to schedule the free replacement of both front lower suspension arms that can crack and separate from the front wheel assembly.
- Bring the recall notice if Toyota has mailed one. If not, reference recall number 20V286 when you call.
- Drive cautiously until the repair is complete. Leave extra following distance and avoid sharp steering maneuvers.
What happens at the repair
At the dealer, a Toyota technician replaces both front lower suspension arms. The replacement parts and labor are covered under the recall, so the dealer repair is free. If you've already paid out of pocket for a related front suspension arm repair before the recall work, Toyota's standard reimbursement plan covers eligible documented expenses. Bring receipts and repair paperwork to the service desk so the dealer can explain the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 20, 2020 | NHTSA published the recall |
|---|---|
| May 20, 2020 | Dealer notification began |
| May 20, 2020 | Dealer notification ended |
| July 12, 2020 | Interim owner notification (was planned for this date) |
| August 10, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V286?
Recall 20V286 covers 9,502 2019-2020 Toyota RAV4 and RAV4 Hybrid vehicles with front lower suspension arms that can crack and separate from the front wheel assembly. In NHTSA campaign 20V286, Toyota dealers replace both front lower suspension arms for free.
What should I do if my 2019-2020 Toyota RAV4 or RAV4 Hybrid is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V286. If it is, contact a franchised Toyota dealer to schedule replacement of both front lower suspension arms. Reference recall number 20V286000 or Toyota interim numbers 20TB08 and 20TA08 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Toyota's remedy for this recall is free dealer replacement of both front lower suspension arms at any franchised Toyota dealer.
What is the safety risk?
The safety risk is loss of vehicle control. NHTSA campaign 20V286 says a cracked front lower suspension arm can break and separate from the front wheel assembly, increasing crash risk. The repair path is replacement of both front lower suspension arms by a Toyota dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V286000 |
|---|---|
| Toyota customer service | 1-888-270-9371 |
| NHTSA recall # | 20V286 |
| NHTSA recall # (full) | 20V286000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →