Recall 20V195 covers 2,399 2018-2020 Isuzu Ftr and Chevrolet 6500XD trucks for chafed chassis wiring. Free repair at any franchised Isuzu dealer.
Isuzu is recalling 2,399 2018-2020 Ftr and Chevrolet 6500XD trucks because the chassis wire harness outside the relay box can rub against the suspension's leaf spring hanger bracket. Damaged wires can cause stalling or reduce ABS function, increasing crash risk; Isuzu dealers will complete the recall repair free of charge.
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What's wrong?
The chassis frame harness on the 2018-2020 Ftr and 6500XD trucks is the bundle of wires that runs from the relay box toward the cab and engine. It carries power and signals for multiple electrical circuits, so each wire needs to stay insulated and held away from moving or sharp suspension parts.
On affected trucks, a production change removed a frame-mounted clip that was supposed to help keep the harness in place. Without that clip, the harness can rub against the leaf spring hanger bracket, the metal mount for part of the rear suspension. Road vibration then makes the bracket wear through the harness covering and damage one or more wires. Dealers add clamps to hold the harness away from the bracket and repair or replace damaged wiring.
What you notice depends on which wire is damaged. A warning light can come on if the affected circuit belongs to a monitored system.
Who's affected?
Ftr and 6500XD trucks across the 2018, 2019, and 2020 model years share the same chassis-frame wiring issue.
| 2018 Isuzu Ftr | wiring |
|---|---|
| 2019 Isuzu Ftr | wiring |
| 2018 Chevrolet 6500XD | wiring |
| 2019 Chevrolet 6500XD | wiring |
| 2020 Chevrolet 6500XD | wiring |
| 2020 Isuzu Ftr | wiring |
| Units affected | 2,399 |
| Field incidents | NHTSA has logged 6 field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the wire harness is damaged, the vehicle can stall or have reduced ABS function, which increases crash risk. A warning light can appear when an affected circuit is involved. Drive cautiously, watch for new warnings or stalling, and schedule the repair soon. Repair is free at any franchised Isuzu dealer.
What should I do?
- Check your VIN to confirm your 2018-2020 Isuzu Ftr or Chevrolet 6500XD is included in this recall.
- Contact a franchised Isuzu dealer to schedule the free wire-harness repair that secures the harness away from the leaf spring hanger bracket.
- Bring the recall notice if you have it, and reference recall number 20V195 or Isuzu recall V2003 when you call.
- Watch for stalling, ABS problems, or other electrical issues until the repair is complete, and call the dealer if they appear.
What happens at the repair
At the dealer, an Isuzu technician checks the chassis wire harness outside the relay box, then repairs or replaces the harness if it has damage. The technician also installs additional clamps so the harness stays secured away from the suspension leaf spring hanger bracket. Parts and labor are covered under the recall. Out of pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because all affected vehicles are under warranty.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| April 3, 2020 | NHTSA published the recall |
|---|---|
| April 3, 2020 | Dealer notification began |
| April 3, 2020 | Dealer notification ended |
| May 15, 2020 | Owner notification mailed |
| May 15, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V195?
Recall 20V195 covers 2,399 2018-2020 Isuzu Ftr and Chevrolet 6500XD vehicles with a chassis wire harness that can rub against the suspension leaf spring hanger bracket. Isuzu dealers will repair or replace the harness and add clamps for free.
What should I do if my 2018-2020 Isuzu Ftr or Chevrolet 6500XD is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V195. If it is, contact an Isuzu dealer or Isuzu customer service at 1-866-441-9638 and reference recall V2003. The harness repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Isuzu's remedy says dealers will repair or replace the wire harness and install extra clamps free of charge.
What is the safety risk?
The damaged wiring can cause stalling or reduced ABS function, increasing crash risk. The issue starts when the chassis wire harness contacts the leaf spring hanger bracket and gets chafed, so the VIN check and dealer repair are the practical next steps.
What if I bought the Isuzu Ftr or Chevrolet 6500XD used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your truck is included, then give the dealer recall number 20V195 or Isuzu recall number V2003 when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V195000 |
|---|---|
| Isuzu customer service | 1-866-441-9638 |
| NHTSA recall # | 20V195 |
| NHTSA recall # (full) | 20V195000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →