Recall 20V223 covers 419 2018-2020 Eldorado E-Z Rider Ii, Axess, and Xhf vehicles for CNG pressure-relief devices. Free Eldorado dealer repair once available.
Eldorado is recalling 419 2018-2020 E-Z Rider Ii, Axess, and Xhf vehicles powered by compressed natural gas because pressure relief devices in the fuel system can fail to vent when exposed to heat. If the system ruptures, there is an increased risk of injury; the dealer repair will be free once Eldorado makes it available.
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What's wrong?
The 2018-2020 Eldorado E-Z Rider Ii, Axess, and Xhf buses use compressed natural gas, or CNG, as fuel. The pressure release device, often called a PRD, is a safety valve on the CNG fuel system. Its job is to open during extreme heat and vent pressure before the fuel system is overloaded.
On affected buses, the installed Agility/EMER PRD does not meet the required heat exposure venting test for CNG fuel systems. If the CNG system is exposed to fire or intense heat, the PRD can fail to release pressure as designed. Pressure then builds inside the fuel system, which can lead to a system rupture.
There is no warning sign before failure. The issue is tied to how the PRD reacts during heat exposure, not to a dashboard light, fuel smell, or drivability symptom an owner can count on before the device is needed.
Who's affected?
Spans the E-Z Rider Ii, Axess, and Xhf bus lines across the 2018, 2019, and 2020 model years, all tied to the fuel-system pressure release device.
| 2019 Eldorado E-Z Rider Ii | fuel system |
|---|---|
| 2019 Eldorado Axess | fuel system |
| 2019 Eldorado Axess | fuel system |
| 2018 Eldorado Axess | fuel system |
| 2018 Eldorado Axess | fuel system |
| 2020 Eldorado E-Z Rider Ii | fuel system |
| 2020 Eldorado E-Z Rider Ii | fuel system |
| 2018 Eldorado Xhf | fuel system |
| 2018 Eldorado Xhf | fuel system |
| 2020 Eldorado Axess | fuel system |
| 2020 Eldorado Axess | fuel system |
| 2020 Eldorado Xhf | fuel system |
| 2020 Eldorado Xhf | fuel system |
| 2018 Eldorado E-Z Rider Ii | fuel system |
| 2018 Eldorado E-Z Rider Ii | fuel system |
| 2019 Eldorado Xhf | fuel system |
| 2019 Eldorado Xhf | fuel system |
| 2019 Eldorado E-Z Rider Ii | fuel system |
| Units affected | 419 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A heat-exposed fuel system can rupture, increasing the risk of injury. Because no warning sign is listed, do not wait for a dashboard light or symptom before checking your VIN and arranging service. Repair will be free at any franchised Eldorado dealer once available.
What should I do?
- Check your VIN to confirm your 2018-2020 Eldorado E-Z Rider Ii, Axess, or Xhf is included in this recall.
- Watch for Eldorado's repair notice before scheduling the final PRD replacement.
- Call Eldorado customer service at 1-949-267-7745 to confirm the current repair timing and reference recall number 20V223.
- Ask a franchised Eldorado dealer about the free PRD replacement that helps the CNG fuel system vent when exposed to heat.
- Keep the vehicle away from heat sources until the repair is complete.
What happens at the repair
The remedy record says Eldorado will work with Agility to notify customers and replace the thermally activated pressure relief devices on the CNG fuel system, free of charge. Because the remedy status for recall 20V223 is still listed as under development, treat the final dealer repair as not open for scheduling until Eldorado confirms availability. Once it opens, an Eldorado technician replaces the affected PRDs so the CNG system can vent as designed when exposed to heat. The recall began May 15, 2020.
Timeline
| April 20, 2020 | NHTSA published the recall |
|---|---|
| May 15, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V223?
Recall 20V223 covers 419 2018-2020 Eldorado E-Z Rider Ii, Axess, and Xhf CNG vehicles with pressure relief devices that do not vent the fuel system when exposed to heat. Eldorado and Agility will replace the affected PRDs free of charge.
What should I do if my 2018-2020 Eldorado E-Z Rider Ii, Axess, or Xhf is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V223. If it is, contact an Eldorado service provider or Agility customer service at 1-949-267-7745 to arrange the PRD replacement. Reference recall number 20V223 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Eldorado will work with Agility to replace the affected pressure relief devices free of charge.
What is the safety risk?
The safety risk is a CNG fuel system rupture after heat exposure. The pressure relief devices are designed to vent the system under heat, and this recall covers PRDs that do not vent as intended. A rupture increases the risk of injury.
When did the recall repair start?
The recall began May 15, 2020. Eldorado said it would work with Agility to notify customers and replace the affected pressure relief devices free of charge.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V223000 |
|---|---|
| Eldorado customer service | 1-949-267-7745 |
| NHTSA recall # | 20V223 |
| NHTSA recall # (full) | 20V223000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →