Recall 20V241 affects 23 2020-2021 Volvo Vnl and Vnr trucks for loose steering gear fasteners. Repair is free at any franchised Volvo dealer.
Volvo is recalling 23 2020-2021 Vnl and Vnr trucks because the steering gear fasteners need to be tightened correctly. Loose steering fasteners can result in loss of vehicle control and increase crash risk, and Volvo dealers will complete the repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The steering gear on 2020-2021 Volvo Vnl and Vnr trucks is the main steering box that turns driver input at the wheel into movement at the front wheels. It has to stay firmly mounted to the truck frame so steering effort and wheel response stay aligned.
On these trucks, the steering gear fasteners were not tightened to specification during manufacturing. A loose steering gear can shift instead of holding steady when the driver turns the wheel. That movement can change steering feel and make the truck harder to keep in the intended lane.
There are warning signs an owner or technician can look for before failure. Loose fasteners are detectable during a visual inspection, and the driver can notice unusual steering or handling feel while operating the truck.
Who's affected?
Covers both Vnl and Vnr truck lines across the 2020 and 2021 model years, tied to the same steering system.
| 2021 Volvo Vnl | steering system |
|---|---|
| 2020 Volvo Vnr | steering system |
| 2021 Volvo Vnr | steering system |
| 2020 Volvo Vnl | steering system |
| Units affected | 23 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific truck is included in this recall.
What's the safety risk?
Loose steering gear fasteners can affect steering and handling, leading to loss of vehicle control and a higher crash risk. A visual inspection can detect loose fasteners, and unusual steering feel or handling should be treated as a reason to stop using the vehicle and contact a Volvo dealer. Repair is free at any franchised Volvo dealer.
What should I do?
- Check your VIN to confirm your 2020-2021 Volvo Vnl or Vnr truck is included in this recall.
- Contact a franchised Volvo dealer to schedule the free steering-gear-fastener repair that tightens the loose fasteners to specification.
- Bring the recall notice if Volvo mailed one. If not, reference recall number 20V241 when you call.
- Call Volvo customer service at 800-528-6586 with questions about the dealer repair.
- Drive cautiously until the repair is complete, and stop using the truck if steering control feels unsafe.
What happens at the repair
At the dealer, a Volvo technician tightens the steering gear fasteners to specification and checks that the fasteners are secure. Parts and labor are covered under recall 20V241. The recall repair has been available since May 20, 2020. If you paid out of pocket for this steering gear fastener repair before the owner notice, Volvo's standard reimbursement plan addresses documented pre-notice repairs. Bring the repair invoice and proof of payment to the service desk, or contact Volvo Trucks customer service at 800-528-6586.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 29, 2020 | NHTSA published the recall |
|---|---|
| April 30, 2020 | Dealer notification began |
| April 30, 2020 | Dealer notification ended |
| May 20, 2020 | Owner notification mailed |
| May 29, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 29, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V241?
Recall 20V241 covers 23 2020-2021 Volvo Vnl and Vnr trucks with steering gear fasteners that were not properly tightened. Loose fasteners can lead to loss of vehicle control and increase crash risk. Volvo dealers will tighten the fasteners to specification for free.
What should I do if my 2020-2021 Volvo Vnl or Vnr is on this recall?
Check your VIN to confirm your specific truck is included in recall 20V241. If it is, contact a franchised Volvo dealer to schedule the steering gear fastener inspection and tightening. Reference recall number 20V241 or Volvo recall RVXX2001 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volvo dealers will tighten the steering gear fasteners to specification free of charge. The remedy for recall 20V241 has been available since May 20, 2020.
What is the safety risk?
The safety risk in recall 20V241 is loss of vehicle control. Volvo reported that loose steering gear fasteners can affect steering control and increase crash risk. If your VIN is included, arrange the free dealer repair before putting the truck back into regular service.
What if I bought my Volvo Vnl or Vnr used?
The free recall repair still applies. Recall coverage follows the truck, not the first owner. Check your VIN to confirm whether your 2020-2021 Volvo Vnl or Vnr is included, then contact a franchised Volvo dealer and reference recall 20V241.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V241000 |
|---|---|
| Volvo customer service | 800-528-6586 |
| NHTSA recall # | 20V241 |
| NHTSA recall # (full) | 20V241000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →