Recall 20V280 covers 3,241 2019-2020 Mitsubishi Outlander and Outlander PHEV vehicles for a second-row seat belt defect. Free repair at any franchised Mitsubishi dealer.
Mitsubishi is recalling 3,241 2019-2020 Outlander SUVs and 2019 Outlander PHEV vehicles because the right-side second-row seat belt was assembled incorrectly. That defect can keep the belt from properly restraining an occupant in a crash, and Mitsubishi dealers will inspect and repair the seat belt free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The right-side rear outer seat belt on the 2019-2020 Mitsubishi Outlander and 2019 Outlander PHEV is the belt assembly for the passenger sitting on the right side of the second row. Its guide piece is part of the belt anchorage, which helps keep the belt routed correctly as it pulls out, retracts, and locks during a crash.
On affected vehicles, the supplier installed a guide piece intended for the left-side belt onto the right-side belt. That mismatch can make the belt jam during operation. If the belt jams, it does not move and restrain the occupant with the efficiency Mitsubishi designed for that seating position.
There is no warning sign before failure. A passenger or owner is not given a warning light, sound, or obvious change before the belt binds, so the issue depends on VIN confirmation and dealer inspection.
Who's affected?
Covers both Outlander and Outlander PHEV SUVs across the 2019-2020 model years, all tied to the same rear outer seat belt component.
| 2020 Mitsubishi Outlander | seat belt |
|---|---|
| 2019 Mitsubishi Outlander | seat belt |
| 2019 Mitsubishi Outlander PHEV | seat belt |
| Units affected | 3,241 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An incorrectly assembled seat belt can fail to properly restrain an occupant, increasing the risk of injury in a crash. There is no warning sign before this problem. Schedule the inspection and repair soon. Repair is free at any franchised Mitsubishi dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Mitsubishi Outlander or Outlander PHEV is included in this recall.
- Contact a franchised Mitsubishi dealer to schedule the free inspection of the right side second-row seat belt and replacement if the belt was assembled incorrectly.
- Bring the recall notice if Mitsubishi mailed one. If not, reference recall number 20V280 when you call.
- Keep passengers out of the right side second-row seat until the belt is inspected or replaced.
- Call Mitsubishi customer service at 1-888-648-7820 with questions and mention Mitsubishi recall SR-20-002.
What happens at the repair
At the dealer, a Mitsubishi technician inspects the right side second row seat belt to confirm whether it was assembled correctly. If the belt assembly is incorrect, the technician replaces the affected seat belt. The recall repair is free, with parts and labor covered. Mitsubishi has a general reimbursement plan on file for owners who paid for the same seat belt repair before the recall notice. Bring repair invoices and payment records to the service desk, or ask Mitsubishi customer service how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 18, 2020 | NHTSA published the recall |
|---|---|
| May 29, 2020 | Dealer notification began |
| May 29, 2020 | Dealer notification ended |
| June 17, 2020 | Owner notification mailed |
| June 22, 2021 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 22, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V280?
Recall 20V280 covers 3,241 2019-2020 Mitsubishi Outlander and 2019 Mitsubishi Outlander PHEV vehicles with a right-side second-row seat belt that was assembled incorrectly. The belt can fail to properly restrain an occupant in a crash, increasing injury risk.
What should I do if my 2019-2020 Mitsubishi Outlander or Outlander PHEV is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V280. If it is, contact a franchised Mitsubishi dealer to schedule an inspection of the right-side second-row seat belt. The dealer will replace the belt as necessary for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Mitsubishi dealers will inspect the right-side second-row seat belt and replace it as necessary free of charge under recall 20V280.
What is the safety risk?
The safety risk is weaker occupant restraint in a crash. If the right-side second-row seat belt was assembled incorrectly, it can fail to hold the passenger properly, increasing injury risk. Mitsubishi's dealer repair path is an inspection and replacement as necessary.
When did this Mitsubishi recall begin?
Mitsubishi began recall 20V280 on June 17, 2020. Because the repair is available, owners with an included VIN can contact a franchised Mitsubishi dealer now and reference recall 20V280 or Mitsubishi recall number SR-20-002.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V280000 |
|---|---|
| Mitsubishi customer service | 1-888-648-7820 |
| NHTSA recall # | 20V280 |
| NHTSA recall # (full) | 20V280000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →