Recall 20V244 covers 12,470 2020-2021 Hino trucks for battery ground cables that can break. Free repair once Hino opens it.
Hino is recalling 12,470 2020-2021 NE8C, NE8J, NV8J, NV8G, NJ8J, NJ8C, NE8G, NJ8A, NV8A, and NE8A trucks because the ground cable from the negative battery terminal to the frame is too short and can break. If it breaks, the engine cannot restart to move the truck to a safe area, and the final Hino dealer repair will be free once Hino opens it.
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What's wrong?
The battery ground cable on 2020-2021 Hino NE8C, NE8J, NV8J, NV8G, NJ8J, NJ8C, NE8G, NJ8A, NV8A, and NE8A trucks connects the negative battery terminal to the frame. That connection gives the electrical system a return path, so the starting and charging circuits have a complete circuit.
On affected trucks, the battery negative terminal extender was left out during production. Without that extension bracket, the ground cable lacks extra length. If the frame-side terminal is tightened upward instead of at its designed angle, the short cable is bent and loaded at the terminal. Over time, that bending stress can fatigue the terminal until the ground cable breaks.
A broken ground cable terminal does not shut the engine off right away. The problem shows up after the truck is stopped, when it will not restart. There is no warning sign before failure, including no battery warning lamp tied to this condition.
Who's affected?
Covers 10 Hino model codes across the 2020 and 2021 model years, all with the same battery negative terminal extender.
| 2020 Hino NE8C | battery |
|---|---|
| 2020 Hino NE8J | battery |
| 2020 Hino NV8J | battery |
| 2021 Hino NV8G | battery |
| 2021 Hino NJ8J | battery |
| 2021 Hino NJ8C | battery |
| 2021 Hino NE8J | battery |
| 2021 Hino NE8G | battery |
| 2021 Hino NE8C | battery |
| 2020 Hino NV8G | battery |
| 2020 Hino NJ8C | battery |
| 2020 Hino NJ8A | battery |
| 2020 Hino NE8G | battery |
| 2021 Hino NV8A | battery |
| 2021 Hino NE8A | battery |
| 2020 Hino NV8A | battery |
| 2020 Hino NE8A | battery |
| 2021 Hino NV8J | battery |
| 2020 Hino NJ8J | battery |
| 2021 Hino NJ8A | battery |
| Units affected | 12,470 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
If the ground cable breaks, a stalled engine cannot restart, leaving the vehicle harder to move out of traffic and increasing crash risk. If the engine stalls or will not restart, stay clear of traffic and call for roadside help before contacting the dealer. Repair will be free at any franchised Hino dealer once Hino opens it.
What should I do?
- Check your VIN to confirm your 2020-2021 Hino NE8C, NE8J, NV8J, NV8G, NJ8J, NJ8C, NE8G, NJ8A, NV8A, or NE8A truck is included in this recall.
- Contact a franchised Hino dealer and ask whether the free negative-battery-cable repair is open for your VIN.
- Reference recall number 20V244 when you call, and mention Hino recall AAHT0 if the service desk asks for the manufacturer number.
- Schedule the extension-bracket installation and ground-cable inspection that fixes the cable that can break and prevent the engine from restarting.
- Keep the owner letter with your service paperwork if Hino mailed one to you.
What happens at the repair
While the recall is in interim status, follow Hino's owner instructions until the final repair opens. Once Hino makes the dealer repair available, a Hino technician will install an extension bracket at the negative battery terminal, inspect the ground cable terminal for damage, and replace the cable if damage is found. Parts and labor are covered under the recall. Hino's reimbursement program covers paid repairs tied directly to this defect, including parts, labor, and related costs. Send paid receipts and repair documentation to Hino Motors Sales for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 30, 2020 | NHTSA published the recall |
|---|---|
| June 26, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V244?
Recall 20V244 covers 12,470 2020-2021 Hino NE8C, NE8J, NV8J, NV8G, NJ8J, NJ8C, NE8G, NJ8A, NV8A, and NE8A trucks with a negative battery ground cable that is too short and can break. Hino dealers install an extension bracket and inspect the cable terminal for free.
What should I do if my 2020-2021 Hino NE8C, NE8J, NV8J, NV8G, NJ8J, NJ8C, NE8G, NJ8A, NV8A, or NE8A is on this recall?
Check your VIN to confirm your specific truck is included in recall 20V244. If it is, contact a franchised Hino dealer and ask for recall AAHT0. The dealer will install the negative-battery-terminal extension bracket and inspect the ground cable terminal for damage.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Hino dealers will install the extension bracket, inspect the ground cable terminal, and replace the cable if damage is found, free of charge.
What is the safety risk?
The risk is that the ground cable breaks and the engine cannot be restarted after the truck stops. That can leave the vehicle unable to move to a safe area and increase crash risk. Check your VIN, then arrange the free Hino dealer repair if your truck is included.
What if I bought my Hino truck used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2020-2021 Hino truck is included, then reference recall 20V244 or Hino recall AAHT0 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V244000 |
|---|---|
| Hino customer service | 1-248-699-9390 |
| NHTSA recall # | 20V244 |
| NHTSA recall # (full) | 20V244000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →