Recall 20V282 covers 157 2018-2020 Altec Aerial Device and Digger Derrick units for pedestal fastener failure. Replacement fasteners are free from Altec.
Altec is recalling 157 2018-2020 Aerial Device and Digger Derrick units because bolts that secure the pedestal to the turntable can fail. If the fasteners break, the pedestal can separate from the turntable and raise the risk of injury or death; Altec dealers will complete the recall repair free of charge.
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What's wrong?
The rotation bearing fasteners on 2018-2020 Altec Aerial Device and Digger Derrick equipment are the bolts that hold the pedestal to the turntable. That joint lets the upper structure rotate while staying secured to the base. The bolts have to stay tight and intact because the turntable carries the working load through that connection.
On affected units, Altec identified a specific manufacturing lot of pedestal-to-turntable bolts with head marking 5185. Broken fasteners from that lot were found during assembly, and later reports showed additional fasteners had broken in the field. The filing does not name a material defect, but the problem is tied to that lot of rotation bearing fasteners. Replacement bolts come from a different manufacturing lot with a different head marking.
Operators are not expected to feel a change from the controls before a bolt breaks. The practical warning sign comes from the required inspections, which are meant to find fasteners that are loose, cracked, or broken.
Who's affected?
Covers Aerial Device and Digger Derrick equipment across the 2018-2020 model years.
| 2018 Altec Aerial Device | Equipment |
|---|---|
| 2019 Altec Aerial Device | Equipment |
| 2019 Altec Digger Derrick | Equipment |
| 2020 Altec Digger Derrick | Equipment |
| 2018 Altec Digger Derrick | Equipment |
| 2020 Altec Aerial Device | Equipment |
| Units affected | 157 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Broken or cracked fasteners allow the pedestal to separate from the turntable, increasing the risk of injury or death. Keep the required fastener inspections current and treat loose, broken, or cracked hardware as a reason to arrange service. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2018-2020 Altec Aerial Device or Digger Derrick is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to arrange the free pedestal-to-turntable fastener replacement if your unit needs it.
- Reference recall number 20V282 and Altec recall CSN 760 when you call.
- Bring the recall notice if Altec mailed one, along with any service records for the affected equipment.
- Avoid operating the aerial device or digger derrick until Altec confirms the pedestal-to-turntable fasteners are secure.
What happens at the repair
At the dealer, an Altec technician checks the bolts that secure the pedestal to the turntable, including bolts with head marking 5185, and provides replacement fasteners when the recall repair calls for them. The recall repair is free. If you already paid for the same fastener repair before the recall notice, Altec's general reimbursement plan covers documented expenses. Bring repair paperwork and proof of payment to the service desk so they can review the claim path with Altec.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 19, 2020 | NHTSA published the recall |
|---|---|
| July 2, 2020 | Owner notification mailed |
| July 7, 2020 | Dealer notification began |
| July 7, 2020 | Interim owner notification (was planned for this date) |
| July 8, 2020 | Dealer notification ended |
Frequently asked questions
What is recall 20V282?
Recall 20V282 covers 157 2018-2020 Altec Aerial Device and Digger Derrick units with pedestal-to-turntable bolts marked 5185 that can fail. If the fasteners break, the pedestal can separate from the turntable, increasing the risk of injury or death. Altec will provide replacement fasteners if necessary, free of charge.
What should I do if my 2018-2020 Altec Aerial Device or Digger Derrick is on this recall?
Check your VIN to confirm your specific unit is included in recall 20V282. If it is, contact Altec customer service at 1-877-462-5832 and reference recall number 20V282 or Altec CSN 760. Altec will provide the needed replacement fasteners free of charge.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the safety defect at no cost to the owner. For recall 20V282, Altec will provide replacement pedestal-to-turntable fasteners if necessary, free of charge.
What is the safety risk?
The risk is pedestal separation from the turntable if the affected fasteners break. That failure can increase the risk of injury or death during equipment use. Confirm inclusion with your VIN, then arrange the free fastener replacement through Altec.
What if I bought the Altec equipment used?
The free recall repair still applies. Recall coverage follows the affected unit, not the first owner. Check your VIN to confirm whether your 2018-2020 Altec Aerial Device or Digger Derrick is included, then contact Altec with recall number 20V282 or CSN 760.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V282000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 20V282 |
| NHTSA recall # (full) | 20V282000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →