Recall 20V274 affects 153 2020 Audi Allroad, A6, and A7 vehicles for faulty passenger air bag deployment. Repair is free at a franchised Audi dealer.
Audi is recalling 153 2020 Allroad, A6, and A7 vehicles under recall 20V274 because the passenger air bag can fail to deploy properly through the instrument panel tear seam. In a crash, the air bag can fail to inflate correctly and small plastic parts can enter the cabin, raising injury risk; Audi dealers will complete the repair free of charge.
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What's wrong?
The instrument panel in the 2020 Audi Allroad, A6, and A7 is the dashboard panel in front of the passenger. It includes a built-in tear seam, a weakened path that lets the passenger air bag break through the panel during a crash. That seam has to open cleanly so the air bag reaches the passenger compartment in the right shape and position.
On affected vehicles, the instrument panel came from supplier production lots with manufacturing process deviations. Those deviations affect the leather-covered panel around the passenger air bag opening. In an air bag deployment, the panel can resist or distort the normal opening path, so the passenger air bag does not deploy through the instrument panel as designed.
There is no warning sign before failure. The dashboard looks normal in regular driving, and the problem appears only when the passenger air bag is called on to deploy.
Who's affected?
Covers three 2020 Audi passenger-car lines using the same instrument-panel part and front air bag component.
| 2020 Audi Allroad | front air bag |
|---|---|
| 2020 Audi A6 | front air bag |
| 2020 Audi A7 | front air bag |
| Units affected | 153 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific car is included.
What's the safety risk?
In a crash, the passenger air bag can fail to deploy and inflate properly. Small plastic parts can also enter the cabin, increasing the risk of injury. There is no warning sign before a crash shows the problem, so confirm your VIN and schedule the repair. Repair is free at any franchised Audi dealer.
What should I do?
- Check your VIN to confirm your 2020 Audi Allroad, A6, or A7 is included in this recall.
- Contact a franchised Audi dealer to schedule the free instrument-panel replacement that corrects the passenger air bag deployment path through the panel tear seam.
- Bring the recall notice if Audi mailed one, or reference recall number 20V274 when you call.
- Ask the Audi dealer about front passenger seat guidance until the repair is complete.
- Call Audi customer service at 1-800-822-2834 if the dealer has trouble finding the recall.
What happens at the repair
At the dealer, an Audi technician replaces the instrument panel covered by campaign 20V274. The repair is designed to give the passenger air bag a clear deployment path through the instrument panel tear seam. The replacement parts and labor are free under the recall. Audi is not offering reimbursement for this campaign, so owners who already paid for a related instrument panel repair should ask the service desk to document the prior work in the repair file.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| May 13, 2020 | NHTSA published the recall |
|---|---|
| June 24, 2020 | Owner notification mailed |
| July 10, 2020 | Dealer notification began |
| July 10, 2020 | Dealer notification ended |
| July 10, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 10, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V274?
Recall 20V274 covers 153 2020 Audi Allroad, A6, and A7 vehicles with a passenger air bag path problem at the instrument panel tear seam. Audi dealers will replace the instrument panel for free. This recall began June 24, 2020.
What should I do if my 2020 Audi Allroad, A6, or A7 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V274. If it is, contact a franchised Audi dealer to schedule the instrument panel replacement. Reference recall number 20V274 and Audi recall number 70H6 when you call.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and Audi's remedy says dealers will replace the instrument panel free of charge. Parts and labor are covered at a franchised Audi dealer.
What is the safety risk in recall 20V274?
The passenger air bag can fail to deploy and inflate properly in a crash. Small plastic parts can also enter the cabin. Both conditions increase the risk of injury, so confirm your VIN and arrange the free dealer repair if your vehicle is included.
What if I bought my Audi used?
The free recall repair still applies. Recall coverage follows the vehicle, not the original owner. Check your VIN to confirm whether your 2020 Audi Allroad, A6, or A7 is included, then call an Audi dealer with recall number 20V274.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V274000 |
|---|---|
| Audi customer service | 1-800-822-2834 |
| NHTSA recall # | 20V274 |
| NHTSA recall # (full) | 20V274000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →