Recall 20V224 covers 17 2018-2019 Thunder Creek Multi-Tank Upfit vehicles for loose rubber filler. Repair will be free once available.
Thunder Creek is recalling 17 2018-2019 Multi-Tank Upfit vehicles because the adhesive securing the rubber filler between the chassis and upfit can fail, allowing the upfit and load to move. That movement can shear bolts securing the tank to the chassis and increase crash risk; the repair will be free once Thunder Creek makes it available.
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What's wrong?
On 2018-2019 Thunder Creek Multi-Tank Upfit vehicles, rubber filler sits between the truck chassis and the upfit body. Its job is to fill the space between those structures and help keep the upfit and its load steady while the truck moves. Adhesive holds that rubber in position.
On affected upfits, the glue securing the rubber filler does not adhere as needed. The rubber can shift or fall out from between the chassis and the upfit. When that support is gone, the upfit and load can move more than designed. The recall repair adds aluminum brackets for support and uses nuts with locking washers to help secure the load.
Before the rubber fully comes out, an owner can see it hanging loose or coming out from between the chassis and the upfit. If it falls out completely, the owner can hear noise as the rubber drops away.
Who's affected?
Both listed model years involve the same body or structural component.
| 2019 Thunder Creek Multi-Tank Upfit | body or structural component |
|---|---|
| 2018 Thunder Creek Multi-Tank Upfit | body or structural component |
| Units affected | 17 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Movement between the chassis and load can shear the bolts that secure the tank to the chassis, increasing crash risk. Watch for rubber filler visibly coming loose between the truck chassis and upfit, or noise if it falls out. Schedule the recall repair and drive cautiously until inspected. Repair will be free at any franchised Thunder Creek dealer once available.
What should I do?
- Check your VIN to confirm your 2018-2019 Thunder Creek Multi-Tank Upfit is included in this recall.
- Check for the Thunder Creek owner notice mailed beginning May 5, 2020, or call Thunder Creek customer service at 1-641-620-9412 for repair timing.
- Ask a franchised Thunder Creek dealer about the free bracket and locking-washer repair that secures the rubber filler, upfit, and tank load.
- Reference recall number 20V224 when you call the dealer or Thunder Creek customer service.
- Avoid hauling heavy loads until the repair is complete, since movement of the upfit and load can shear tank-mounting bolts and increase crash risk.
What happens at the repair
Once the final dealer repair is available, a Thunder Creek technician will install aluminum brackets around the rubber filler between the chassis and the upfit so the filler stays in place. The technician will also install nuts with locking washers on the upfitted load to secure the load to the upfit. The final dealer repair will be free once it opens, with parts and labor covered under the recall.
Timeline
| April 20, 2020 | NHTSA published the recall |
|---|---|
| April 27, 2020 | Dealer notification began |
| May 5, 2020 | Owner notification mailed |
| May 8, 2020 | Dealer notification ended |
Frequently asked questions
What is recall 20V224?
Recall 20V224 covers 17 2018-2019 Thunder Creek Multi-Tank Upfit vehicles. The adhesive that holds the rubber filler between the chassis and upfit can fail, letting the filler move and allowing the upfit and load to shift.
What should I do if my 2018-2019 Thunder Creek Multi-Tank Upfit is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V224. If it is, contact a Thunder Creek dealer or LDJ customer service at 1-641-620-9412 and ask for the bracket and locking-washer repair. The recall began May 5, 2020.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 20V224, dealers install aluminum brackets around the rubber filler and add nuts with locking washers to further secure the upfitted load, with all services performed free of charge.
What is the safety risk?
The safety risk is movement between the chassis and upfitted load. If that movement shears the bolts securing the tank to the chassis, crash risk increases. Confirm your VIN, then arrange the free dealer repair before using the vehicle for loaded work.
What if I bought this Thunder Creek Multi-Tank Upfit used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN, then reference recall 20V224 when you contact a Thunder Creek dealer or LDJ customer service for repair scheduling.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V224000 |
|---|---|
| Thunder Creek customer service | 1-641-620-9412 |
| NHTSA recall # | 20V224 |
| NHTSA recall # (full) | 20V224000 |
Source documents
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Download Recall Document (PDF) (PDF)
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Download Quarterly Report (PDF)
-
Download Recall Investigation Document (PDF) (PDF)
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Download Owner Notification Letter (PDF)
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Download Recall Report (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →