Recall 20V254 affects 2,281 2015-2016 Chevrolet Cheverolet SS and Caprice Police Pursuit vehicles for power-steering-assist loss. Repair is free at any franchised Chevrolet dealer.
Chevrolet is recalling 2,281 2015-2016 Cheverolet SS and Caprice Police Pursuit vehicles because corrosion at the connector between the electric power steering module and torque sensor connector can cut electric power steering assist. If assist is lost, steering takes more effort and crash risk increases; Chevrolet dealers will complete the recall repair free of charge.
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What's wrong?
The steering gear assembly in the 2015-2016 Chevrolet Cheverolet SS and Caprice Police Pursuit houses the electric power steering system that helps the driver turn the wheel. The torque sensor reads steering input, and the electric power steering module uses that signal to add assist so the vehicle does not rely only on manual steering effort.
On affected vehicles, the connector between the electric power steering module and the torque sensor uses tin terminals. Small movement at that connection can create fretting corrosion, which weakens electrical conductivity. When the torque sensor circuit is interrupted, the power steering module loses the signal it needs and the vehicle reverts to manual steering.
The driver warning happens when power steering assist is lost. At that point, a malfunction indicator light displays on the instrument panel and a chime sounds. Steering still works, but it takes more effort, especially at lower speeds.
Who's affected?
The scope spans passenger sedans and police pursuit sedans across the 2015 and 2016 model years, with the same steering gear assembly listed for each model.
| 2015 Chevrolet Cheverolet SS | power steering system |
|---|---|
| 2015 Chevrolet Cheverolet SS | steering system |
| 2015 Chevrolet Caprice Police Pursuit | power steering system |
| 2015 Chevrolet Caprice Police Pursuit | steering system |
| 2016 Chevrolet Cheverolet SS | power steering system |
| 2016 Chevrolet Cheverolet SS | steering system |
| 2016 Chevrolet Caprice Police Pursuit | power steering system |
| 2016 Chevrolet Caprice Police Pursuit | steering system |
| Units affected | 2,281 |
| Field incidents | NHTSA has logged 5 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
Loss of power steering means the driver needs greater effort to control the vehicle, which increases the risk of a crash. If the malfunction light appears or the chime sounds, use extra care, slow down, and arrange service promptly. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2015-2016 Chevrolet Cheverolet SS or Caprice Police Pursuit is included in this recall.
- Contact your nearest franchised Chevrolet dealer to schedule the free steering-gear assembly replacement that fixes the electric power steering assist loss.
- Bring the recall notice if Chevrolet mailed one. If not, reference recall number 20V254 when you call.
- Drive cautiously until the repair is complete, and stop safely if steering effort increases.
What happens at the repair
At the dealer, a Chevrolet technician replaces the steering gear assembly covered by the recall. The replacement parts and labor are free, and the repair is available now through a Chevrolet dealer. If you already paid out of pocket for a related steering repair, GM's reimbursement plan covers repairs that qualify under the submitted plan. Keep your repair paperwork and ask Chevrolet customer service or the dealer service desk how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 7, 2020 | NHTSA published the recall |
|---|---|
| May 7, 2020 | Dealer notification began |
| May 7, 2020 | Dealer notification ended |
| May 26, 2020 | Owner notification mailed |
| June 22, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 22, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V254?
Recall 20V254 covers 2,281 2015-2016 Chevrolet Cheverolet SS and Caprice Police Pursuit vehicles with connector corrosion in the electric power steering system. The defect can cause a loss of power steering assist. Chevrolet dealers will replace the steering gear assembly for free.
What should I do if my 2015-2016 Chevrolet Cheverolet SS or Caprice Police Pursuit is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V254. If it is, contact a franchised Chevrolet dealer to schedule the steering gear assembly replacement. Reference recall 20V254 or GM recall number N192285350 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform safety recall repairs at no cost, and Chevrolet dealers will replace the steering gear assembly free of charge. Parts and labor are covered for vehicles included in recall 20V254.
What is the safety risk?
The safety risk is loss of electric power steering assist. If assist is lost, the driver needs greater steering effort to control the vehicle, which increases crash risk. If your VIN is included, schedule the free steering gear assembly replacement with a Chevrolet dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V254000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 20V254 |
| NHTSA recall # (full) | 20V254000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →