Recall 20V237 affects 2 2020 Startrans PS2 buses with incorrectly set seat belt retractors. Repair is free at any franchised Startrans dealer.
Startrans is recalling 2 2020 PS2 transit buses because the seat belt retractor block out zone can be set incorrectly. That defect can leave an occupant unsecured in a crash and increase the risk of injury; Startrans dealers will complete the recall repair free of charge.
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What's wrong?
The seat belt retractor in the 2020 Startrans PS2 transit bus is the spring-loaded unit inside the Freedman GO-ES foldaway seat that feeds the belt out and pulls it back in. It also controls when the belt is allowed to move and when it must hold the occupant in position. When the retractor is set correctly, the belt sits across the passenger and restrains that person during a sudden stop.
On affected seats, an internal part in the retractor was installed incorrectly. That part controls the timing of the block out feature, which is the setting that keeps the belt from operating outside its proper travel range. If the timing is wrong, the belt does not secure the occupant as designed.
A normal passenger wearing the belt would not feel a clear warning sign before failure. The problem is found by inspecting the seat belt retractor, so a Startrans dealer or qualified service technician needs to check the affected seat.
Who's affected?
| 2020 Startrans PS2 | seat belt |
|---|---|
| Units affected | 2 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
A seat belt retractor that fails to secure the occupant increases injury risk in a crash. The problem is found by inspection, not by normal belt use, so schedule the dealer inspection soon. Repair is free at any franchised Startrans dealer.
What should I do?
- Check your VIN to confirm your 2020 Startrans PS2 is included in this recall.
- Contact a franchised Startrans dealer to schedule the free seat belt retractor inspection and replacement that corrects the foldaway-seat belt block out zone.
- Bring the recall notice if you have it, and reference recall number 20V237 when you call.
- Keep the affected foldaway seats out of service until the repair is complete if the belts do not properly secure occupants.
What happens at the repair
At the dealer, a Startrans technician inspects the Freedman GO-ES foldaway seat belt retractors and replaces the retractors covered by recall 20V237. The recall repair is available now, and parts and labor are free. Freedman and JSS reimburse parts and labor for recall-related repairs at no cost to the vehicle owner. If you already paid for this seat belt retractor work, keep your repair documentation and contact Freedman Customer Service about reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 28, 2020 | NHTSA published the recall |
|---|---|
| June 7, 2020 | Owner notification mailed |
| June 7, 2020 | Dealer notification began |
| June 7, 2020 | Dealer notification ended |
| June 7, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 7, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V237?
Recall 20V237 covers 2 2020 Startrans PS2 transit buses with Freedman GO-ES foldaway seats. The seat belt retractor block out zone was set incorrectly, which can leave the belt unable to properly secure an occupant. Startrans dealers inspect and replace the retractors for free.
What should I do if my 2020 Startrans PS2 is on this recall?
Check your VIN to confirm your specific bus is included in recall 20V237. If it is, contact a franchised Startrans dealer and ask for the seat belt retractor inspection and replacement. Reference recall 20V237 and Startrans recall number 05-1158 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 20V237, Startrans dealers inspect the affected seat belt retractors and replace them free of charge.
What is the safety risk?
The safety risk is that the seat belt fails to properly secure the occupant. An unsecured occupant has an increased risk of injury in a crash, according to the recall filing. If your VIN is included, arrange the free retractor inspection and replacement with a Startrans dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V237000 |
|---|---|
| Startrans customer service | 1-800-348-7440 |
| NHTSA recall # | 20V237 |
| NHTSA recall # (full) | 20V237000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →